I had one or two problems with the items I ordered. I brought them to the attention of a customer service representative named, Theresa. She was extremely responsive and helpful, and she sorted out th... See more
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The Fleece Co Beware!
This is now the third review, I have written about the Fleece Company
.The word 'fleece' is correct...They fleece your hard earned money and procrastinate and fail to provide valid information, so one can return the terrible products ..tiny advertised as 'blankets' for a refund..A massive $98.00.One was free..What a farce!The 'blankets 'are hopelessly small ..I notice the web site describes them as BIG ! What a deceptive dishonest company.Plus, they make me itch upon handling them and resulted in me break ing out in a burning rash!They are shipped from China!
The excuse given to me as to the size..
.'Jessica replied in her words in writing..'The blankets are pre washed so there is shrinkage'Lies!Angie has contacted me now twice in response to my reviews on Trust Pilot..on this web site.I reply and I received NO answer just an automated reply..Then Jessica who I have requested many times in writing to reply with the name of the return address and phone number so I can note the customs form..I received
no reply just stupid inane questions..Could I provide the courier?I reply' by Australia Post' and request the business name and phone number as I cannot post the order back only if she provides me with the business name for returns and phone number .Again just an automated reply.No answer..
The company stonewalls and avoids and fails to answer ones queries .
All I need is the business name and phone number of the return address needed to fill out the online customs form.I did get the company address but even that is deficient..No ...province no number no ohone number or properly noted street address ect
.Two warehouse names comes up on a google search...Cirro Fulfilment and Goodcang Logistics..Goodcang has a very bad reputation as I have found out subsequently.I asked if either one of these were the return addrress..The Goodcang Logistics number when I tried to ring them is invalid..I received no reply.
So for all unwary consumers do NOT buy anything from this deceptive lying conning company..Even when you go on the web site theres a timing mechanism and betting mechanisms.....eg time is running out for the so called bargain..plus other ads and offers ..eg the free blanket. Lies lies lies! Both turned about the size of half a tablecloth ..130 x150 is hard to see on the web site now these so called 'blankets 'have increased in price.Even the relentless advertising on line..The ad states the owner bought 1000 blankets by mistake ect and now they are selling the excess blankets for a 'special price ' for a 'limited time'.I will now proceed to complaints via ACCC in Australia,the Australian government and the Germany government.I was told the company is a swisse company..I wont give up as its obvious they avoid honest communication and seek to deceive and avoid refunds..They deserve to be fined for misleading and deceptive ad vertising and ditto for deceptive and misleading business practice and conduct.I give them.ZERO stars.!Do not buy anything from the Fleece Co RUN!

Reply from The Fleece Company
Wow so many stars for these
Wow, I knew I needed these in my life after getting two for my grandchildren. So soft, snuggly and fabulous quality! As someone who values natural products especially ones that sit on my skin , these blankets are amazing. Ordering and delivery was so easy and quick. I’m really looking forward to having these on my bed!
Ease of ordering.
Do not order from this company!!!!
Do not order from this company!!!!! it is a scam. I ordered two blankets that were supposed to be for a full/queen bed. They’re big enough for a crib. It’s a complete joke. Of course there’s no response about how to get a refund or information on that on their website. Don’t fall victim like I did!

Reply from The Fleece Company
looking forward to receiving my…
looking forward to receiving my blankets thank you
I tried earlier to buy 2 fleeces and it…
I tried earlier to buy 2 fleeces and it was said I would have a free muslin blanket. I went to checkout and the blanket had been taken off. Tried several times then gave up. Otherwise would have ordered the fleeces.
Biggest waste of my money
Biggest waste of my money. Ordered and paid for a queen but received the size that would fit on a twin bed. You would better off covering yourself with a sheet then this so called blanket

Reply from The Fleece Company
Product looks great.Easy purchasing
Product looks great.Easy purchasing. Hoping I'll love it!!
Easy purchasing and a good price
Easy purchasing and a good price. Great selection of colours
100% cotton muslin is so natural and…
100% cotton muslin is so natural and beautiful!
Very pleased with fleeces
Very pleased with fleeces, and have ordered a further two. No problems with receipt of the parcel.
So easy to purchase
So easy to purchase. Looking forward to receiving the blankets for my daughter and me! What a wonderful price! Thank you! 😊
great had no issues quick easy
I’ve been looking for a blanket just…
I’ve been looking for a blanket just like this. I hope that I love it.
It was easy to order and to pick what I…
It was easy to order and to pick what I wanted.
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