Initially easy to purchase the tickets However confirmation e mail stated that the tickets were attached. No attachment. I therefore emailed and was told that the tickets were not ready to be sent... See more
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With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Contact info
Monarchs Quay, L3 4FP, Liverpool, United Kingdom
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically takes over 1 month to reply
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Prompt response
Had booked tickets for an event then couldn’t make the dates. Contacted customer services who replied promptly then transferred my tickets to another date. Great service.
I saw that a comedian I liked had put…
I saw that a comedian I liked had put on an extra date. I'm on holiday at the moment so didn't really expect anything back quickly but literally within 5 minutes of me sending an email I got a very helpful response.
I am so impressed with the response time and the helpfulness and would wholeheartedly recommend and use this service again.
Service couldn't have been better
I have been a customer services manager for many years, so I am very picky with my interactions. I can honestly say every one of my queries was in answered in good time, very polite and great info. I then called the box office and was helped by a lovely young man, he couldn't have been better at his job. I am ashamed to say I didn't catch his name but he was a star and gave me great advice on seats. I've booked my ticket and I am looking forward to seeing Greg Davies march next year. Thank you all so much for your wonderful help, you're a team of rock stars.
Thanks Maxine
Always very helpful and fast to respond…
Always very helpful and fast to respond when I have a query. Would highly recommend!
Tickets bought for show which changed…
Tickets bought for show which changed date & time
Was advised if amendment but couldn’t make new date
Request refund - advised would be processed immediately abd back in my bank account 3-5 days
Really quick Customer Service response…
Really quick Customer Service response when I was panicking about tickets! Very helpful indeed.
Fantastic customer service
Had to ammend date of tickets recently bought for the Monet experience due to be held in Liverpool.
I had an instant response to my query and dates were then changed and confirmation sent to me.
Excellent customer Service.
Today I’ve had another amazing…
Today I’ve had another amazing experience with customer service, dealt with my query so speedily, can’t praise them enough, not every organisation is so efficient.
I enquired about Manchester Comic-con…
I enquired about Manchester Comic-con tickets, they got back to me within a few minutes with a clear answer.
Excellent customer Service
I had purchased 2 tickets for Celebrating Celine Dion, and i had to book an extra one later on when a family member decided she wanted to come, but they had none available for were we seated. I spoke to a really nice man called Danny who was brilliant he relocated my seats and i was able to purchase the extra ticket so me and my family we all sitting together. Excellent service by Danny really helpful and kind.
Brilliant customer service
Brilliant customer service. They really helped me quickly to resolve my question.
Incredibly swift response and…
Incredibly swift response and resolution of enquiry
Thank you!
Perfect custom service
I wrote a mail on Friday for a little problem with my email adress and my e-tickets. They answered me 2 days after and resolved the problem very easily. They were very kind, quick and professional. Thank you!
Great customer service!
Great customer service!
Quick turnaround in responses considering they are a big company. So helpful and nice. They do what they say they will which for me is so important as many companies don't.
Quick and friendly response to my Query…
Quick and friendly response to my Query ..Looking forward to going there in August ..
Excellent customer.service.
Excellent customer.service.. replied to my query immediately and gave me.the advice I needed
Excellent customer service
Excellent customer service with clear answers to my questions. Very fast response.
Excellent Customer Service
E-ticket glitch was reported around 7pm last night and was solved before 10am this morning. Well done, and thank you!
Excellent service
Excellent service.
From original event enquiry over a year ago, too obtaining an access card, and today helping with my
e-ticket glitch, ticketquater's Customer Service is outstanding. I cannot thank them enough.
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