Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... See more
Company replied
Location
Switch locationUO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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See what reviewers are saying
“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... See more
Company replied
Tomi from the Perfume shop was extremely helpful, patient and very nice. She really assisted us and made our shopping very easy and nice. I will definitely come back to perfume shop and Bluewater be... See more
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Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, United Kingdom
4.9
Excellent
281 reviews
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helpful and friendly
Elizabeth at Bluewater was so helpful, friendly and gave great advice!
6 March 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from Barbara
Fantastic customer service from Barbara. Very helpful and knowledgeable.
4 March 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara was so helpful and professional
Barbara was so helpful and professional
3 March 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kelly was fantastic and sold me my…
Kelly was fantastic and sold me my perfume for my wedding. She was brilliant and nothing was too small. She had us try a variety of fragrances and was very knowledgeable
1 March 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Instantly helpful
Siobhan was there to help me straight away and found what I was looking for. Very friendly too
27 February 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Charlotte was really helpful in getting what I needed
Charlotte was really helpful in helping me pick which fragrance was best for me, genuinely really good customer service.
27 February 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hello,all it was perfect.Barbara helps…
Hello,all it was perfect.Barbara helps me with the perfumes .She rapped my perfurmes,and she gave me some advices.Thank you ,Barbara.
5 February 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from Mia
Excellent customer service from Mia. Very convincing and very professional. An asset to your company.
31 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service!
Siobhan was brilliant helped me pick out exactly what I needed for a friends birthday, also offered gift wrapping which was amazing and saved me so much time! She was very helpful. A credit to your store!
30 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth served us really well amazing…
Elizabeth served us really well amazing experience at bluewater mall
28 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service absolutely amazing,the…
Customer service absolutely amazing,the person who helped us her name is Ruby is amazing was very very helpful,nice and friendly.Bluewater shopping centre.Thank you so much
27 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The friendliest Fragrance Expert in Town !
My husband and I had a wonderful experience at Perfume Shop in Bluewater shopping centre, thanks to Barbara! She went above and beyond to help us select the perfect perfume for our son’s birthday. She was incredibly helpful, chatty, and had a lovely smile that made the whole process enjoyable. She even took the extra time to wrap the gift beautifully, making it feel truly special. We really appreciated her positive energy and highly recommend her for anyone looking for the right scent!
13 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
We're happy to hear about the wonderful experience you and your husband had at our shop! We appreciate you taking the time to share your positive feedback regarding the assistance you received in finding the perfect birthday gift.
Kind regards,
Jasmyn
The Perfume Shop
Lovely experience with Bluewater brunch…
Lovely experience with Bluewater brunch and lady Barbara . She was very helpful and sweet . She gave us the best offer and packed our birthday present nicely. I’ll definitely return to get something for myself !
5 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
Amazing staff. Always friendly! Especially Barbara who always serves us 😀
13 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I attended perfume shop at Bluewater…
I attended perfume shop at Bluewater and Elizabeth was very helpful and showed me some new perfumes and helped me make a phenomenal choice depending on my skin type.
13 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara at Parfüme shop in Blue water…
Barbara at Parfüme shop in Blue water with Kelly went above and beyond to helping me out sort out my girl friend birthday present 😅THANK YIU LADIES 💜💜
12 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara at bluewater was very helpful…
Barbara at bluewater was very helpful today helping us pick gifts for our teenagers birthdays. The gift wrapping was amazing 🤩
8 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop
Lovely experience!
Super lovely shop with really helpful staff who go above and beyond to make you feel welcome and help you find the right product.
I went in today to get a birthday gift, and Hameedah showed an array of options. Once I found my gift, she gift wrapped for me, and it’s that touch which will make this present even more thoughtful. Hameedah was super friendly and professional, and I had a nice conversation with her and Princess, another associate, whilst I was at the till. They’re both really lovely and a credit to the team!
4 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
I always satisfied with the perfume…👍🏾👍🏾👍🏾👍🏾
I always satisfied with the perfume shop and always found what am I looking for. Will recommend it.
29 May 2025
Reply from The Perfume Shop - Bluewater 59
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Lovely experience
Lovely experience! Barbara in the perfume shop was incredibly helpful and patient, and she guided me to the perfect birthday gift. Excellent customer service!
2 January 2026
Unprompted review
Reply from The Perfume Shop - Bluewater 59
Hi,
Thanks for your feedback. your lovely words mean a lot to us. Thank you.
The Perfume Shop
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