Sustainable Tomorrow Reviews 

129
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sustainable design of the products, particularly the effective electric toothbrushes and their bamboo heads. Many appreciate the company's commitment to reducing plastic and providing reliable, durable alternatives. The customer service is frequently highlighted as exceptional, with people describing the team as helpful, friendly, and responsive in resolving issues and sending replacements swiftly. However, some customers also noted that their toothbrushes occasionally stopped working or had issues with battery charging. A few other people also felt that the brush head design was awkward or the bristles were too soft, and some expressed concerns about the material of the brush heads. Additionally, a small portion of people reported not receiving responses from customer service regarding order issues or product problems.

What people talk about most

Product

People report positive experiences with product, with many customers loving their toothbrushes and finding... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Quality

Users describe positive interactions with quality, with many praising the high quality and durability of the... See more

Response time

Customers had ambiguous experiences with response times, with many reporting a lack of response after... See more

Order

Reviewers highlight positive aspects of order, noting that ordering from the store is easy and products are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have had good experiences with this company. The bamboo electric toothbrush I ordered did stop working within the first six months of me buying it, but the company kindly provided me with a replacem... See more

Rated 4 out of 5 stars

Very helpful and responsive. We bought the electric toothbrush in December as a Christmas present. It stopped working after 7 months, contacted customer services and they sent a replacement immedia... See more

Rated 5 out of 5 stars

Nothing else like it. What an incredible product. If you wish to no longer brush your teeth with plastic, look no farther. This electric toothbrush I've recommend to all my friends and family. My part... See more

Rated 5 out of 5 stars

I've been using Sustainable Tomorrow's electric bamboo toothbrush for about 2 years. I love that it's as natural and environmentally friendly as possible. Because of the natural materials, in rare occ... See more


Company details

  1. Dental Supply Store

Written by the company

Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(129)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with products + service

Very happy with the products for two years now and just had a really nice experience with the customer support recently. I had received a shipment with some toothbrush heads that were a bit wobbly for some reason so I reached out and they were not only super friendly and understanding (+ giving me an explanation as to why this happened) but also sent me a free replacement. I completely recommend! :)

8 December 2025
Unprompted review
Rated 5 out of 5 stars

I love my Sustainable Tomorrow…I recommend to all of my clients as a Wellness Realtor & Interior Designer

I love my Sustainable Tomorrow toothbrush I bring it everywhere with me, the top attachments were coming off and when I contacted customer service they sent me a new set to exchange them, I really appreciate companies that give excellent customer service like this, As a wellness realtor and interior designer I recommend this brand to all of my clients, together we create a sustainable tomorrow :-)

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

I have been purchasing from Sustainable Tomorrow for over three years and I am always amazed at how responsive they are and how willing to help and fix whatever problem I might be having. They are truly dedicated to giving their customers the best experience and they are constantly improving their products. This is what makes a company one that you will stick with long-term. I appreciate that they are so gracious and appreciative of any and all feedback, good or bad.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

The shape of the head is awkward and the bristles just drag across your teeth. You'd be better off with a regular, non-electric eco friendly brush.

It doesn't matter what the company says, they don't accept returns for ANY of their products. I sent products to what ended up being a bogus address they gave me and months later, I've just received the returned products. No money back. Not even for accessories such as the travel case and the holder. So now I've wasted money on the purchase of the product, AND the shipping to have it returned.

AWFUL company.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Product and Great Service

Great Product and Great Customer Service.
I like their product and the mission statement of their company. Their product has been very reliable and durable in comparison to many other mass produced brushes being sold in markets in north America.
Their customer service has been great as well. There was a slight complication on one of my orders but they responded to my emails and made sure that every thing was done right and fair in the end and they did it sincerely and friendly as well. I would definitely recommend making the switch to using their products. It is well worth it.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Very kind and professional customer service. Very much appreciated the detailed explanation I received and the offer to replace the toothbrush heads.
I would very much recommend sustainable tomorrow and purchase from them again myself
Thank you 🙏

23 November 2025
Unprompted review
Rated 4 out of 5 stars

Nice toothbrush, good customer service

I have had good experiences with this company. The bamboo electric toothbrush I ordered did stop working within the first six months of me buying it, but the company kindly provided me with a replacement. It is a very nice toothbrush that works well (when it works).

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Love my products from sustainable…

Love my products from sustainable tomorrow. I got replacement bamboo toothbrush heads for the electric tooth brush I ordered from them a while back. Ordering from the store is easy and received products quickly. Highly recommend for anyone trying to live a more sustainable focused lifestyle

27 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Amy,

Thank you so much for your lovely review. We are really happy to hear that you are enjoying your sustainable products from Sustainable Tomorrow and that the bamboo replacement heads work well with your electric toothbrush.

Our goal is to make eco friendly oral care simple and accessible, so it means a lot to know that ordering was easy and delivery was quick on your side.

Thank you again for supporting a more sustainable lifestyle. It truly helps us grow and keep creating better planet friendly products.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Great toothbrush heads!

Great speedy delivery for my electric toothbrush replacement heads. They fit perfectly & I’m very happy to reduce my use of plastic!

25 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Dana,

Thank you so much for your wonderful review. We are really happy to hear that your bamboo replacement heads arrived quickly and that they fit perfectly on your electric toothbrush.

It means a lot to know that you chose Sustainable Tomorrow to help reduce plastic waste in your daily routine. Every small change truly makes a difference and we are grateful to support your eco friendly journey.

Please let us know if you have any further questions and have a lovely day! 🌞

Rated 5 out of 5 stars

Great customer service

Great customer service. After sending through photos of my issue the customer service lady came back to me the same day explaining my problem (my fault) and how to rectify it. They followed up to make sure my issue was resolved and also gave me a discount on my order. I wish every company was as responsive and friendly. Thank you

15 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Janine,

Thank you so much for your amazing review. We are really happy to hear that our customer service team could help you quickly and explain everything clearly so the issue was easy to resolve.

We always try to make sure every customer feels supported from start to finish, so it means a lot to know that the follow up and the discount were helpful on your side.

Thank you again for choosing Sustainable Tomorrow and for your kind words. It truly motivates us to keep improving and offering the best eco friendly products and service.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

A fantastic company!

A fantastic company! Absolutely love my bamboo electric toothbrush, it keeps my mouth feeling so fresh and clean 🥰

21 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Gabryelle,

Thank you so much for your lovely review. We are really happy to hear that you are enjoying your bamboo electric toothbrush and that it keeps your mouth feeling fresh and clean every day.

It means a lot to know that Sustainable Tomorrow could bring something positive to your daily routine and help you choose a more eco friendly oral care option.

Thank you again for your support and your kind words.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Amazing idea!

17 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Mateo,

Thank you so much for your kind review. We are really happy to hear that you love the idea behind Sustainable Tomorrow and our eco friendly approach to oral care.

Your support truly motivates us to keep creating products that help reduce plastic waste in a simple and practical way.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Quality sustainable product

Quality sustainable product. One charge lasts for weeks on end. Highly recommended.

13 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Carlos,

Thank you so much for your great review. We are really happy to hear that you are enjoying your sustainable toothbrush and that the long lasting battery works so well for you.

It means a lot to know that our eco friendly design and performance meet your expectations and that you would recommend Sustainable Tomorrow.

Thank you again for your support.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, love their products. All sustainable!

10 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Jay,

Thank you so much for your great review. We are really happy to hear that your order arrived super fast and that you are enjoying our sustainable products.

Your support truly helps us grow and continue creating eco friendly alternatives for everyday use.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

Toothbrush

Package arrived on time and the product itself was amazing.

4 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Jorge,

Thank you so much for your great review. We are really happy to hear that your package arrived on time and that you found the toothbrush amazing.

Your support truly helps us grow and continue creating sustainable products that make a real difference.

Please let us know if you have any further questions and have a wonderful day! 🌞

Rated 5 out of 5 stars

My toothbrush stopped charging so when…

My toothbrush stopped charging so when I emailed them, they walked me through a troubleshoot and when that didn’t work they swiftly proposed to send a replacement. Love this toothbrush because of what it’s made out of and how well it cleans my teeth!

3 October 2025
Unprompted review
Sustainable Tomorrow logo

Reply from Sustainable Tomorrow

Hi Amanda,

Thank you so much for your kind review. We are really happy to hear that the troubleshooting steps helped clarify the issue and that we could arrange a replacement quickly when the charging still did not work.

It means a lot to know that you love your toothbrush not only for how well it cleans but also for the sustainable materials we use. Feedback like yours motivates us to keep creating eco friendly products that truly make a difference.

Please let us know if you have any further questions and have a wonderful day! 🌞

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