Tinashe Hair Reviews 

3,895
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally soft texture, true-to-length measurements, and overall top-tier quality of the gorgeous hair products received. People also note the remarkably fast shipping times alongside a consistently helpful, responsive, and kind customer service team ready to assist. However, some reviewers were not happy with the product durability, noting that the hair frequently sheds heavily or becomes noticeably thin over a short time. A few other people also felt that tracking shipments could be improved due to occasional communication issues and delivery delays encountered during transit.

What people talk about most

Product

Clients share positive opinions on product, highlighting the softness, natural look, and excellent quality of... See more

Quality

Customers report great satisfaction with the product quality, praising the soft texture, lack of shedding,... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping times and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipments arrive quickly and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support as quick, helpful, and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The hair is PHENOMENAL! Took it out of the package and READY TO WEAR, required no adjustments! Bought another one a week later! Waiting for that order too!! Customer service was quick and easy! Gr... See more

Rated 5 out of 5 stars

I wanted to wait a while before my review but I’ve had my hair from Tinashe for about a month, and it’s as soft as day 1. I’m amazed at how little to no shedding I’ve had with big curly hair. Absolut... See more

Rated 5 out of 5 stars

Love this company! This is my second time ordering from them. I even returned one because it did not match my hair color like I wanted and they were so nice and helpful. Love their u-part wigs!

Rated 5 out of 5 stars

Lovely silky hair. No shedding or fly aways. Communication was excellent and they were helpful through out even when the courier company wasn’t Will definitely recommend


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(3,895)

311 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my hair

Love my hair, came in super quick, doesn’t have a smell and is super silky/great quality! Never had a problem with this company and im always satisfied

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, even before my products arrived. The hair is better quality than any extentions I have ever had. Almost 20 years, hot fusion, cold fusion, micro links, tape ins, weafts.. etc. I wore every kind of extension. Best of the best to look as natural as possible. Cut my hair off 2 years ago, love it but also love hair! I have been researching and finally found the best quality, all round. Packaging on point. This company cares about the customers just as much as a profit. Thanks for making it so seamless.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent purchase

My hair is soft and full and had no factory smell, it also arrived very quickly wich I appreciate. 10/10 would definitely recommend!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Tinashe Hair

I have worn units for many years because of alopecia & tried more company's than I care to remember. But I Finally found one that I can order from that has quality hair & doesn't shed all over the place. Definitely my go to now!!!

22 May 2026
Unprompted review
Rated 2 out of 5 stars

I would say order a wig at a time don’t order bulk. And make sure you test the strand or so to see if it’s going to shed.

I would say the hair is OK if you do wet and wavy I haven’t wet it yet but the one wig that I did order it said that it was supposed to be 200% density and it was not 200% density when I received it, it was really, really thin. The other wig that I received was 250% density however I’m experiencing a lot of shedding with this wig and I’m just unboxing it so I imagine it won’t be 250% density when I’m finished. Also, it’s supposed to be a loose deep wave when I wet it. It did not go back to the deep wave curls so basically I have a straight blonde wig that shedding I spent 700 for three wigs and only one really looks decent. I say try at your own risk because I don’t think these reviews are real. I read these before I ordered and still got bamboozled.I ordered from several other hair companies in in the past and I would say OQ hair is the best so far.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Bouncy Water Wave 14 inch Bob

I ordered my first unit from Tinashe Hair last Friday and I received it today. The shipping was very fast and the customer service was great. I have not fully work the unit but I tried it on and the unit looks great.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

This hair is seriously so beautiful!!!

This hair is seriously so beautiful! I was nervous about ordering at first but i’m so glad that I did. The hair is so full and thick!! It blends with my natural hair perfectly and came smelling so good! Their customer service is so friendly and helped me the entire way while waiting
for my order. 100% my new favorite hair company! I can’t wait to buy again!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The absolute best!

I have been ordering from tinashe for years and will never go to another the prices the quality and quantity of This hair is amazing! For sure deserves 5 stars!!!!!!!

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Company is refusing to send return…

Company is refusing to send return label on hair I purchased. What Company sends a customer hair in a ziplock bag, no box and not all yhe gifts per advertisement on website then offers you $ 20- 30 refund on hair they presented to you like trash?? A grievance will be filed immediately if an return label is not resented or up to $50 off hair immediately and will post on my YouTube channel how company is presenting false advertising on page along with emails

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with this product

I was very happy with this product. I have never wore wigs before. I bought my first wig a couple of.weeks ago from here and loved it so much I bought another. Good quality hair and looks amazing on.

19 May 2026
Unprompted review

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