Tinashe Hair Reviews 

3,884
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 302 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the hair is exceptionally soft, lightweight, easy to style, and looks precisely like the promotional pictures shown online. Buyers also deeply appreciate the remarkably fast delivery times and the exceptionally helpful customer support team that constantly communicates well throughout the entire shipping process. However, some customers also noted that the purchased units tend to experience heavy shedding and thinning rapidly after a few weeks of regular wear. A few people additionally mentioned unexpected problems with the lace color not matching descriptions or noticing minor structural flaws in the overall construction.

What people talk about most

Product

People report positive experiences with product, noting that the hair is incredibly soft, silky, and looks... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional softness and natural... See more

Order

Consumers find order to be positive, highlighting fast shipping times and high-quality hair products that... See more

Delivery service

Customers had positive experiences with delivery_service, consistently praising the impressively fast... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend

Rated 5 out of 5 stars

The shipping was excellent. It came just in time for Christmas. The customer service was excellent. I was able to communicate with the vendor easily. The hair is so soft and fluffy. It looks like a bl... See more

Rated 5 out of 5 stars

I have been getting hair from this wonderful company for years and years and I am Never disappointed!! I just love their hair and customer service!! Everything is top tier 🩷

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,884)

303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was great because I was…

My experience was great because I was told that the hair i ordered was out of stock and was asked to replace it with a different length I really appreciate the communication and honesty. Thank you and I look forward to buying from you again!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing hair

This hair is amazing I was scared at first to order but once I got it and had it installed I was in love! My stylist also loved the product , we washed the hair before installing and it still had the same silky look & great texture after! BUY BUY 34 inch straight!

7 July 2026
Unprompted review
Rated 1 out of 5 stars

They threaten not to refund me if I…

They threaten not to refund me if I don’t remove my reviews. Horrible experience. Of course I won the PayPal claim but why even try to black mail me. Treat your customers right. They play games I think I received 50 emails from them just for a simple return and refund. So many better companies than this one. I never experienced hell like this before.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

The Perfect Vpart Unit!

I absolutely LOVE my new Vpart unit. The hair is gorgeous, silky and luxurious. The length/measurement is accurate and the unit is full from root to the ends. Last but definitely not least, the customer service at Tinashe Hair is AMAZING and their consistent communication and attentiveness is impressive and appreciated.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

This company is a complete scam. My order was delivered to the wrong address, the shipping company confirmed it and sent me a confirmation letter that it was delivered to the wrong address, and Tinashe Hair is still refusing to refund me my money. They claim they’re still trying to confirm the wrong delivery with the shipping company even though the company already gave me the confirmation letter! A complete scam!

21 May 2026
Unprompted review
Rated 2 out of 5 stars

The order was incorrect

The order was incorrect! I ordered Yaki hair and was sent bone straight hair. The density was not 180 as stated on their web site. I ask to return it for a correction but they did not want to take a return only to give a discount on a next order. What make them think that there will be a next order if they can't be trusted on the first order! Be very careful because lace cost $$$ and who has money to waste blindly.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

This company is very helpful & supportive! They stand behind the're customers.

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually reached out to the post office and advised me to do the same thing. I followed they're advise and short story- I have my package! Thank you for everything. i will be purchasing again from Tinashe Hair.
PS. I love my hair.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Involve with my hair

Involve with my hair! Easy to install and my curls?! BOUNCYYYY!! Would definitely recommend 💕 also to mention how patient and kind customer service was , will purchase again x

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Omg!

Omg!! I've purchased several wigs over the past few years and I would have to say that TINASHE HAIR, did their BIGGGGG ONE!! I purchased a 6x5 16 inch Bob wig and I am 1 million % satisfied!! I will for sure buy from them again!!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Very well made wig

Very well made wig. I had a great experience working with customer service to ensure that I received the wig that I desired after ordering the wrong one by mistake

9 June 2026
Unprompted review

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