Kenneth & Mel were really patient and accommodating! Super friendly service & would definitely come back again! Thanks again guys! Finally decided on my Red shirt hahaha!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great return shopping experience at the Suria Shirt Bar. Sales associate Gillian is easily one of the most wonderful people in Kuala Lumpur; friendly, attentive, and without any high pressures sales... See more
Company replied
The shirts I received were NOT of the same thickness nor size to the one I bought in store. I guess this is a reminder of the need to avoid buying personal items online as, in this case, it tends to e... See more
Company replied
Bought a shirt from 2 gentlemen who served me very well based on my needs. Was patient enough to get a good fit and didnt push a sale. Loaned me a tie too to make the fotting experience more attune to... See more
Company replied
Company details
Written by the company
As an advocate of Slow Fashion, The Shirt Bar aims to encourage individuals to invest in well-crafted garments, empowering them to make a positive impact on the world whilst looking good, feeling good and doing good. Believing that everyone can make an impact in their own ways, we hope to inspire our customers onward on their own journey to Make That Impact, for all that matters to them, in whichever areas of life they choose to do so. Join us on this mission, where collective efforts will amplify the impact towards a more conscious and sustainable world. Together, let's redefine style with purpose.
Contact info
10 KAKI BUKIT PLACE, 416188, SINGAPORE, Singapore
- +65 67130303
- wecare@theshirtbar.co
- theshirtbar.co
4.9
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The service rendered by Haron was 10/10!
The service rendered by Haron was 10/10! Despite the shop was managed by one staff only, Aharon delivered the best that he could and did not short change any customers. Will definitely come back again to make my purchase at The Shirt Bar at Suntec City! Thank you Haron!
14 June 2022
Unprompted review
Reply from The Shirt Bar
Dear Leon, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Haron. We'll make sure to pass on your kind words to him! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Wonderful shop and genuine clothes
Clothes are well made it. We been in the shop all afternoon and bought everything we wanted. Cynthia is very professional and helpful was pleasure to do business with. Mehdi &Yamil
4 June 2022
Unprompted review
Reply from The Shirt Bar
Dear Edi, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Cynthia. We'll make sure to pass on your kind words to her! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Incredible customer service, a rarity in Singapore
I'e purchased many items from them in their retail store but never online. The first time I did so, I emailed them to enquire about the delivery packaging. Upon finding out that the shirt was meant to be a birthday gift, the customer support staff not only offered to pack the shirt in a box (as opposed to simply clear plastic), but also went the extra mile to provide a handwritten card with my personalised message. He/she then took a photo of the final package and sent it to me before mailing the item. EXCELLENT customer support! I was so touched by their sincerity and I highly recommend The Shirt Bar.
26 May 2022
Unprompted review
Reply from The Shirt Bar
Dear GL, thank you so much for the lovely review! We are very happy to know that you've had a wonderful shopping experience with us and that you love our services and packaging! We really appreciate you taking time to write this review. Thank you for your support and we look forward to serving you again soon.🥰
Super Customer Service!
Super easy to order, and super fast in delivery. I'd only expected to receive the package after about a week, but 'The Shirt Bar' immediately communicated with me, and i got my items within 2 days! Super efficient, and everything was packed in order. The package also included a hand-written card, and that was a nice gesture too. Great job!
6 May 2022
Unprompted review
Reply from The Shirt Bar
Dear Daniel, thank you so much for taking the time to leave us this review! We're very happy to know that you've had a wonderful shopping experience with us and that you love our services. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Excellent sale staff
Very patient, helpful and knowledgeable staff. Able to make excellent product recommendations according to our needs.
Very good design, material quality and workmanship.
8 April 2022
Unprompted review
Reply from The Shirt Bar
Dear Aik Beng, thank you so much for taking the time to leave us this review! 🥰 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Best Experience
The delivery of the curated box is extremely fast. The box is well prepped. Very nice design, feels premium. The quality of clothes are supreme. This is a good business idea
29 March 2022
Unprompted review
Reply from The Shirt Bar
Dear Rui Yang, thank you so much for taking the time to leave us this lovely review! We're very happy to know that you've had a wonderful shopping experience with us and that you love our products and services! 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Very fast shipment
Very fast shipment. Quality of the material is outstanding. It would be better if more colors are available for polo shirt.
20 December 2021
Unprompted review
Reply from The Shirt Bar
Dear Motohiro, thank you for taking time to write us this very lovely review! It's always humbling and heart-warming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. We will have a few more new colour of polo t-shirts available earlier next year. Do visit our website and / or boutiques to take a look 😊
shirt was nice & comfy
shirt was nice & comfy. delivery was fast. item came nicely wrapped.
5 December 2021
Unprompted review
Reply from The Shirt Bar
Dear Irene, thank you so much for taking the time to leave us this review! We're delighted to know that you've had a wonderful shopping experience with us and that you love our shirt. 🥰 We are also happy to hear that you love our packaging too! Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Best Service You Can Find
Honestly this is one of the best services you could find. The clothes are excellent and the service both personal and professional. The stuff has to be air freighted to me in Australia but it arrives quickly and with first class packaging. I can't rate them highly enough.
5 December 2021
Unprompted review
Reply from The Shirt Bar
Dear Mark, thank you so much for taking the time to leave us this lovely review! We're very happy to know that you've had a wonderful shopping experience with us and that you love our products and services! 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Reply from The Shirt Bar
Dear Aron, thank you so much for taking the time to leave us this review! 😊 We're very glad to hear that you've had a wonderful shopping experience with us. We appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Thanks Shane
Thanks Shane, for helping me pick a fitting shirt just now and explaining to me the difference between the slim and classic fit. Will definitely visit the store (Tangs Orchard) for future needs.
17 September 2021
Unprompted review
Reply from The Shirt Bar
Dear H W Kuah, thank you so much for taking the time to leave us this review! 😊 We're very happy to know that our brand ambassador Shane was able to assist you. We will make sure to pass on your kind words. Thank you for your support and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Bought pants at The Shirt Bar (Isetan…
My husband bought pants at The Shirt Bar (Isetan Scotts). Lilian was very helpful and attentive to our needs. She explained well. Thumbs up to her.
14 September 2021
Unprompted review
Reply from The Shirt Bar
Dear Vivienne, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to know that you’ve had a wonderful shopping experience with our brand ambassador, Lilian. We will make sure to pass on your kind words to her. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
As always
As always, The Shirt Bar excelled.
Oscar helped me with the ordering, the shipment reached me before time, and the item was fantastic.
5 September 2021
Unprompted review
Reply from The Shirt Bar
Dear Probir Das, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to know that you've had a wonderful shopping experience with us and that you love our products. It's always humbling and heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products and services. We will also let Oscar know that you really appreciate his help. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
The T shirt we received was under my…
The T shirt we received was under my expectation.
15 August 2021
Unprompted review
Reply from The Shirt Bar
Dear Xiaomiao, thank you for your feedback. We are very sorry to hear that the t-shirt was under your expectation. We will always welcome you back to our boutiques for any exchanges. Alternatively, feel free to email us at wecare@the-shirt-bar.com and we will assist you in any way we can. We really appreciate you taking the time to leave us a feedback and we hope to serve you again soon. Meanwhile, take care and stay safe! 🙏
5 stars
The packaging is great, price is decent, came really quick, and it's beautiful! All that's left is to see whether the person I bought it for loves it as much as I think he will :)
10 August 2021
Unprompted review
Reply from The Shirt Bar
Dear Melanie, thank you so much for taking the time to leave us this review! We're very happy to know that you've had a wonderful shopping experience with us and that you love our packaging. 🥰 We also hope the person you bought it for loves it as much as we enjoyed packing it for you. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Most outstanding service
Excellent service. And great selection. The concierge service of sending the selected pieces to the comfort of my home is way beyond my expectation for the price range. I hereby wish you success in your business and will continue to support your brand.
8 June 2021
Unprompted review
Reply from The Shirt Bar
Dear Simon, thank you so much for taking the time to leave us this lovely review! 🥰 We're very happy to know that you've had a wonderful shopping experience with us. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Lilian was very helpful and provide…
Lilian was very helpful and provide great customer service. I had ordered a size that did not fit well, and she went above the call of duty (replying to me later in the evening) to make sure I could exchange for the fit I needed. Very commendable initiative and service.
6 June 2021
Unprompted review
Reply from The Shirt Bar
Dear Michael, thank you so much for taking the time to leave us this lovely review! 😊 We're very happy to hear that you've had a wonderful shopping experience with our brand ambassador, Lilian. We'll make sure to pass on your kind words to her! It's always heartwarming to know that customers like yourself, appreciate the efforts we put into always giving our customers that extra touch and value in our products & services. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Fast delivery and great customer service
The delivery was fast. The personalized Thank You card shows great customer service from TSB. Good job!
29 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Ivan, thank you so much for taking the time to leave us this lovely review! 😊 We're so happy that you've had a wonderful shopping experience with us. We really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Excellent experience
Enjoyed the experience of the surprise personalised box. Not all of the items were to my taste but there were a few that I really loved instantly. When I wanted to try a different size, the alternative was quickly shipped over at no extra cost. This concept of trying out the items from home is really innovative, and is a lot more comfortable and enjoyable than shopping normally. The whole process was smooth and easy — thank you to Sarah for picking out the items and handling the entire process!
21 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Yihang, thank you so much for taking the time to leave this lovely review! 🥰 We are very happy to know that you enjoyed the entire process of having a personalised box curated for you and that it was a wonderful shopping experience with Sarah. We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
Unique shopping experience from home
Had been meaning to get some shirts for work as haven’t been doing it for about 1 year plus. Due to the pandemic and honestly too lazy to shop I did not bother to. However the text I got from Sarah on wanting to try this service whereby she would choose something for me to wear and sent to my home for me to try out was a unique experience. Once I’ve gotten the package, it was all love a first wear! So I decided to purchase the entire collection sent to me. Very happy with the service and uniqueness of bringing your business to your consumer homes!
17 May 2021
Unprompted review
Reply from The Shirt Bar
Dear Matthew, thank you so much for taking the time to leave this lovely review! We're very happy to hear that you've had a wonderful shopping experience with us and that you love the entire collection that Sarah has curated for you. 🥰 We are grateful for your support and we will continue to craft good quality and beautiful products for customers like yourself. Once again, we really appreciate you taking the time to write us a review and we look forward to serving you again. Meanwhile, take care and stay safe! 🙏
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