Ordered 2 bean bags last June 2024, to date we have still not received them (yes 11 months ago), obviously they have taken our money. These were for a very autistic child in our school, their cus... See more
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Ordered sleep aid through Walmart 2 different times for same product. Never received product both times. This company must send out empty boxes to UPS, because they never get past UPS Innovations. Wal... See more
We have used Big Deal to go to a new supplier - EDF to Utility Point - our current company is unable to release us and give us a repayment of our credit until the new company has our meter rea... See more
Terrible after sales service. I requested to return item, 5 emails sent no reply.
Company details
Information provided by various external sources
Join 400,000 Big Deal members saving on their electricity, gas and broadband bills the smart way. It's quick, easy and families are saving hundreds of pounds every year.
Contact info
The Handbag Factory, 3 Loughborough Street, SE11 5RB, London, United Kingdom
- 020 3950 1166
- support@thebigdeal.com
- thebigdeal.com
Hasn’t replied to negative reviews
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No deal at all
Big Deal GA was so lax in delivering what would be a simple item, but it wasn't delivered, reported returned to sender (which they acknowledged), but the item never got here. My vision is at stake because of this and they wouldn't do anything but refund, which is of no use. I can't get that for days and still need the item.
Best advice is to CLOSE YOUR ACCOUNT WITH WALMART. Don't just "stop using it", CLOSE IT. They're not going to cut this arm off until they realize it is full of leprosy.
Do not order from them
Do not order from them. I ordered a bra that took several weeks to be delivered. Once I got it, it didn't fit. They basically said oh well. They said i could pay shipping to return it but that would cost more than the bra. What kind of business is that? A bad one!!! Please don't support them
Terrible
Terrible! Product was not what was advertised! Then,they said I had to pay to ship it back to Asia when the return address was a warehouse in Chicago! Do not buy from them! They have many ads on Facebook. Learned my lesson!
Worse e commerce website
Worse e commerce website, sale defective product and after delivery denied to return.
I ordered mi 30 watt wireless charger…
I ordered mi 30 watt wireless charger as it was not available in flipkart or amazon. It was delivered in 5 days and sent the original mi charger.
It would be fair to give minus 5 stars.
It would be fair to give minus 5 stars.
We paid for Husqvarna 3100 PSI / 2.5 GPM Gas Pressure Washer January 2020 and never received the item.
We contacted Big Deal GA and money wasn't refunded yet.
Someone using our money for very long period of time without any consequences.
Look after my bills /Big deal
Look after my bills /Big deal, I think it's a scam, been trying to contact customer services for hours and no reply, yet if you want to join up they answer straight away, and apparently they work from home, so they probably just turn their phones off, I'll be contacting my bank to cancel the standing order and staying with my original supplier. WHAT A CON
More than 3 weeks order still not received
Ordered beginning of Dec. Order still not received after 3 weeks and it is shipped from only (1) state away, so it does not have far to travel. This company should not be doing business as a merchant on the Walmart site.
Tell Umar he owes me $16 for an order…
Tell Umar he owes me $16 for an order placed in May 2020. Please nobody use this scamming thieving b-s-add
SCAM ALERT, SCAM ALERT, SCAM ALERT!!!
I ordered An Oster 1200 Blender
$66.00 With A Gift Card. July 4, 2020
NEVER Received Item Ordered. NEVER Received E-Mail With Tracking
Number. Called Their GOOGLE VOICE
SCAM # 480-666-7964. NO ANSWER!
It's October 27, 2020. Safe To Say I
Will NEVER RECEIVE ITEM Ordered!
Nor Will I Receive A Response!!!!
SCAM SCAM SCAM ALERT!!!!!!!
Thanks for the review guys
Thanks for the review guys! I was just about to order.
Total Farji do not purchase from here
Warning this company will take your…
Warning this company will take your money & will not send goods or refund you. Police are investigating
This is totally a fraud website
This is totally a fraud website, pls pls do not share anyof your credit card details and there will be no products will be order even if you place an order
I've been waiting for my order for 3…
I've been waiting for my order for 3 months. Can find no way to cancel or get a refund. I've been scammed.
Ordered sleep aid through Walmart 2…
Ordered sleep aid through Walmart 2 different times for same product. Never received product both times. This company must send out empty boxes to UPS, because they never get past UPS Innovations. Walmart is responsible for when a 3rd party seller doesn’t follow through with an order. Walmart refunded my money and canceled the orders. Why Walmart continues to block negative reviews from consumers about Big Deal GA means that they condone the 3rd party sellers dishonest business practices. Walmart continues to allow honest customers to be scammed by this company.
Goods not received
I purchased goods from BIG DEAL SHOP to the value of £49.99. Goods never arrived, kept phoning, emailing got no response. It seems this company is frauding money from people. Up to date there is no trace of my order. Tracking number provided was false. No one should ever use this company they are downright frauds. Be aware!!!
Nice shopping aap
Avoid this company at all costs
Avoid this company at all costs, check out Companies House. Business registered in March 2020 to a Bulgarian national Kamen Ivanov HADZHIYSKI, he has an impressive tract record of multiple insolvencies.
Rings of a SCAM
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