I had such a lovely helpful lady on the phone, that couldn’t have done more to assist me with my issue. Which we got resolved immediately. I’m very grateful and appreciative
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The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... See more
Company replied
I am delighted to be able to say that on contacting the RKC Registrations department this morning and speaking to Gary I have to Congratulate them on answering within 30 seconds. Gary sorted my proble... See more
I was very impressed with the help I got over the phone by your staff, named Gloria. However not so happy with your website. Wasted a lot of time navigating through all the offers you have with no r... See more
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She was so helpful
She was so helpful! I couldn't have done it without her so much appreciated 👍🏻
Always helpful and always impeccable…
Always helpful and always impeccable service thank you Liv for all your help.
The Royal Kennel Club staff are always…
The Royal Kennel Club staff are always helpful and our experience is they always go the extra mile in helping out no matter what the problem or enquiry is.
I had the pleasure of speaking with…
I had the pleasure of speaking with Gloria today , she has made my experience with kennel club a pleasure, amazing knowledge and so kind best customer service in a long time
Just become a breeder had to contact…
Just become a breeder had to contact The Kennel Club a good few times with questions and the staff l have spoke to have been excellent, upstanding and excellent customer service in my case very patience Thank you Gloria and Loran
I had such a lovely helpful lady on the…
I had such a lovely helpful lady on the phone, that couldn’t have done more to assist me with my issue. Which we got resolved immediately. I’m very grateful and appreciative
I was very impressed with the help I…
I was very impressed with the help I got over the phone by your staff, named Gloria.
However not so happy with your website. Wasted a lot of time navigating through all the offers you have with no results for me.
So thank you very much for giving me the ability to speak to a very patient and helpful staff 😀
Excellent, prompt service.
I am delighted to be able to say that on contacting the RKC Registrations department this morning and speaking to Gary I have to Congratulate them on answering within 30 seconds. Gary sorted my problem and I just hope the Royal Mail are as efficient in sending out my duplicate certificate. Well done and many thanks. .
Liv stayed on the phone whilst we…
Liv stayed on the phone whilst we registered the litter as the website was causing problems. She explained everything clearly and couldn’t have been more helpful. She was so kind and knowledgeable
Gloria made it for me
Gloria made it for me . Excellent staff member, pleasant, efficient and got it done .
Very helpful and efficient
Very helpful and efficient.
Sorted my registration problem straight away.
Always fantastic service
Always fantastic service. Very nice people and very fast to deal with my queries.
Gemma was super helpful and stayed on…
Gemma was super helpful and stayed on the phone until problems were resolved

Reply from The Kennel Club
Ella was really helpful and sorted out…
Ella was really helpful and sorted out our registrations. She listened to what the issues were, then sorted it out promptly and capably. A great service - many thanks!

Reply from The Kennel Club
Marie was very helpful
Marie was very helpful, knowledgeable and pleasant and friendly with my query today.
She deserves 5 stars. Please thank her for me.
Sue Rore

Reply from The Kennel Club
Kennel Club
Kennel Club. I thought it meant something. It just means you pay more for puppies as they are KC registered with no regard for health tests . Just box tickers.

Reply from The Kennel Club
Ellie is so patient
Ellie is so patient, understanding and attentive. I really appreciated her “hand-holding” through all the website forms.

Reply from The Kennel Club
The assistant was amazingly helpful
The assistant could not have been more helpful. She resolved the problems I was having and guided me through registering my puppies.

Reply from The Kennel Club
Ella was extremely polite
Ella was extremely polite , helpful and efficient .

Reply from The Kennel Club
Abysmal service
Abysmal service
Millions spent on new computer system
Not fit for purpose
Happy to take you money
Not happy to provide the simple service of registering pups
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