I had such a lovely helpful lady on the phone, that couldn’t have done more to assist me with my issue. Which we got resolved immediately. I’m very grateful and appreciative
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I had such a lovely helpful lady on the phone, that couldn’t have done more to assist me with my issue. Which we got resolved immediately. I’m very grateful and appreciative
Company replied
I was very impressed with the help I got over the phone by your staff, named Gloria. However not so happy with your website. Wasted a lot of time navigating through all the offers you have with no r... See more
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The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... See more
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I am delighted to be able to say that on contacting the RKC Registrations department this morning and speaking to Gary I have to Congratulate them on answering within 30 seconds. Gary sorted my proble... See more
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Exceptional service Gloria was so helpful would highly recommend the kennel club.

Reply from The Kennel Club
What a wonderful helpful lady Eleanor was, nothing was too much trouble and she went out of her way to assist me this morning. Eleanor definitely needs a pat on the back for her customer service. Bless her she obviously had a bad cold and still soldiered on.
Thankyou so much for making a very stressful time for me easier.

Reply from The Kennel Club
Loren helped me through the awful website pages regarding setting up a sales ad.

Reply from The Kennel Club
Gloria was super helpful and really genuine in her desire to resolve the issue I was facing. An absolute delight to talk to - I wish all helplines had such positive people taking our calls!

Reply from The Kennel Club
Why take people's money for a service, then do nothing , don't even respond to complaints. Spam people all the time to take out insurance and send out two packs , what a waist of paper.
If I could give a 0 I would.
Scam comes to mind.

Reply from The Kennel Club
Marie was very helpful with my enquiries today. Knowledgeable and patient. Thank you.

Reply from The Kennel Club
Loren was extremely helpful checked my pending application whilst speaking with her and got it all sorted I only called as puppies due to leave in 2 days
My call was answered promptly
I have to say the service overall I have received of late from the kennel club has been extremely good

Reply from The Kennel Club
Natalie was super helpful sorted my registration out for me without having to go back and forward with emails.

Reply from The Kennel Club
We have recently purchased a KC registered puppy - and of course the breeder had to transfer ownership into our name . We rang the KC for a 5 generation certificate - Gloria talked the process thoroughly to us - and was absolutely superb . The amount of information the KC hold is frankly amusing

Reply from The Kennel Club
Very Helpful and helped me get the puppy pack downloaded

Reply from The Kennel Club
Pleasant and helpful guidance navigating website and resolving my enquiry.

Reply from The Kennel Club
Marie was extremely helpful, thank you!

Reply from The Kennel Club
Liv was super helpful and knowledgeable, I had several queries that were sorted out within the same call, super happy thank you 😊

Reply from The Kennel Club
can do helpful attitude, massive improvement over the last few years, night and day.

Reply from The Kennel Club
Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

Reply from The Kennel Club
I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

Reply from The Kennel Club
Gloria was most helpful I felt she want out if her way this morning

Reply from The Kennel Club
Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

Reply from The Kennel Club
Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

Reply from The Kennel Club
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