I recently bought lovely garden furniture from Orchard Garden Center we had a very positive experience with a member of the sales staff Today Sean & Elvis delivered & assembled our furniture they... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Today, visiting Orchard means a great day out. This shopping heaven for homes and gardens! Packed to the rafters with the finest furniture and top quality accessories from all over the world, as well as a truly stunning selection of plants.
Dublin Road, Celbridge, Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered promptly. Fully assembled. No packaging to dispose. Very happy.

Reply from The Orchard
Fantastic staff in store, Denise and Ciara were both fantastic to deal with. Great
Communication and so helpful. The delivery men were brilliant, they helped me unbox the order and took the cardboard away etc. the orchard itself is a gorgeous shop and cafe. Worth the little drive from Dublin to check it out.

Reply from The Orchard
They set a time frame and turned up promptly. Not delivered but assembled and took all the cardboard with them. They worked quickly and efficiently. The men were friendly and helpful.
Great quality from Orchard, as is the norm!

Reply from The Orchard
A great professional service. Every one of the team was so helpful. Ciara who took my order, Louise who rang me to confirm delivery, Sean and his mate who delivered and assembled my garden dining set. Wish all companies were as good as this.

Reply from The Orchard
Excellent service from start to finish. Very professional.

Reply from The Orchard
Sean and the team delivered and assembled our gazebo and patio furniture. Very professional work from the lads and delighted with our garden upgrade!

Reply from The Orchard
The Orchard staff was very knowledgeable, spent time with us trying to help to choose the right goods. The delivery of all bought items was organized perfectly, and delivery people were helpful and accommodating.

Reply from The Orchard
Staff at location and delivery people were above and beyond nice helpful and professional.

Reply from The Orchard
Very helpful staff in the interiors department got the table we wanted which was in stock and delivered within a week. It looks fantastic and the delivery guys were on time and took away all packaging. Great experience.

Reply from The Orchard
There are no words for Angela who is Head chef in the cafe with whom we got to meet yesterday. My Mum who is Gluten and Dairy free finds it really hard to find food that she can enjoy where both are omitted. Angela came out and spoke with my mum and made her an amazing lunch. We will definitely be back.

Reply from The Orchard
Brilliant experience, Sean delivered my egg chair, himself and his coworker, assembled it, put it where I needed it, so I just had to come home, and sit in it and enjoy!! Thank you. It's great!!!

Reply from The Orchard
From the staff in the showroom to the home delivery we found the Orchard team provided a higher quality service. In the store the ladies were able to answer all of our questions and make clear plans for the delivery of our purchase. The delivery truck arrived at the appointed time and despite the awkward access to the garden at our house and the torrential rain that was falling Sean and his colleague assembled our garden furniture without any issues and took great care in doing so. Nothing was a problem for them- true professionals.
We will certainly go back to 'The Orchard' for further purchases and recommend them highly to our friends.

Reply from The Orchard
Went for a family breakfast on Saturday, there was 6 of us. I went to till to order, the was order was read back to me and 1 item was missing, which the lady (who I think was a manager) added.
When our order arrived there was only food for 4 of us and two breakfasts were missing. The young girl who brought the food came back to the table to say that the 2 breakfast were not ordered, even though the lady at the till had called them back to me. I went back to till and reordered, while there I spoke with the lady who originally took my ordered to explain that I was disappointed as now 4 had finished their food while 2 hadn’t even gotten theirs.
We were left waiting for 25 mins before the 2 breakfasts arrived, which really was unsatisfactory.
I was also a little disappointed that nobody came to the table to apologies to the others for the error and delay.
I have eaten here a lot and normally very happy, but have to say I would be very slow to return.

Reply from The Orchard
We had such a lovely experience with Aoife from the pet section in the orchard.Aoife was a wealth of knowledge. She gave us so much of her time and a lovely friendly manner. Would highly recommend a visit.

Reply from The Orchard
There was a lot of confusion around our order.
Some arrived and it turned out other items weren’t taken for ant the till although the order was rad back and confirmed. It took a further 25 minutes to arrive.
When it did arrive it was far too salty. My tongue was tingling with the amount of salt.
Out family breakfast was a big disappointment

Reply from The Orchard
They called previously & arranged a suitable time for delivery, & also advised on text to be sent so i knew it was coming from them,
Instore staff as always were extreamly helpfull,
Delivery guy,s called to say that they were on rhe way, & were most pleasent & helpfull,
Take a bow Orchard,

Reply from The Orchard
Helpful support when choosing patio furniture. Delivery was only a few days later, very timely, seamless service with lovely set-up left for me to enjoy.

Reply from The Orchard
Fantastic customer service from start to finish. Ciara was wonderful in store - super efficient follow up. Delivery was fantastic - great communication and tidy install.

Reply from The Orchard
Delighted with our garden furniture from The Orchard which was delivered today 24/07/25. We got our delivery at the time expected and it was assembled with great care and attention. We were also shown how to use the cantilever parasol. Also they took away all the packaging which was very helpful.

Reply from The Orchard
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.