I had been looking for some nice watch straps for a little while now, and The Bridge had exactly the kind I was looking for. There was a slight issue with the original shipping, but The Bridge took fu... See more
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We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.
27 Old Gloucester St, Holborn, WC1N 3AX, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very nice product and great customer service. Worth the purchase. Highly recommended.
Delivery was a bit delayed but the way they dealt with that was excellent and very personal
Love the product
Great selection of products. I ordered 3 straps but wanted to order many more. Customer service was great and they followed up immediately on questions. Wonderful company to deal with.
I had a slight issue with the strap and the customer service department worked with me to fully rectify my concern. Can't speak highly enough about their service!
Amazing customer service.
I had to change my delivering address and they jumped in it. The reason I was so surprised is because it was an Instagram purchase.
I have bought several watch straps from Bridge which I have been super happy with. That said I have had a couple of issues with parts failing. Where they have excelled themselves is sorting the issues quickly and efficiently. The customer services team have super been responsive.
I would have no hesitation in adding more straps to my small collection.
Great strap and very stylish. Worthy of all the great compliments that I receive when wearing it.
Edited 18/10: unfortunately the product I ordered proved to be out of stock. I have been kindly refunded. Customer service response is via email so took a little longer than I would have liked to identify and remediate the issue but in the end all sorted.

Reply from The Bridge | Watch Straps
Ordered a strap but is not right for my watch, I have tried e mail to organise a return but no response. No contact numbers to call and speak to anyone. Hopefully this will prompt a response! Got a reply to say sorry but no follow up to arrange return will have to contact card company to get a refund. I have e mailed you with details for the return and refund

Reply from The Bridge | Watch Straps
AMAZING CUSTOMER SERVICE!
My strap arrived here in the US with a flaw. I contacted The Bridge and they told me to return it for a replacement band. In a week or two I received a new band that is flawless. They refunded me my shipping costs to return the strap. The best part was the IMMEDIATE and polite response via email that kept me reassured that they were taking care of me as a customer. You can trust this company. Well done Bridge!
I purchased the Henley strap. The construction is exceptionally comfortable and looks very sharp. I am waiting on my Vienna strap now!
Great product, great team/support, great price for the value.
I had a few issues with the delivery but the team went out of their way to help. I’m really pleased with the Henley Strap. Great quality and really stylish.
I will definitely order from The Bridge again
Excellent customer service and great quality watch straps- can’t ask for more!
The team at The Bridge is incredible. After a small snafu, they got back to me the same day and fixed the problem immediately. I’m very happy with the customer service, and I’ll not hesitate to order another band very soon. Thank you for showing what a great customer service really is!
I have to say the customer service was exemplary. I managed to inadvertently order the wrong colour combination. The customer service team handled the exchange seamlessly and with no fuss- great job, great strap!
I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & efficiently including my small refund for the differential. I have tried many wrist bands for my Apple Watch & these are by far the best ( better than Apples own) - good design & great quality. Also customer service was first class
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