The Medicare Family Reviews 

Alicia Williams contacted me and answered and asked all the questions I had and was completely professional, courteous and very knowledgeable. I will definitely recommend this company because of her.
Thank you.

My contact for the Medicare Family Julia O’Connor was very helpful and understanding getting me started with what I needed in these confusing times . I highly recommend her services .

Janet Keith helped us more than can be expressed. Knowledgeable, polite, friendly and very understanding of all our needs. It was a pleasure dealing with her and look forward to working with her in the near future and beyond.

Luz Clarita Trevino with The Medicare Family is amazing. I recently contacted the company for help navigating Medicare and all of its parts. Luz was very helpful and easy to understand. She made the process easy and stress free. I appreciate everything she did.

I would like to express my appreciation for Peggy Willem for her guidance, information, and knowledge in assisting me with choosing the right Medicare plan for me. She was extremely helpful, friendly, and professional. Thank you again Peggy for all of your help. It was a joy to work with you!

Very knowledgeable and great customer service’

Janet Kieth was wonderful helping me with my medigap plan from start to end. She made it very easy to understand and answer all my questions. She gets a A+ from me. Thank You so much Janet Keith!!! 😊

Casey from The Medicare Family answered all my questions and gave me details I had not thought of. Review of plans and sign-up was quick and efficient. Highly recommend The Medicare Family.

Maddy Crispino actually gets a 10-star review. She was on time with her call, very knowledgeable and the process was faster than I thought when going over all the questions. I received automatic approval on changing from 1 plan G to another. She also possesses a great sense of humor and I love that!! Great customer service. I look forward to talking with her next year!!

Extremely helpful in signing up and explaining options.

Maddie Crispino helped me with a focused, detailed and to-the-point advice. She crystallized so much (all) useful information – that too in aesthetically pleasing manner! Her cautionary notes when needed showed how thoughtful, considerate and caring she is. She was generous with her time and knowledge. I wish her more success.

They are just insurance agents. I wasn't queries as to what I needed. I was just selected the cheapest plan by what their computer said and I was signed up. After doing my own research (which I thought they would help me do, but did not) I found a slightly more expensive plan that gave me a more options (ie silver sneakers, family discounts) So after all was said and done. The more expensive plan was less expensive because 2 in our house hold were using it which gave us a 8% discount. I did not feel they knew who I was, nor did they care, they just wanted to sign me up and collect their commission.

Maddie from The Medicare Family has been going ahead and getting comparison of plans for me to look at and review the differences in each one. She also took my doctors names that I was using and did a search through the available plans to see who was covered and who wasn't.
Overall, I would give her a A++ rating for the work she has done to make sure I was making the best choice for me. She answered every email, every text, and every phone call promptly and with every thing I needed. Great job!!

All my questions were answered promptly and Janel even asked some I hadn't even thought of. I got exactly what I requested and I'm so glad I made the call. Thanks again Medicare Family for treating me like family.

Jon was professional, easy to work with and informative. He answered all of my questions as I am new to Medicare. He walked me through the decisions I needed to make comparing supplement plans, etc. I would definitely recommend The Medicare Family. I have followed medicare mama on IG for the past year or so and the information shared is excellent.

Mike Locke from Medicare Family helped me to purchase Hospital Indemnity and Cancer Insurance. He helped me with my questions about each type of insurance. Within minutes he helped me purchase both of them, it was fast and easy. I will definitely do business with him and Medicare Family in the future.

Alicia was able to answer all of my questions and even though it turned out that I’m not going to be working with her quite yet she still took the time to explain the details and as to when I should contact them again when ready to actually sign up

Jon Wake is an outstanding insurance agent who truly goes above and beyond. He helped us navigate a very challenging situation—obtaining a Medigap policy for my husband, who is under 65 and on Medicare due to disability. Jon was incredibly knowledgeable, patient, and persistent, and he took the time to explain every option clearly. What felt overwhelming at first became manageable thanks to his expertise and dedication. He genuinely cared about finding the right coverage for our specific needs, not just making a sale. I highly recommend Jon Wake to anyone looking for a trustworthy, compassionate, and highly skilled insurance professional.

Both Janel and Maddy did a great job learning about my needs and recommending the best plan for me. They took the time to explain the details and differences which made my choice super easy. I highly recommend the Medicare Family for great guidance!

Aaron helped me find the right plan and got me all signed up he is very friendly .