Very good price on my first racket - Vatic Pro Prism Flash 16. And appreciated the prompt delivery. Only criticism is the large amount of non recyclable plastic packaging.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now... See more
Company replied
I had been waiting since October for stock of Vatic's new paddles to come in from the US. Lloyd at The Pickleball Store kept me up to date and sent me an email last week to confirm stock was in. I for... See more
Company replied
The staff at the store were considerate in their response to my order! They got in touch to clarify to prevent delivery of something i didn’t need! They then fulfilled my order with a high level of ef... See more
Company replied
Company details
Written by the company
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Contact info
Unit 130, PO30 1DF, Newport, United Kingdom
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4.9
Excellent
647 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Nice website
Nice website. Product arrived well packaged and very quickly. Very pleased.
14 January 2026
Unprompted review
Reply from The Pickleball Store
Thanks so much for these kind comments, we're so pleased that you enjoyed using the website and that you were happy with the delivery times and packaging of your product. We really appreciate the support and wish you many great games ahead!
Reply from The Pickleball Store
Thank you so much for taking the time to share this kind review we really appreciate the support!
Reply from The Pickleball Store
Thanks so much for taking the time to share these comments, we're thrilled to hear that you were happy with the delivery times and your product, we wish you many great games ahead!
Relax with a safe pair of hands!
Very easy website to navigate and you get the sense that all the products on offer have been carefully selected to deliver quality and value for money.
9 January 2026
Reply from The Pickleball Store
Thank you so much for this kind review! We're so pleased to hear you found our website easy to use and felt confident in the quality of our product selection, that's exactly the experience we are aiming to provide. We truly appreciate your support!
Delivered quickly and packed well
Delivered quickly and packed well - all items arrived in good condition
31 December 2025
Reply from The Pickleball Store
Thank you so much for taking the time to share this kind review! We're delighted to hear that you were happy with the speedy delivery and packaging. We hope you enjoy your items and thanks again for choosing us!
A great padel to start with
A great paddle to start with. You feel more in control of your shots. It has a good grip. I would recommend.
31 December 2025
Reply from The Pickleball Store
Thank you so much for sharing your feedback, we're delighted that you are enjoying your paddle! Thank you for your support, we wish you many great games ahead!
Reply from The Pickleball Store
Thank you so much for taking the time to share this kind review. We're thrilled to hear that you were happy with the service you received. We really appreciate your support, thanks for choosing us!
Had what I wanted at decent price and…
Had what I wanted at decent price and arrived promptly
30 December 2025
Reply from The Pickleball Store
Thank you so much for the review, we're delighted that you were happy with the price and prompt delivery. Enjoy your items and thanks for choosing us!
Superb all round
5 January 2026
Reply from The Pickleball Store
Wow thank you for your kind words, they really mean a lot to our team!
Fabulous customer service
Fabulous customer service. Can’t wait to use my new Franklin bat. Thank you Lloyd
9 January 2026
Unprompted review
Reply from The Pickleball Store
Thank you so much for taking the time to leave this kind review, we really appreciate your support! We wish you many great games with your new Franklin paddle.
These guys were so helpful
These guys were so helpful , and helped me choose a paddle that was right for me , thank you so much x
5 January 2026
Reply from The Pickleball Store
Reviews like this mean the world to our small team - thank you! We're delighted that we were able to help, and we wish you many great games with your new paddle.
Reply from The Pickleball Store
Thank you so much for taking the time to share this kind review! We're delighted to hear that you were happy with the service you received, your support means a lot to our team.
Ordering was a breeze
Ordering was a breeze, and the delivery arrived in no time. Everything was securely packaged.
25 December 2025
Unprompted review
Reply from The Pickleball Store
Thank you so much for taking the time to share this great review. We're thrilled to hear that you found the ordering process easy and that you were happy with the packaging and delivery time. Your support means a lot to us, we look forward to helping you again in the future with your Pickleball needs!
Superb service!
A great selection of paddles, easy to use website and excellent customer service with speedy response - and super fast delivery. Can’t fault the service, great work Lloyd and co! 👏🏻
23 December 2025
Unprompted review
Reply from The Pickleball Store
Reviews like this mean a lot to our small team! We're delighted to hear you were happy with the selection, website, customer service, and speedy delivery! We really appreciate your support.
Good price on a Ronbus paddle
An excellent price on a Ronbus paddle. Arrived promptly. Thanks 🙏 Hubby has now played with it. Ronbus Quanta, larger sweet spot than previous model. Very pleased!!!
1 December 2025
Reply from The Pickleball Store
Thank you so much for taking the time to leave this feedback. We are delighted to hear that you were happy with the pricing and delivery time of your new Ronbus paddle - enjoy! We truly appreciate your support.
I am very pleased with my new Joola…
I am very pleased with my new Joola paddle. Lloyd was excellent with his communication and helpfulness throughout the purchase.
29 November 2025
Reply from The Pickleball Store
Thanks so much for taking the time to leave this great feedback. We're so pleased to hear you found the communication and advice helpful, and we're thrilled to hear you are enjoying your new Joola paddle! Thanks for the support and we wish you many great games ahead!
Reply from The Pickleball Store
Thank you so much for your kind review. We're thrilled that you love your product and were happy with the service you received. Your support means a lot to our team!
Glasses are perfect and think they are…
Glasses are perfect and think they are actually enhancing my game 👍
26 November 2025
Reply from The Pickleball Store
Thanks so much for taking the time to leave this great feedback. We're delighted that you're enjoying your purchase! Thanks for the support and we wish you many great games ahead!
Reply from The Pickleball Store
Thank you so much for the lovely review! It's great to hear that you found the ordering process easy and that you're enjoying your purchase! Your support means a lot to our team. Thanks for choosing us!
Reply from The Pickleball Store
Thank you so much for taking the time to leave this great feedback. We're thrilled that you were happy with the service you received. Your support means a lot to our team, thanks for choosing us!
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