Outstanding service from start to finish. Lily and Ashley were incredibly efficient, knowledgeable, and supportive throughout the entire bridging loan process. They guided me clearly and confidently... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Outstanding service from start to finish. Lily and Ashley were incredibly efficient, knowledgeable, and supportive throughout the entire bridging loan process. They guided me clearly and confidently... See more
Company replied
Contacted Tom for a bridging loan a few weeks ago and he was the first broker I spoke to who explained the process/ fees etc in such an easy simple way to understand. He found me a great interest rate... See more
Company replied
We are ever so thankful to have dealt with Matt and Heather. Matt is a extremely professional and efficient. He made the whole process easy and fast. Heather our case worker went above and beyond in h... See more
Been using Louise at the BTL broker since 2013. She’s secured many mortgages and remortgages for my portfolio and makes the process a lot more hassle free. I always cross check the market myself to se... See more
The Buy to Let Broker is the award-winning national mortgage brokerage, who are on a mission to help landlords across the UK to invest smarter and live better. Offering simplicity and longevity in the complex niche market of Buy to Let, they offer expert advice for all types of mortgage including standard buy-to-let, limited company, HMO, Multi-Unit Freehold Blocks, Development Finance, Bridging Finance, Holiday Lets and more. To ensure every client gets the most up-to-minute advice, they work closely with over 25 unique lenders every month, and over 60 lenders over the year.
Jubilee Lodge, Canning Road, Southport, PR9 7SW, Southport, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've used Buy to Let brokers twice now - and I am extremely pleased with the service provided. Angie, Fran and Chris were excellent, they are extremely responsive and made the whole mortgage process super smooth. They broke down the process and made clear what was required from me - making it really easy to understand. They reply to emails extremely quickly and are always very practical, rational and clear in their responses - and very friendly too! I've used them a couple times now, and will definitely continue to use them in the future for mortgage support. Thank you!
We received great service from this company. We are really pleased with the services received from Angie and Fran, both have been brilliant. Not only they worked hard to find the best deal available on the market, what I think makes them really stand out is the transparency and speed they have dealt with my cases. They have always immediately replied to all our queries, and throughout the process we had a clear idea about the process and the next steps. We couldn't be happier with their services, in fact we have used them for two different properties.
Great big thanks to Duncan he is amazing!! Always deals with things very quickly! Can not complain at all!
Awful experience!!! Worst of our life!!!
I contacted them last 14th of July for 2 mortgage applications, and only yesterday we received the final decision.
However, they were super fast to send me the INVOICE for the first mortgage application. For anything else, no chance to get an update.
Every time, they ask you for some new documents in the end of the week, telling you that you should get the answer the following week, but then, the following week they ask for new documents so you will have to wait another week. We've been doing this for 1 month, then they told me that my scenario wasn't OK for the lender (after I told them my scenario since the beginning). Living in a hotel because you don't have an answer is awful. Waiting for an answer is frustrating.
Just a waste of time!!!
Most probably we will lose the house and we have to rent a new property for 6 months!!! (our current is by law under renting )
Try to avoid it!!!
I would definitely NOT recommend them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.