Initially easy to purchase the tickets However confirmation e mail stated that the tickets were attached. No attachment. I therefore emailed and was told that the tickets were not ready to be sent... See more
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With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Contact info
Monarchs Quay, L3 4FP, Liverpool, United Kingdom
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically takes over 1 month to reply
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Ticketquarter was so easy to use
Ticketquarter was so easy to use, when I ordered my tickets I accidentally typed my email wrong, so I emailed them and they got back to me with new tickets straight away, can’t thank them enough.
The people who emailed me were so…
The people who emailed me were so helpful and sorted my problem out .
Comic Con Liverpool
The gentleman I spoke to, super helpful and couldn't ask for anything better! Got me sorted out right there and then, wish other firms/companies etc were as efficient as he was👍
Responded very quickly with the exact…
Responded very quickly with the exact info I needed was simple an good service
Sophie
Sophie, on the phone at the M&S Arena Box Office in Liverpool, was both extremely helpful (she even phoned me back) and very patient. Give her pay rise.
Customer service was great
Customer support was great, I got a very kind and helpful reply to my mail very quicky. Emanuela
Great customer service
Great customer service!
This is my first Comic Con in Liverpool and I am coming from London with my child. I had a lot of questions and they were so nice, patient and quick to answer!
Thank you so much :)
Emailed at 7pm on Good Friday for…
Emailed at 7pm on Good Friday for amending tickets due to a change of circumstances. Expected a hard no but got a reply in 3mins with everything sorted!
Had an issue with a typo in booking…
Had an issue with a typo in booking tickets customer service sorted it in no time even after a misunderstanding a couple of swiftly replied email and all was rectified had a great time Liverpool indoor fair was excellent too.
Highly recommend this company!!!!
Highly recommend this company!!!!!
Super helpful with swift responses and sorted request with ease.
Great accessible ticket service
Recently I've been needing to get accessible tickets for myself as my husband's carer. This year, Ticket Quarter has changed their system for how they do this and it has been excellent. My enquiries have been responded to incredibly quickly and everything has been sorted out for me without any hassle!
Quick to respond
I have used ticket quarter a few times and I am pleased with their service.
The original e-ticket for an event didn’t arrive but they were quick to rectify it.
My problem was dealt with efficiently and quickly
I have an event in Aug and that many fab guests have been announced that I decided I needed a weekend ticket but I'd only purchased one for the sat plus if I was now doing the weekend I needed to transfer some of my guests over to the sun the lady sorted all this for me with no problem at all and sent a confirmation and it took her about 5 mins. I can now comfortably organise my guest photos over the 2 days and allow myself to breathe.
Brilliant experience ,issue sorted…
Brilliant experience ,issue sorted quickly and efficiently and helped with other random questions i threw at them.
I cant recommend TicketQuarter enough
I cant recommend TicketQuarter enough.
I care for my disabled daughter and many times its hard to get help. Lots of places use all the buzz words to make them look good, but when it comes down to the actual service, they fail. Not so with TicketQuarter.
Having a disabled daughter I have to phone up, this leaves me vunerable to tickets selling out before the office opens, but TicketQuarter always make sure that there are plenty of tickets put by for disabled. They are always so kind and helpful and on the odd occassions when things do change, the customer service are quick to respond and quick to help out, going above and beyond.
Incorrect Venue
I booked five tickets (2 adults, 3 children) for the Horror, Rock & Wrestle Fest, advertised as taking place in Stoneleigh, Warwickshire.
After traveling 70 miles to the venue listed on both my ticket and confirmation email, we arrived only to be told by staff at the gate that the event was not happening there.
I immediately contacted Ticket Quarter to request a refund, but they refused, claiming the event was non-refundable. They also insisted they had emailed me about a venue change, but I never received any such email—and I have confirmed this with them.
Since then, they have stopped responding. This is completely unacceptable. I paid for an event at a specific location, and through no fault of my own, I was denied entry. At the very least, Ticket Quarter should be offering refunds to affected customers
Booked last minute tickets to an event
Booked last minute tickets to an event. Emailed accessibility at TicketQuarter who went over and beyond emailing me a fast track ticket for my daughter in the middle of the night. Very much appreciated.
Ticket issue
Had an issue with tickets. After contacting Ticket Quarter their customer service staff were onto it immediately and resolved the issue. Excellent and prompt service.
Really quick and efficient
Really quick and efficient - sorted and issue I had out almost immediately!
Ticket quarter are bloody amazing
Ticket quarter are bloody amazing. I've used them multiple times over multiple events and they are always so helpful. Always quick responses and help you as much as they can. Recommend 20/10
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