Themobilityshop Reviews 

997
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers often share that the online platform is extremely easy to use, allowing them to quickly find the exact mobility aids they require. Consumers consistently praise the exceptionally fast shipping service, noting that packages frequently arrive right on time and in pristine condition. Buyers are also deeply impressed by the robust quality and fair pricing of the items purchased. However, some customers also noted minor product limitations, mentioning that certain devices felt slightly heavier than expected or were built primarily for temporary use rather than sustained long-term daily support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Product

People report positive experiences with product, highlighting the excellent quality, reasonable prices, and... See more

Service

Consumers find service to be exceptionally positive, praising the very prompt and speedy delivery of their... See more

Quality

Reviewers highlight high satisfaction with the quality, noting that the products are well made, sturdy, and... See more

Order

Users describe positive interactions with order, highlighting the website as very easy to navigate. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although my purchase item was very small, I had no trouble at all buying it online. It was delivered a day or two later which for me was excellent. I can certainly recommend The Mobility Shop and will... See more

Rated 5 out of 5 stars

You had the right product and you were able to deliver it within 24 hours. This was just before Christmas and I really needed it for an elderly relative that was staying with me. I really appreciated... See more

Rated 5 out of 5 stars

First class service from a first class Irish company. Next day delivery and very competitive prices. Very easy website to navigate and very secure payment, also customer support excellent. My 98 year... See more

Rated 5 out of 5 stars

The quality of the rollator is excellent and exactly what we wanted. My mother in law says there’s no comparison between it and the walking stick she was using. The only thing was that it came in part... See more


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Medical Equipment Supplier
  4. Wheelchair Store

Information provided by various external sources

Ireland's widest selection of Mobility Products, next working day delivery available. Why pay more? We've solutions for problems you didn't know could be soled. Order online now.


Contact info

4.9

Excellent

TrustScore 5 out of 5

997 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(997)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressive

I was impressed by your communication telling me exactly when you would deliver my scooter and arriving on time Also I was very grateful that the driver was so helpful bringing the scooter in and taking away my old one. I would recommend your services to anyone who asks Thank you so much I was lost without a scooter and was grateful to receive one so promptly after ordering

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Sturdy and safe.

A good sturdy product at a great price. Easy to assemble and easy to use. A bit heavier than expected because of the solid quality. A shopping bag under the seat. Folds up for travel. I would have appreciated more threading on the wheels for outdoor walking.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Really easy site to use …

Really easy site to use placed my order paid and then order was confirmed and within 4 days my order was delivered the courier they use was so polite ,helpful and cheerful nothing was to much trouble for the couriers employee he bought it down the driveway and straight into the house for us and we are so pleased with our order it is in perfect working order (a mobility scooter) we would highly recommend them

8 September 2025
Unprompted review
Rated 5 out of 5 stars

We ordered a back support

We received our order well packed and within reasonable time.
The item is very much to our liking, it’s sturdy and has te quality we expected. We would recommend the mobility shop!

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service from.start to…

Great customer service from.start to finish, rushed and order though for me. Changed it from delivery to collection at the last minute no issues, very responsive to email.
Deposit returned in short time. Product immaculate.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Stepped in to help

I had a problem with the courier mis-reading the address and Aisling went over and above the call of duty to ensure I got my delivery ASAP

22 August 2025
Unprompted review

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