I love the quality of the blanket! Justine was a great help because the King size blanket was too small for our regular size King bed. She helped me to replace it with the XL King blanket. I reco... See more
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Lovely products
Lovely products...delivery takes a while but well worth the wait
I ordered 2 of these muslin blankets…
I ordered 2 of these muslin blankets for the hot weather and they are great. They wash well and keep you lovely and cool at night. Have just ordered 2 more on a get one free offer in a bigger size. Unless you really pull them out as they dry, they are on the small side. I originally ordered the 150 x 200 size thinking that they would fit my kingsize 5' bed but the only go about halfway across. My only complaint is that although it says it ships within 3 days, mine took nearly 3 weeks to arrive
I don't care for being pressured into…
I don't care for being pressured into buying more items. Also I don't like the way the website almost tricks.You into making another purchase.
It was simple to order and they didn't…
It was simple to order and they didn't flash a bunch of offers in my face after checkout.
Seamless Transaction (See what I did there?)
Good communication & follow through. It was reassuring to receive order status updates. Blankets were packaged well. Delivery was on schedule. Products were exactly as described. I’m a happy camper!
Straight forward presentation
Straight forward presentation. Would have preferred to see the cart before going to checkout. Otherwise, initial impression favourable. The product & the quality & the smooth delivery are still pending.
The full cart screen would not show
The full cart screen would not show. I had to retry 4 times and each time it tried to add more items!!! Finally got it to work.
Really Disappointed
An all around really disappointing experience. I ordered 2 queen blankets. Shipping seemed rather expensive. They arrived, and instead of being 60 x 80, they were 56" x 69". They were also VERY thin. (look close at their picture online, they are folding back 2 layers in the picture). I requested a return because I couldn't use anything that small. They stated that they should stretch out with use (seems odd to me, but maybe)- but since they have a 30 day return window, I didn't want to risk it. So yeah, I was allowed to return them- but I had to pay the shipping to Germany from the USA. Beware- this is the only return address that they offer. I wasn't offered any concessions even though I did not get a product in the size that I paid for. The customer service is nice and pleasant enough- but left me feeling cheated anyway. I wish I'd never ordered them.

Reply from The Fleece Company
Had a little difficulty with the
Had a little difficulty with the
website
I ordered two Queen sized blankets and…
I ordered two Queen sized blankets and I got two barely twin-sized blankets.

Reply from The Fleece Company
Hidden & unexplained Charges…
When ordering and you give me a "free" gift, you should show that upfront price first, then should give customers choice about that $4.95 charge for pkg care. That's an additional $ cost I might not want, so it should be optional and described as to what it includes. I find it deceptive that you only put it at end when I ordered an additional blanket at a reduced rate. Skip the gimmicks and be more upfront or you'll lose customers regardless of products. Michele Del Gaizo, Carver MA-USA
Easy to place my order
Easy to place my order. Clear and easy to navigate graphics
I do not like being required to…
I do not like being required to purchase the delivery insurance. Delivery theft or damage in my neighborhood is no longer prevalent since the last porch pirate was shot.
Sizing is ridiculous
Sizing is ridiculous. The company is falsely advertising using the terms “Full”, “Queen”, “King”, etc. The actual dimensions are insanely small, making the product grossly overpriced and the customer beyond disappointed. This is a scam of a company and I will never purchase from them again, nor will I recommend this to anyone else.

Reply from The Fleece Company
Getting one more additional product…
Getting one more additional product free; but one get one free is a great deal.
Great range of products
Great range of products, affordable prices and hopefully quick turnaround.
Good Quality, Generous Size - King XL Muslin Blanket
Blankets are beautiful, good quality, nice and light while providing adequate warmth. Got the King XL Muslin Blanket and the size is very generous. This is my second purchase of 2 blankets.
Stuff added to cart without…
Stuff added to cart without authorization. Cosy care order protection? Baiting at checkout. Not a good look

Reply from The Fleece Company
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