Thickbroom Mortgages Reviews 

106
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Myself and my partner have just remortgage, Laura was very helpful, explained everything really well and got us a really great deal. Thank you Laura :)

Rated 5 out of 5 stars

Steve and Laura were absolutely fantastic with helping us navigate the complex and scary world of mortgages. They helped break down the process and guide us, no question every considered silly. They w... See more

Rated 5 out of 5 stars

Thickbroom Mortgages deserve every bit of the full 5 stars. Buying a house is supposed to be one of the most stressful things you'll do, but not in this case. Laura was extremely helpful in sorting me... See more

Rated 5 out of 5 stars

We've used Mutatio Mortgages twice now for our re-mortgage, Laura has always made the process very smooth and clear, spending time with us to understand what product would be suitable for us and any p... See more

Company details

  1. Mortgage Broker
  2. Insurance Broker

Written by the company

Whether you’re buying your first home, investing in buy-to-let, navigating self-employment and complex incomes or exploring second home options, our expert advisers guide you through the process from first query to final signature. We also advise on tailored business and personal protection solutions; from life cover for directors and key employees, to income protection and shareholder insurance, Thickbroom Mortgages help safeguard what matters most. We also facilitate income protection, business continuity and your family’s financial future, giving you peace of mind in rapidly changing times. Your home may be repossessed if you do not keep up repayments on your mortgage As with all insurance policies, conditions and exclusions will apply.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(106)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mr & Mrs Holland

Laura has done mine and my wife’s previous mortgages and I wouldn’t use anyone else, she’s hard working honest and gives the best advice, she will go out of her way to help and answer any question however small it is, theres no doubt I will be using Laura when I need to remortgage in the future

22 June 2023
Unprompted review
Rated 5 out of 5 stars

A professional service with a personal approach

I was very pleased with the service (and mortgage) that I received using Mutatio Mortgage Services. Steve was very helpful and made the process very smooth and clear. Mutatio also advised and set up several insurance polices for me and as a first time buyer I really appreciated the advice and guidance I received. I would have no issue with recommending Steve or Mutatio - they provide a professional service with a personal approach.

7 April 2023
Unprompted review
Rated 5 out of 5 stars

Remortgage

Laura from mutatio mortgages is a logical hard working individual who helped myself and my wife remortgage our home after coming out of a 5 year fix deal. Laura came over and talked us through the various options in December of 2022 and due to the current climate for us a 2 year variable was best. The start of the process was very quick with conveyancing taking place within two weeks but due to an error on Barclays behalf this got strung out over two months. (Barclays mixing up land registry numbers) Laura persisted with Barclays and moved our remortgage through the various levels and has helped us complete before march. If it wasn't for Laura we would still be waiting for Barclays to put our remortgage through and be on a very high variable with our now previous provider. We would look to use Laura again and would now knowing what we know, look to remortgage 3 months ahead.

24 February 2023
Unprompted review
Rated 5 out of 5 stars

I recently purchased a holiday let…

I recently purchased a holiday let mortgage from Mutatio Mortgages. Steve was my main contact and I found him extremely helpful and efficient from start to finish of the process. I would highly recommend Steve and his colleagues.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Steve and his team could not have been more helpful. They made the whole process easy and they worked hard to get us the best outcome. They fully understood our needs and looked at all options. We have a no hesitation in recommending mutatio mortgage services.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Steve at Mutatio - highly recommended!

Steve was recommended to me by a friend, who spoke very highly of him. The entire experience dealing with Steve (and Mutatio) was a pleasure; communication was clear, and any questions I had were answered fully and promptly. He made the entire process of remortgaging easy for me, despite my specific circumstances, and I can't recommend him highly enough.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Steve has been excellent from start to finish. He responded to all questions quickly and made sure I understood everything throughout the buying process. He managed to find me an excellent mortgage rate and made the whole process incredibly simple. I highly recommend Steve and Mutatio. The service I received was brilliant and I will certainly be using his services again in the future.

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Steve has been incredible throughout

Steve has been incredible throughout! always quick to respond to any questions we have had regarding our mortgage and has made the process so much easier.
Would 100% recommend! Thanks again for all your help

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent mortgage brokers!

Mutatio Mortgage Services went above and beyond the call of duty to help us in the purchase of our first home with the most friendly and professional manner.
Would highly recommend!

30 June 2022
Unprompted review
Rated 5 out of 5 stars

Really great advice and support from…

Really great advice and support from Laura. I had a number of requirements which she took onboard and helped me find the mortgage that was right for me and my circumstances. Can’t recommend her and the team enough.

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Laura was very thorough and supportive…

Laura was very thorough and supportive throughout using Mutatio.
She has been at the end of the phone when we needed her and very quickly gained trust from the way she goes about her business. Clearly passionate and would definitely recommend her services

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend

We dealt with Laura and she couldn’t have been more helpful. Explained the various options to us and what would best suit our needs. The whole service was efficient, friendly and professional. Would 100% recommend

9 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look