Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more
Company replied
The shirts I received were NOT of the same thickness nor size to the one I bought in store. I guess this is a reminder of the need to avoid buying personal items online as, in this case, it tends to e... See more
Company replied
Bought a shirt from 2 gentlemen who served me very well based on my needs. Was patient enough to get a good fit and didnt push a sale. Loaned me a tie too to make the fotting experience more attune to... See more
Company replied
Company details
Written by the company
As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.
Contact info
10 KAKI BUKIT PLACE, 416188, SINGAPORE, Singapore
- +65 67130303
- wecare@theshirtbar.co
- theshirtbar.co
4.9
Excellent
252 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Vivo
Was looking for an outfit and was assisted by Jin from Vivocity Outlet. The product that was offered was just fantastic but the service for a retail store was amazing. Not only by Jin but the rest of them. Recommend this outlet and Jin if u are finding an outfit for yourself.
6 May 2023
Unprompted review
Reply from The Shirt Bar
Hi Danial, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Jin. We'll make sure to pass on your kind words to her. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Thanks to Jin at Suntec City Outlet!
Ms Jin at Suntec City outlet was super friendly and professional! We felt comfortable with her and the experience we had is something extraordinary! Her creative choice and eye for the fit is second to none! Thanks for picking for me a great suit that my fiancé loved it !
15 April 2023
Unprompted review
Reply from The Shirt Bar
Hi Amirul, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Jin. We'll make sure to pass on your kind words to her. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Great Service!
Experienced great service from Haron and his colleague at the Bugis Junction pop-up shop while selecting pieces to put together for my suit. I was particularly impressed with Haron's patience and knowledge. If ever need a new suit, do give The Shirt Bar a try!
8 April 2023
Unprompted review
Reply from The Shirt Bar
Hi Zander, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador Haron. We'll make sure to pass on your kind words to him. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Great service at VivoCity
Great service at VivoCity! Mr Azizan personally tried on the belt for me, assisted with sizing and recommended designs. I like the material of the products and the thoughtful packaging.
24 March 2023
Unprompted review
Reply from The Shirt Bar
Dear Serah, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Azizan. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Not a first time shopper with the shirt…
Not a first time shopper with the shirt bar. Good quality products at a fairly affordable price
21 March 2023
Unprompted review
Reply from The Shirt Bar
Hi Melvin, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our products. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!
thank you Yanne!
i went to the wheelock place outlet. the store was busy and it took a little while to get the staff’s help. once we did Yanne made sure we had an amazing experience. he was very proactive and creative with his suggestions. he went above and beyond. overall a wonderful experience. thanks Yanne!
18 March 2023
Unprompted review
Reply from The Shirt Bar
Dear Dovely, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Yanne. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Extremely efficient e-commerce…
Extremely efficient e-commerce experience. Delivery was in good order and tracking was timely.
28 February 2023
Unprompted review
Reply from The Shirt Bar
Hi Ben, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our services. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!
Strongly recommend
I have experience with three outlet. One in Jewel, Wheelock and Vivo city. All the staff is friendly and helpful.
The quality of the shirt is amazing. Soft and feel durable. The shirt fit nicely on your body and you won’t feel too baggy or too tight.
I will strongly recommend you to try.
27 February 2023
Unprompted review
Reply from The Shirt Bar
Dear Raymond, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassadors. We'll make sure to pass on your kind words to them! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
EXCELLENT SERIVCE AT SHIRT BAR
I drop by The Shirt Bar at Wheelock Place. The customer service is excellent. I bought 3 shirts in total and had no regret over my purchase.
13 February 2023
Unprompted review
Reply from The Shirt Bar
Hi Desmond, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassadors. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Very Poor Service
No one replies to emails. Postage is extremely slow and no information is provided to know when the items are postage
12 January 2023
Unprompted review
Reply from The Shirt Bar
Dear Shannon,
Thank you for your feedback. We are very sorry to hear about your experience and we will definitely look into it.
We have checked our records and unfortunately we did not receive any emails from you. We are unsure if the emails were sent correctly to our email address. For all order related enquiries, you can contact us at orders@theshirtbar.co, and for any other enquiries, you may also reach us at wecare@theshirtbar.co.
We have sent you an automated email to update you on the status of your order. We have tried to send an email again but it was rejected. We will be able to send the tracking details of your order if you are able to provide us with an email address or email us at orders@theshirtbar.com.
As this is an international order, there might be some delays but rest assured, your order is on its way to you.
Thank you very much for your kind understanding. Please let us know if there is anything else we can help you with. Please feel free to email us at orders@theshirtbar.co or wecare@theshirtbar.co.
Thank you and wishing you a wonderful new year ahead.
Wonderful Customer Experience by Jin at Wheelock Outlet.
Dropped by Wheelock outlet today. As it was my first time buying a suit I wasn't sure what to get or even my size. Along came Jin who immediately made me feel comfortable with her immaculate customer service, polite yet useful suggestions and essential questions. I felt really at ease and what she recommended was a perfect fit. I looked like a million dollars! Thank you Jin for your assistance today. Will definitely drop by The Shirt Bar again for my next purchase of gentlemen essentials.
10 January 2023
Unprompted review
Reply from The Shirt Bar
Dear Ashik, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Jin. We'll make sure to pass on your kind words to her! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Love the wrinkle free shirt
Bought a white and blue everyday armour shirt that is wrinkle free, anti bacterial, anti-odour and anti-UV and with many other functions. Super comfy. Love the tees and chinos that I bought too. Thanks for helping me match my outfit! On top of that prices are very reasonable too for the quality that they offer
18 December 2022
Unprompted review
Reply from The Shirt Bar
Dear Sean, thank you so much for taking the time to leave us this lovely review! We're very happy to know that you love our products! 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Went to ck tang shirt bar for xmas…
Went to ck tang shirt bar for xmas present. A lady she very helpful and generous. Sorry can't remember her name. Thank you so much..
13 December 2022
Unprompted review
Reply from The Shirt Bar
Dear Caroline, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador. We'll make sure to pass on your kind words to her! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Great shopping experience at Wheelock branch
Yu Chi (Wheelock outlet) was polite and friendly. Also made the effort to check with other outlets on the size availability even though we didn’t asked him to. Thank you!
24 November 2022
Unprompted review
Reply from The Shirt Bar
Dear Irene, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Yu Chi. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Great experience buying shirts and chinos
The guys were very helpful in helping me get fitted and in suggesting combinations of shirts and pants. The quality of the shirts was great - could feel the difference when I wore back my own! Thanks Hamzah and team!
24 November 2022
Unprompted review
Reply from The Shirt Bar
Dear Parth, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Hamzah and team. We'll make sure to pass on your kind words to them! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Fast and responsive customer service…
Fast and responsive customer service team. I even got a sneek preview of my 11.11 purchase on the day itself before it was promptly delivered to me the next day!
Realised one of the purchase was not ideal, and the customer service agent promptly assisted to make a change at physical store!
This is what i call tip top customer service! WELL DONE!
11 November 2022
Unprompted review
Reply from The Shirt Bar
Hi KQ, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our services. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!
Quality of shirt - bad wrinkles
The last few shirts i has bought, 2 of them had bad wrinkles even after ironing. So far the shirts i had bought from the shirt bar isnt that bad ( even though it is not easy iron / wrinkle free )
4 September 2022
Unprompted review
Reply from The Shirt Bar
Dear Jeremy,
Thank you for your feedback.
We would like to share with you that the shirts you purchased from us are probably 100% cotton shirts and are of finer yarns and fabrics. The good part about it and why you might have chosen them is because they are more breathable compared to synthetic fabrics and nice to the touch. However, the trade-off is that it is the characteristic of cotton to crease. Also, the finer the fabric, the nicer the hand feel but the easier it is to crease.
We would also like to take this opportunity to introduce you to our wrinkle free range and our Eco-ol bamboo collection, now knowing that wrinkle resistance is a big concern for you.
Thank you very much for your support and we look forward to serving you again. If we can help you in any way, please feel free to reach out to us at wecare@the-shirt-bar.com.
5 star shopping experience, couldn't ask for more
Fantastic online process, seamless payment and delivery, brilliant packaging and the handwritten card was the icing on top. Thank you Shirt Bar for setting the bar high!
31 October 2022
Unprompted review
Reply from The Shirt Bar
Hi Peter, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our products and services. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe!
The shirts were thoughtfully presented…
The shirts were thoughtfully presented when they arrived in a box.The qualities of the shirts are great and comfortable. Would be even better if there were more classic cuts in the long sleeve shirts
24 October 2022
Unprompted review
Reply from The Shirt Bar
Hi Jenny, thank you so much for taking the time to leave us this wonderful review! 😊 We're very happy to know that you love our products. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We've noted your feedback regarding increasing more designs for the classic fit shirts and will definitely forward it to our merchandising team. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe!
Excellent material & design
25 July 2022
Unprompted review
Reply from The Shirt Bar
Dear Christopher, thank you so much for taking the time to leave us this lovely review! We're very happy to know that you love our products! 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
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