Sustainable Tomorrow Reviews 

129
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the bamboo electric toothbrushes, for their quality, effectiveness, and sustainable design, appreciating the commitment to reducing plastic waste. The customer service team is frequently highlighted for being helpful, responsive, and professional, often resolving issues like product malfunctions or order complications swiftly. Ordering is also reported as easy with quick product receipt. However, some customers noted that their electric toothbrushes occasionally stopped working within a few months. Additionally, a few other people experienced unresponsive customer service, with emails and messages sometimes going unanswered. Some reviewers also mentioned issues with the product's design, finding the brush head shape awkward or the bristles too soft.

What people talk about most

Product

People report positive experiences with product, especially praising the quality and sustainability of the... See more

Quality

Users describe positive interactions with quality, with many appreciating the high quality and durability of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers expressing frustration over a... See more

Order

Clients share positive opinions on order, with many finding the ordering process easy and receiving products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have had good experiences with this company. The bamboo electric toothbrush I ordered did stop working within the first six months of me buying it, but the company kindly provided me with a replacem... See more

Rated 4 out of 5 stars

Heads were becoming detached by production fault and they replaced them. I only dock them a star because I had to follow up on the initial replacement not been sent

Rated 4 out of 5 stars

Very helpful and responsive. We bought the electric toothbrush in December as a Christmas present. It stopped working after 7 months, contacted customer services and they sent a replacement immedia... See more

Rated 5 out of 5 stars

Nothing else like it. What an incredible product. If you wish to no longer brush your teeth with plastic, look no farther. This electric toothbrush I've recommend to all my friends and family. My part... See more


Company details

  1. Dental Supply Store

Written by the company

Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

129 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(129)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Nothing else like it.

Nothing else like it. What an incredible product. If you wish to no longer brush your teeth with plastic, look no farther. This electric toothbrush I've recommend to all my friends and family. My partner got one for Christmas 2 years ago. I've been using sustainable tomorrow for 3 years now and wouldn't change a thing.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and experience

I've made 3 orders, all arrived timely. The products are good quality. Honestly, an electric toothbrush has changed my life and I LOVE that the changeable heads are made of smooth bamboo, not plastic.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

My six-year-old loves his Sustainable…

My six-year-old loves his Sustainable Tomorrow kids’ toothbrush! He’s so proud that it’s earth-friendly, and it makes brushing fun for him. I’m glad it’s gentle on his teeth and also a choice that’s good for the planet.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience! I have switched all my family’s toothbrush for the sustainable tomorrow ones! So happy about it! My kids love them, and I feel less stressed about gathering more plastic to the landfill. Sustainable tomorrow has a great costumer service! I have only good things to share from the first toothbrushe ordered to the most recently head replacements! I highly recommend

13 August 2025
Unprompted review
Rated 4 out of 5 stars

Very helpful and responsive.

Very helpful and responsive.

We bought the electric toothbrush in December as a Christmas present. It stopped working after 7 months, contacted customer services and they sent a replacement immediately under the warranty. Overall great attention and good sustainable products.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

GREAT customer service!!

GREAT customer service!!! Had a problem with the electric toothbrush. Sent an email to them and customer service responded quickly. They solved my problem immediately. Yes, their products are also wonderful. Highly recommend

28 July 2025
Unprompted review
Rated 4 out of 5 stars

Happy with purchase

The toothbrush is great.
After a few months use, the battery started to drain really quickly. I communicated the issue and was sent a replacement unit.

I was a little disappointed to find out that the bristles of their toothbrush heads are plastic and need to be thrown in the bin.

26 July 2025
Unprompted review
Rated 4 out of 5 stars

I purchased my Zen Bamboo Electric…

I purchased my Zen Bamboo Electric Toothbrush over a year ago and absolutely love knowing that it's organic and plastic free. It's not too noisy and the heads are small enough to reach those annoying wisdom teeth. I love that it's USB chargeable making it easy to take on holidays.
The last few replacement heads I had started getting lose and coming off during brushing after only a few weeks of use. I reached out to the team and Adrien was so responsive and helpful to resolve my issue.
I will always opt to support companies that are making an active decision to consider the impact on the environment, pair that with outstanding customer service, I'll be a loyal customer for life.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I've been looking for non-plastic toothbrush heads…

I've been looking for toothbrush heads -- the bristles -- that aren't plastic. So many microplastics everywhere and your toothbrush is a biggie! They have toothbrushes with plant-based nylon (not fossil fuel-based nylon, ugh). They were super helpful when I emailed for more information. These are not easy to find. Thank you, Sustainable Tomorrow!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Love my tox-free toothbrush

I love my tox-free toothbrush. Microplastics are EVERYWHERE!! So in the ways I can, I try to eliminate the plastics out of my life, and my toothbrush is just one of the many areas! The castor bean bristles are perfect for cleaning my teeth and the bamboos toothbrush head is sanded and perfectly fine in my mouth. My husband bought a generic bamboo toothbrush head and said the felt like he could get a splinter from it! Yikes, glad I got mine from sustainable tomorrow! Customer service has also been tremendous! I changed my address and order type and they were right on top of it and super helpful! I will continue to use them as long as they are available.

17 July 2025
Unprompted review

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