I have used Pickleball People for lots of different items my latest purchase was the Branded Pickleball nets. Having tried many different types I ask Rob for his advice and he explained that his where... See more
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Review summary
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Reviews shaping this summary
Pickleball People have a great range of equipment and paddles at very competitive prices. Staff were very helpful. Only problem is postage to the Republic of Ireland is very expensive at £20 when co... See more
Last minute gifts for my Pickleball obsessed husband, which were extremely well received. A great range of products and exceptional customer service from Rob who went out of his way to ensure I receiv... See more
I met Rob from Pickleball people at a local competition, he kindly loaned me his personal paddle to try out and was very knowledgeable answering my questions. I ordered one and it came in super fast t... See more
Company details
Written by the company
At Pickleball People, we are dedicated to growing the sport of pickleball across the UK. Founded by three passionate friends, we aim to provide everything a player needs—whether you’re a first-timer or a seasoned pro. Our online shop offers a wide selection of paddles, balls, and accessories from the top brands in the sport, and we pride ourselves on delivering excellent customer service. To ensure you find the perfect paddle, we even offer a "try before you buy" option. Beyond equipment, we’re deeply involved in the pickleball community, running clubs and coaching sessions to help players of all levels develop their skills and enjoy the game. We regularly bring pickleball to life at festivals, clubs, and tournaments through our pop-up shops, helping more people experience the fun and fitness benefits of the sport. Whether you need advice on setting up your own club or choosing the right gear, we’re here to help. Join us in spreading the love for pickleball!
Contact info
United Kingdom
- info@pickleballpeople.co.uk
- pickleballpeople.co.uk
4.8
Excellent
107 reviews
Hasn’t replied to negative reviews
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Good advice and quick service.
Had a quick reply to my questions about a possible new padel. Ordered and the padel came quickly. The box was slightly bashed in transit but not where the padel face was so no issues there but maybe could have been protected a bit more. Happy with my new padel. Enhanced Duo.
25 March 2026
Just easy to deal with quick service…
Just easy to deal with quick service and delivery. What’s not to like.
28 March 2026
Prompt response.
28 March 2026
Really efficient and helpful service
Very responsive to queries and quick to provide a helpful solution (Rob). Quick, efficient service. Highly recommend this store.
19 March 2026
Had the paddle I wanted in stock and…
Had the paddle I wanted in stock and prompt delivery
4 March 2026
Overall really good experience
Overall really good experience. Small issue of item being delivery to a different address, eventually we realised they had put the wrong address on the parcel but sent out a replacement swiftly. Will definitely use them again.
23 February 2026
Ordered 2 Pickleball paddles
Ordered 2 Pickleball paddles from Pickleball people, and both time super fast shipping and great customer service. Won’t hesitate ordering again from them.
22 January 2026
Great service from a very knowledgeable…
Great service from a very knowledgeable team.
21 February 2026
I was looking for a particular…
I was looking for a particular pickleball paddle and found it here. Good price with really quick service. Thank you and I’ll definitely use this company again
26 January 2026
All in all an excellent customer focused company.
Pickleball People seem to go that extra mile in order to ensure you are happy with your purchase. Having recently bought a new paddle from them it arrived the next working day, well wrapped and as per the description on the website.
I also enquired a couple of days after buying my paddle about a specific net - which was showing as 'currently out of stock' - after a brief email to them they came straight back with an expected due date. Fab service from a UK based Pickleball Company!!
1 February 2026
Unprompted review
Excellent customer service
Excellent customer service, fantastic customer engagement and updates on product availability. Highly professional staff.
28 January 2026
Reasonably priced product and prompt…
Reasonably priced product and prompt receipt of the order, thank you.
19 January 2026
New Paddle arrived promptly and good…
New Paddle arrived promptly and good customer service.
26 January 2026
Very quick and efficient service
24 January 2026
Excellent communication about my…
Excellent communication about my purchase. Responded quickly to a query I had and product arrived perfectly and well packaged.
Would definitely use again.
21 January 2026
Excellent communication and service
Item dispatched very quickly. Unfortunately there was a bit of a delay (caused by Royal Mail) but Pickleball People were very responsive and helpful in dealing with the issue. Excellent communication and service.
1 January 2026
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