XLCR Vehicle Leasing (thebestcardeals.co.uk) Reviews 

1,056
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team of representatives for being professional, highly responsive, and consistently finding the absolute best vehicle lease deals. Many people note that the entire procurement process runs smoothly, remaining extremely efficient and easily adaptable to busy personal schedules from start to finish. Consumers always genuinely appreciate receiving clear guidance and friendly support when discussing various vehicle options and navigating through necessary paperwork. Some reviewers were not happy with the post-sale experience, mentioning that customer service could sometimes become quite poor specifically when managing lease endings.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, praising representatives for providing clear advice,... See more

Service

Clients share positive opinions on service, frequently highlighting a seamless and attentive experience from... See more

Customer service

Customers had positive experiences with customer service, consistently praising the quick communication,... See more

Response time

Users describe satisfaction with response time, highlighting that queries are answered quickly and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an overall faultless and easy process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used XLCR for leasing for years now, we are on our 7th car lease! We receive excellent service every time, with very good communication. Would highly recommend, as we wouldn’t use anyone else.... See more

Rated 5 out of 5 stars

XLCR is our 'go to' for vehicle leasing every time. The best prices coupled with the best service makes the whole experience totally painless from start to finish. Staff are incredible (Shaun / Emily... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience dealing with XLCR and Dan Farrow. Honest approach to sales that has led to us procuring our 5th vehicle within a year with them. Dan kept us up to date throughout the proc... See more

Company replied

Rated 5 out of 5 stars

I have just ordered another van through Alex and once again the service has been second to none. I think this really speaks for itself as this is now our 26th vehicle through the company, and every si... See more

Company replied


Company details

  1. Car Leasing Service
  2. also in
  3. Leasing Service
  4. Motor Vehicle Dealer
  5. Van Rental Agency

About XLCR Vehicle Leasing (thebestcardeals.co.uk)

Written by the company

XLCR Vehicle Leasing is home of the UK's best car and van lease deals. Delivering first-class customer service since 2000. VISIT OUR WEBSITE

Why choose XLCR?

Access specialist lenders & discounts

One of the longest-standing independent vehicle leasing brokers, we have approved-agent access to leading banks and finance lenders plus strong relationships with the major UK vehicle dealer networks. As a result, we receive the biggest discounts on new cars and vans - giving you access to the best car leasing or contract hire deal on the market.

Expert advice tailored to you

Our team offers a completely tailored service to every customer. We'll always ask the right questions to find the best fit for you. Most contracts last 2-4 years and we make sure to look after you for the duration.

Any make, any model

If you're comparing different makes and models you can end up speaking to numerous different salespeople across a number of companies and dealerships. XLCR will do all the groundwork for you. We have no brand allegiances. You'll have one expert, impartial point of contact throughout, saving you time and hassle.



VIEW IN STOCK DEALS

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,056)

211 reviews in the last 12 months

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Rated 5 out of 5 stars

The process was made easy and Connor…

The process was made easy and Connor was very helpful, would recommend

12 August 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Connor's helpfulness and ability to make the process easy and pain-free are exactly what we're committed to in our customer service. Your feedback means so much to our team!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Jason Anderson was very helpful in my…

Jason Anderson was very helpful in my search.

5 August 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Jason will be delighted to hear your positive feedback, and we're glad you found him to be so helpful. We're pleased we could meet your expectations!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Happily on my third car lease from XLCR

I'm on my third car lease from XLCR. Their service is great and their prices are competitive. I would recommend them to anyone.

6 August 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

They say that third time's the charm, but it sounds like you've had a great experience with us each and every time! Thank you for the recommendation, we hope sourcing your next car with us is as enjoyable as the first three!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Polite and helpful

Declan was very helpful when I initially spoke to XLCR, specifically to identify a pathway for me to source the right car at the right price.

30 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Declan will be thrilled to read your feedback about his excellent and informative service. We're delighted he could help you find the right car for you at the right price. Thank you for choosing us!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

We can always reline on your team to…

We can always reline on your team to provide the best deal and service, you have been looking after our motoring needs for over 10 yrs.

5 August 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thank you for recognising our commitment to finding the best deals and providing the best customer service we can for for our customers. We hope to keep helping you with your motoring needs for another 10 years and beyond!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Dealt with Alex on a number of lease…

Dealt with Alex on a number of lease cars and vans now and he always comes up with great deals and helps me pick the right vehicle for job I am needing

31 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thank you for recognising Alex's excellent service and for choosing us time and time again. We're honoured by your loyalty and repeat business!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Daniel was very helpful and worked hard…

Daniel was very helpful and worked hard to get us the best deal.

22 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's brilliant to hear that Daniel provided such excellent customer service at every stage. We're so pleased we could exceed your expectations!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Jordan was very professional and…

Jordan was very professional and helpful throughout the whole process. Will definitely be using him in the future..

29 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's fantastic to hear how quickly Jordan resolved your concerns and handled everything efficiently. His rapid turnaround times and professional approach are qualities we're very proud of. We appreciate your kind words!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Declan Bullock always gives 100%…

Declan Bullock always gives 100% customer service - from the initial phonecall through to the completion of the car it is always professional and we are more than confident in him organising exactly what we require

28 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Declan takes pride in looking after our customers, and we're thrilled he could help you again. We truly appreciate your repeat business!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Jay was excellent

Jay was excellent, always helpful and finds the best deal

28 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Jay will be thrilled to know he made such a positive impression. It's wonderful to know we got it right for you!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Job done!

Did exactly what i would of hoped and expected. Thank you.

23 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're incredibly pleased that everything met your expectations. Your positive words encourage us to keep striving for excellence every day.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Excellent communication throughout from…

Excellent communication throughout from Scott, Kacey and Sherry. There's a slight delay with the delivery of the car but that's down to the vehicle provider, but I cannot fault XLCR. Impeccable customer service. I will definitely be using them again.

16 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're so happy that Scott, Kacey & Sherry could resolve everything for you so efficiently. We look forward to helping you in the future with your next vehicle.

Thanks,
The XLCR Team

Rated 5 out of 5 stars
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're so glad Harry could provide you with excellent support. He'll be delighted to hear your positive feedback!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Great Service!

Alex has been great from the start, helping get through any hiccups and resolving things quickly. Thanks!

21 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're so happy that Alex could resolve everything for you so quickly. He's passionate about delivering exceptional service, and your feedback confirms he's doing just that.

Thanks,
The XLCR Team

Rated 2 out of 5 stars

Sales element was fine

Sales element was fine , pricing was fine , customer service post sale , less said the better 🫣

14 May 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thank you for taking the time to leave your feedback.

I'm pleased to hear that you were happy with both the sales process and the pricing we were able to offer. However, I'm very sorry to hear that the service we provided post-sale has fallen below your expectations.

Your concerns are currently being managed by the relevant teams, and we're actively working to bring the matter to a fair and suitable resolution as quickly as possible.

We genuinely appreciate your patience while we work through this and hope we're able to restore your confidence in our service.

Rated 5 out of 5 stars

Matthew was great

Matthew was great. He kept me updated with fast responses throughout the process and would highly recommend!

17 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're so pleased Matthew could respond to your needs so quickly and professionally throughout the process. His swift service clearly made a real difference to your experience. Thank you for recognising his hard work!

Thanks,
The XLCR Team

Rated 4 out of 5 stars

The representative

The representative, Clark, that I dealt with was very helpful and, importantly, always available. Our business was conducted swiftly and without delay. he also appeared to be knowledgeable regarding the car we are leasing.

15 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thank you for highlighting Clark's excellent support. We're proud to have team members like him who go above and beyond for our customers.

Thanks,
The XLCR Team

Rated 5 out of 5 stars
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's great to hear that Daniel provided you with such attentive and helpful service. We're lucky to have him looking after our customers!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Top Service as always

Top Service as always. best price Dan was great help

7 July 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're so pleased Dan could provide you with great service and the best price yet again, and thank you for your continued repeat business. Loyal customers like you are the heart of what we do!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Friendly

Friendly. Helpful. Nothing is a problem.

30 June 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thank you for appreciating our straightforward approach and excellent customer service. We're delighted we could make everything so easy for you!

Thanks,
The XLCR Team

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