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The Fleece Company Reviews 

4,516
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,109 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the blankets, noting their exceptional softness and ability to regulate body temperature, making them comfortable in various climates. Many appreciate that the products are made from natural fibers like 100% cotton, which contributes to their breathability and skin-friendly properties. People also highlight the beautiful color selection and the fact that the blankets become even softer with each wash. However, some customers also noted issues with product sizing, finding that blankets were often smaller than expected or advertised, leading to dissatisfaction. There were occasional concerns regarding delivery times, with some orders taking longer than anticipated to arrive, and a few instances of incorrect items being shipped. Additionally, a minority of people were dissatisfied with the perceived poor quality of some products, stating they did not match website descriptions or images.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing satisfaction with the softness, comfort, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the softness, breathability, and overall... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and praising... See more

Delivery service

People report ambiguous experiences with delivery service, with some reviewers praising fast delivery and... See more

Price

Clients share ambiguous opinions on price, with some reviewers expressing satisfaction, finding the price... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my third review of The Fleece Company. In the end, they did their best to satisfy me after I ordered blankets without studying the size. MAKE SURE to look at the measurements rather than th... See more

Rated 4 out of 5 stars

I RECEIVED 3 BLANKETS THAT WERE NOT THE CORRECT SIZE, AND WERE TOO SMALL TO USE. I BELIEVE THEY ARE BABY BLANKETS. SO I TEXTED THE FLEECE COMPANY AND ASKED IF I COULD RETURN THE STILL PLASTIC-WRAPPED... See more

Rated 4 out of 5 stars

I purchased the BOGO blanket. I received the white and a beige. I absolutely love them both! I just wish they were larger for the price. They are incredibly comfortable and I don’t ever want to curl u... See more

Rated 4 out of 5 stars

I love the quality of the blanket! Justine was a great help because the King size blanket was too small for our regular size King bed. She helped me to replace it with the XL King blanket. I reco... See more

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(4,516)

4,340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Added an item I didn’t order

11 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Jenni,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 1 out of 5 stars

I removed the care charge of $4.95 &…

I removed the care charge of $4.95 & you automatically added it back in on the total at checkout.

11 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Tracy,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 3 out of 5 stars

Purchase seems misleading....

Purchase seems misleading..... confusing. Already thought it was by one get one free. But did a scratch off that said a free blanket. In the end it said two blankets but ended up paying more than I thought I would, even with the buy one get one blanket. And it doesn't show an extra free blanket. Very confusing. More than I would have spent if I didn't feel misled. Since I have yet to receive the blankets, I certainly hope it's worth it.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Thinking about their clients

Thinking about their clients. Offering fair deals. Desperately need a blanket that doesn't make me sweat so much. I will let you know how pleased I am after I receive the blanket and use it.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

I might be addicted

Firstly awesome product these are my 7th and 8th blanket purchased - blankets are great quality fairly quick delivery considering I am in Australia- cannot recommend enough - great work The Fleece Company

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Cool in every way!

I like the divided payments and your blankets look wonderful! The company makes it easy to order and the wait is not long!

11 July 2026
Unprompted review

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