Just ordered 2 cigars And a cigar cutter both came next day with tracked 24, and they package it in bubble wrap to protect them from damage. Very happy with my purchase will be ordering again from her... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Quick delivery and well packaged . They are great on cigars but not had good experience with a lighter had to take to a local shop for repair 10 days after purchase
Company replied
It was easy to order from a great selection of cigars. The order arrived faster than expected and in perfect condition. Looking forward to a good smoke. Its my thirst time and I will order again
Company replied
Packaging was great’ delivered on time good first order very happy for the outcome
Company replied
Company details
- Cigar Shop
- also in
- Tobacco Shop
Written by the company
We are an online tobacconist shop stocking a large range of cigars and accessories. We sell New World Cigars from Nicaragua, Honduras, Dominican R., Mexico, and Cuban cigars, as well. The best prices for UK cigars you will find on our London cigar shop!
Contact info
Ithaca House, 27 Romford Road, E15 4LJ, London, United Kingdom
- 07827 133 622
- Contact@thehouseofcigars.co.uk
- thehouseofcigars.co.uk
4.7
Excellent
133 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Reply from The House of Cigars
Thank you very much for your feedback. It truly means a lot to us! If you have any suggestions or ideas on how we can improve your experience, we’d love to hear them.
Easy to order and fast delivery
Easy to order and fast delivery! Glad I’ve found this website!
23 April 2025
Reply from The House of Cigars
Thank you very much for your feedback. It truly means a lot to us! If you have any suggestions or ideas on how we can improve your experience, we’d love to hear them.
Excellent service as usual.
Always keenly priced. Cigars arrived promptly, well packaged and undamaged.
15 April 2025
Reply from The House of Cigars
Thank you very much for your feedback. It truly means a lot to us! If you have any suggestions or ideas on how we can improve your experience, we’d love to hear them.
Cigars arrived in good condition and…
Cigars arrived in good condition and fairly promptly posted.
25 March 2025
Reply from The House of Cigars
Thank you for your feedback! We really appreciate you taking the time to share your thoughts. If you have any suggestions, please share them with us!
Top quality cigars
Top quality cigars, good prices and fast efficient service. Buy with confidence.
21 March 2025
Reply from The House of Cigars
Thank you indeed for your feedback. If you have any suggestions, please let us know!
Excellence.
Great experience, very easy and safe to buy. Very fast and well packaged delivery.
10 March 2025
Reply from The House of Cigars
Thank you, Nilo! Your feedback means a lot to us. Please let us know if you have any suggestions!
Experts with quick postage and delivery
Messaged them before my order and got fantastic advice. Was dispatched quickly and arrived swiftly too
26 February 2025
Reply from The House of Cigars
Thank you for your feedback! It means a lot to us. If you need more help or have any other question, please get back to us!
Great cigars at fair prices and very…
Great cigars at fair prices and very good customer service.gave vern purchasing cigars from the company for a while and always enjoyed the experience , and will continue to do so .
14 February 2025
Reply from The House of Cigars
Thank you indeed, Nelson! Your feedback means a lot to us!
Incredible customer service
Very fast order processing and shipping, arrived the next day. Second purchase was delivered by hand locally to arrive in time for Christmas. Absolutely outstanding customer service. They've made a lifelong customer out of me.
23 December 2024
Unprompted review
Reply from The House of Cigars
Thank you, Philip! Your feedback means a lot to us. We welcome any suggestions you may have!
Arrived promptly without damage…
Arrived promptly without damage accurate to description and high quality, thoroughly enjoyed, was my first davidoff so only the single order, will be purchasing more.
10 December 2024
Reply from The House of Cigars
Thank you Antony for your feedback! It means a lot to us. If you have any suggestions, please let us know!
Helpful good service and delivery
11 December 2024
Reply from The House of Cigars
Thank you Steve for your positive feedback. It means a lot to us. Any suggestions that you might have, are welcomed!
Five Star Service
Easy to order, great prices and quick delivery. What more could you ask for.
18 November 2024
Reply from The House of Cigars
Thank you indeed for your feedback. It means a lot to us. Any suggestions that you might have are welcome.
great value for money
16 November 2024
Reply from The House of Cigars
Thank you, Paul. Your feedback is important to us. If you have any suggestions please, let us know!
Reply from The House of Cigars
Thank you, Ciprian. Your feedback means a lot to us. If you have any suggestions, please let us know!
Reply from The House of Cigars
Thank you Laine for your feedback. It means a lot to us and if you have any suggestions, you are welcome!
Reply from The House of Cigars
Thank you, Marios. Your feedback means a lot to us. Any suggestions that you might have are welcome.
Reply from The House of Cigars
Thank you for your feedback, David. It means a lot to us. If you have any suggestions, please let us know.
Great service and prices
Great service and prices, fast delivery and packaging was very well done
19 September 2024
Reply from The House of Cigars
Thank you, Lee. We appreciate your feedback a lot. If you have any suggestions, please let us know.
Reply from The House of Cigars
Thank you, David. We appreciate your feedback a lot. Any suggestions are welcome.
Personally greeted me and took me to…
Personally greeted me and took me to where his showroom was. Very kind and talkative obviously passionate about his business even managed to upsell me to buy two more cigars than planned definitely recommend. Cigars were of good quality also.
4 September 2024
Reply from The House of Cigars
Thank you, Claire. We appreciate your feedback a lot.
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