The Sweet Cone Company Reviews 

254
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products, noting that the sweets were fresh and well-presented. Customers found the ordering process easy and appreciated the excellent communication, with many highlighting the efficient and timely delivery service. The company is also commended for meeting dietary requirements and offering customisation options like personalised labels, making them a popular choice for parties and events. However, some people mentioned minor issues such as cones not being the correct colors as ordered, or ties on the sweet cones not being tight enough, leading to some sweets spilling. A few other people also felt that the cones were quite small or experienced slight delays in shipping, though the overall satisfaction remained high.

What people talk about most

Product

Users describe positive interactions with the product, often praising the quality of the sweets, their... See more

Quality

People report positive experiences with quality, consistently describing products as expected, fresh, and... See more

Order

Reviewers highlight positive aspects of order, noting that the process is easy and efficient, with many... See more

Service

Clients share positive opinions on service, with many reviewers expressing their intent to use the service... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the efficient and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really nice product. I ordered cones for the birthday party. Communication was great, ordered arrived presented beautifully, all dietary requirement were met and clearly labelled. Guests loved their t... See more

Rated 5 out of 5 stars

Will definitely use again! Sweets were fresh, cones were full to the brim and packed really well for the delivery. I was worried about ordering online as I haven't done it before and 1st time using Th... See more

Rated 5 out of 5 stars

Really impressed with these, love the personalised sticker, great customer service, and the ones I ordered for people with allergies were just as good as the main sweet cones. I would definitely order... See more

Rated 5 out of 5 stars

Easy to order, arrived on time, the sweet cones looked really nice. There were no broken or squashed cones because all were safely packaged in a strong cardboard box filled with packing chips. Price p... See more


Company details

  1. Confectionery
  2. Candy Store
  3. Confectionery Wholesaler

Written by the company

Welcome to The Sweet Cone Company! We make bespoke sweet gifts for corporate events and private events across the UK. We accommodate various dietary requirements including halal, vegan and gluten free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

254 reviews

5-star
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1-star

Asks customers to review

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4.8

All reviews

(254)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sweets were beautiful and the…

The sweets were beautiful and the packaging, definitely earned a lifetime customer. Il be ordering again. The children in the school were super happy with them. Delivery was efficient and i was able to track it easy. Thank you sweet cone factory! 👍🏽

24 June 2026
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, good size sweet cone and value for money; nothing skimped. Personalised labels top it off. May use for my event next year

27 June 2026
Rated 5 out of 5 stars

Always 'Sweet' customer service from The Sweet Cone Co.

Returning customers to the Sweet Cone Co. We love the quality of the products and also highly value how collaborative Michelle was in supporting our school’s requests and how easy it was to communicate with her so that our order was perfect!

Due to our responsibility to ensure the cones display clear ingredient labels to avoid any allergy, cultural or dietary needs based concerns for our pupils, we can only purchase products from reputable sellers like The Sweet Cone Company, that label all the cones with full and clear information.

2 June 2026
Rated 5 out of 5 stars

Great product

Great product, happy kids! Perfect party favours without the plastic rubbish that goes in the bin.

29 April 2026
Rated 5 out of 5 stars

Lovely sweet cones, great first purchase experience

Easy to order, arrived on time, the sweet cones looked really nice. There were no broken or squashed cones because all were safely packaged in a strong cardboard box filled with packing chips. Price per cone was also reasonable. I will definitely order from The Sweet Cone Company again.

27 April 2026
Rated 5 out of 5 stars

Really nice product

Really nice product. I ordered cones for the birthday party. Communication was great, ordered arrived presented beautifully, all dietary requirement were met and clearly labelled. Guests loved their treats! Thank you

28 February 2026

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