Tinashe Hair Reviews 

3,889
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 302 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the hair is exceptionally soft, lightweight, easy to style, and looks precisely like the promotional pictures shown online. Buyers also deeply appreciate the remarkably fast delivery times and the exceptionally helpful customer support team that constantly communicates well throughout the entire shipping process. However, some customers also noted that the purchased units tend to experience heavy shedding and thinning rapidly after a few weeks of regular wear. A few people additionally mentioned unexpected problems with the lace color not matching descriptions or noticing minor structural flaws in the overall construction.

What people talk about most

Product

People report positive experiences with product, noting that the hair is incredibly soft, silky, and looks... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional softness and natural... See more

Order

Consumers find order to be positive, highlighting fast shipping times and high-quality hair products that... See more

Delivery service

Customers had positive experiences with delivery_service, consistently praising the impressively fast... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

The shipping was excellent. It came just in time for Christmas. The customer service was excellent. I was able to communicate with the vendor easily. The hair is so soft and fluffy. It looks like a bl... See more

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,889)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Omg!

Omg!! I've purchased several wigs over the past few years and I would have to say that TINASHE HAIR, did their BIGGGGG ONE!! I purchased a 6x5 16 inch Bob wig and I am 1 million % satisfied!! I will for sure buy from them again!!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Very well made wig

Very well made wig. I had a great experience working with customer service to ensure that I received the wig that I desired after ordering the wrong one by mistake

9 June 2026
Unprompted review
Rated 5 out of 5 stars

This is my first order with Tinashe and…

This is my first order with Tinashe and it won’t be the last. The customer service I received was exceptional and the responses were quick. I ordered a 22” Burmese curly wig and it’s so soft, full, shiny and the curls are bouncy! I can’t wait to wear it!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

100% Recommended Wig: Don’t Wait—Buy It Now

I have to say I received the wig earlier than the expected delivery date and I was completely amazed. The lace quality is excellent and the volume is stunning. It’s an incredible wig—very lightweight and comfortable to wear.

I also want to highlight that the communication between customer support and the client was excellent. I received responses to my questions quickly, accurately, and with great attention to detail. I felt very well taken care of throughout the entire process.

I am truly very satisfied with everything: the product, customer service, communication, and delivery. It completely exceeded my expectations.

If you have doubts or are hesitating, don’t waste your time—just buy it. You will fall in love with this hair. I recommend it 10 out of 10.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, fast shipping, great customer service. First time ordering from Tinashe but definitely not the last.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Love my hair

Love my hair, came in super quick, doesn’t have a smell and is super silky/great quality! Never had a problem with this company and im always satisfied

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, even before my products arrived. The hair is better quality than any extentions I have ever had. Almost 20 years, hot fusion, cold fusion, micro links, tape ins, weafts.. etc. I wore every kind of extension. Best of the best to look as natural as possible. Cut my hair off 2 years ago, love it but also love hair! I have been researching and finally found the best quality, all round. Packaging on point. This company cares about the customers just as much as a profit. Thanks for making it so seamless.

9 June 2026
Unprompted review

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