Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more
Company replied
The shirts I received were NOT of the same thickness nor size to the one I bought in store. I guess this is a reminder of the need to avoid buying personal items online as, in this case, it tends to e... See more
Company replied
Bought a shirt from 2 gentlemen who served me very well based on my needs. Was patient enough to get a good fit and didnt push a sale. Loaned me a tie too to make the fotting experience more attune to... See more
Company replied
Company details
Written by the company
As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.
Contact info
10 KAKI BUKIT PLACE, 416188, SINGAPORE, Singapore
- +65 67130303
- wecare@theshirtbar.co
- theshirtbar.co
4.9
Excellent
252 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service by the ladies at…
Excellent service by the ladies at Suntec City branch. Great products
10 March 2024
Unprompted review
Reply from The Shirt Bar
Hi Prash, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had a wonderful shopping experience with us. We'll definitely pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services, and the details, quality and comfort we put into our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe!
Awesome experience with Prakash
Prakash was very helpful in assisting us. He asked the right questions and suggested the most suitable product for us to purchase. He deserves a promotion and raise!
26 February 2024
Unprompted review
Reply from The Shirt Bar
Hi there, thank you for taking time to share your feedback and wonderful experience with us 😊. We are very happy to know that you had a wonderful shopping experience with our brand ambasasdor, Prakesh at our counter at Seibu TRX. We'll definitely pass your kind words to him. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻
Golly gosh - well done
Golly gosh - these folks do it well!
Great shirts, good quality, easy website to order, prompt shipping, and BEAUTIFUL presentation on arrival, wrapped and labelled.
Very classy.
17 February 2024
Unprompted review
Reply from The Shirt Bar
Hi Finn, thank you so much for taking time to share your feedback and wonderful experience with us 😊. We are extremely delighted to know that you had a wonderful shopping experience with us. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the superior quality and the details we put into our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏
Great online shopping experience
Easy to order on the website, very fast shipping, even with a personalized note. Great service!
31 January 2024
Unprompted review
Reply from The Shirt Bar
Hi Edwin, thank you for taking time to share your wonderful online shopping experience with us 😊! It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏🏻
Great shopping experience
Fast delivery. Ease of return. Great customer service.
4 February 2024
Unprompted review
Reply from The Shirt Bar
Hi CL, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us. We are grateful for your support and we look forward to serving you again. Once again, we really appreciate you taking the time to write us a review. Meanwhile, take care and stay safe! 🙏
Great shopping experience with Miss…
Great shopping experience with Miss Minnie and Miss Selena , they are very helpful and friendly. Thank you so much!!!
21 January 2024
Unprompted review
Reply from The Shirt Bar
Dear Bebe, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us our brand ambassadors, Minnie and Salina. We will definitely pass your kind words to them. We are grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Highly recommended
The curated box program was a neat experience and had great selections. It is hassle free and I can return the clothes I did not like with no extra charges. The quality of the clothes are excellent and very comfortable. Highly recommended.
12 January 2024
Unprompted review
Reply from The Shirt Bar
Dear Desmond, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the collection that we have curated for you. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Great product and friendly service
Great designs and friendly service from the staff
24 December 2023
Unprompted review
Reply from The Shirt Bar
Hi Tony, thank you for taking time to share your feedback and wonderful experience with us 😊! We are extremely delighted to know that you had a wonderful shopping experience with us. We will pass your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and the superior quality and the details we put into our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏
Utterly appalling customer service…
Utterly appalling customer service given by the staff in Changi store on 20th Dec. I felt so uncomfortable and dissatisfied with the whole experience.
Avoid the shop.
20 December 2023
Unprompted review
Reply from The Shirt Bar
Hi Caroline, thank you for taking the time to write and provide us with your feedback. We would like to apologise for the experience that you had with us. We have spoken to our brand ambassadors serving you yesterday and we think that there was a misunderstanding, and they never intended for you to feel the way you did. Nevertheless, your feedback is valuable for businesses to improve and maintain high customer service standards. We will learn from this experience and we will do our best to provide better training and guidance to improve a better shopping experience for you and our customers. Once again, we apologies for your experience. We will strive to do better. We hope you would give our brand another chance and we look forward to serving you again.
Fuss free with door step service for…
Fuss free with door step service for wardrobe selection.
9 December 2023
Unprompted review
Reply from The Shirt Bar
Hi Arnold, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the collection that Sarah has curated for you. We are grateful for your support and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Reply from The Shirt Bar
Hi Maniam, thank you for taking time to share your feedback and wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe!
Styled by Sarah
I joined the shirt bar member and I was contacted by Sarah, the shirt bar personal stylist team, via whatsapp about their Everyday Collection.
I was offered to get a curated box styled by her from the collection. The delivery of the box was quick and I was shocked when I saw the colours that was picked out for me.
I personally loved the items that was sent to me and the colours that was picked out. Personally, there was some colours that I would shy away but was shocked that none of those colours appeared in the box. I really loved the item that appeared in the box!
Thank you Sarah and team for making this happen!
6 November 2023
Unprompted review
Reply from The Shirt Bar
Dear Muhamad Yusri, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the entire collection that Sarah has curated for you. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Merlion Cufflinks
Great product, and arrived same day despite paying for next day delivery.
2 October 2023
Unprompted review
Reply from The Shirt Bar
Hi Tim, thank you for taking the time to share your wonderful experience with us 😊! We are very happy to know that you had a wonderful shopping experience with us. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and value in our products. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe!
Superb experience at the Wheelock store…
Superb experience at the Wheelock store earlier this week. Really thankful to Justin and Yan for staying past opening hours to take my measurements for a tapered fit.
This is indeed a great place with good quality products and excellent customer service that made me a return customer 3 weeks after my first purchase.
11 September 2023
Unprompted review
Reply from The Shirt Bar
Hi Fred, thank you so much for taking the time to leave us this very wonderful review! 😊 We delighted to know that you had a wonderful shopping experience with our brand ambassadors, Justin and Yanne. We'll make sure to pass on your kind words to them. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into giving our customers that extra touch in our services and value in our products and services. We are truly grateful for your support, and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Served by Townie
Served by Townie. She is very knowledgeable and recommended the best style for the groom. 2 thumbs up!
Super recommended, staffs are really nice!
2 September 2023
Unprompted review
Reply from The Shirt Bar
Hi Amirah, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience with our brand ambassador, Townie . We'll make sure to pass on your kind words to her. We are truly grateful for your support, and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Exceptional Aftersales Support
I just had to share my recent experience with Jin's aftersales service because it truly made a difference for me.
A few weeks ago, I bought a suit from another salesperson, and it quickly became my favorite piece of suit. Unfortunately, a small issue arose with it, and I was worried. However, Jin came to the rescue, and I couldn't be happier.
The moment I reached out to her with my concerns, I was met with kindness and professionalism. She listened to my concerns attentively and assured and guided me on what could be implemented to make the suit more tailored looking.
Efficiency:
What really impressed me was how efficiently she handled my case. Within an hour, she had a solution in place. I didn't have to deal with long waits or endless back-and-forth shifting of blame. It was smooth and swift.
Quality Assurance:
Jin takes quality seriously, and it shows. They not only fixed the problem with my suit but also ensured that it could easily be rectified.
Communication:
Throughout the process, she kept me reassuring on what was happening, which I greatly appreciated. It made me feel like a valued customer, not just another order number.
I can't express how thankful I am to Jin for their exceptional aftersales support. She not only saved my favorite suit but also won me over as a lifelong customer. I wholeheartedly recommend them to anyone looking for not only great suits but also a company that truly cares about its customers.
Huge thanks to the amazing Jin for going above and beyond!
1 September 2023
Unprompted review
Reply from The Shirt Bar
Hi Jing Lim, thank you for sharing your exceptional experience with Jin! It's truly heartwarming to hear about the outstanding level of service she provided during your aftersales support. We'll make sure to pass on your kind words to her. Jin's kindness, professionalism, and dedication to resolving your concerns efficiently and effectively showcase her commitment to customer satisfaction. Her attention to quality and her ability to maintain clear and reassuring communication throughout the process are qualities we highly value in our team members. We're delighted to know that Jin's efforts not only saved your favorite suit but also earned your loyalty as a lifelong customer. Recommendations like yours are a testament to the exceptional service we aim to provide. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Reply from The Shirt Bar
Hi Daniel, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience . We'll make sure to pass on your kind words to the team. We are truly grateful for your support, and we look forward to serving you again soon. Meanwhile, take care and stay safe! 🙏
VivoCity branch
Thanks Jonathon and Jean for the great service!
Good materials and wide range of designs to pick from. Will certainly visit again !
5 August 2023
Unprompted review
Reply from The Shirt Bar
Hi Stephanie, thank you so much for taking the time to leave us this review! 😊 We are very happy to know that you had a wonderful shopping experience with our brand ambassadors Jonathan and Jin. We'll make sure to pass on your kind words to the team. It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support, and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
Reply from The Shirt Bar
Hi BW, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with us. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
nice shirt and good service
I was looking for nice shirt at affordable prices! I found it here and I was very pleased with the service! I’ll be back for sure
19 May 2023
Unprompted review
Reply from The Shirt Bar
Dear Laurent, thank you so much for taking the time to leave us this review! 😊 We're delighted to know that you've had a wonderful shopping experience with our brand ambassador. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are truly grateful for your support and we look forward to serving you again in our boutique soon. Meanwhile, take care and stay safe! 🙏
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