TAUK Reviews 2,092

Tim Ashmore has been an outstanding estate agent throughout our first home‑buying experience. He is friendly, professional, and incredibly responsive, which made the whole process feel far less stressful. Unlike other estate agents we’ve dealt with in the past, Tim offers a genuinely personal service — you deal directly with him, so he always knows exactly where things stand, both with the property and with your situation. That consistency and care made a huge difference. We always felt informed, supported, and in safe hands. We couldn’t recommend Tim more highly for anyone looking for a trustworthy, dedicated estate agent.

Very professional. Kept us informed all the way through the purchase. Any questions we had were answered immediately. Friendly and approachable. Would recommend Tony any day of the week

Before working with Tony at TAUK, we had used two local high-street estate agents to try and sell our house. Despite both claiming they were “different”, in reality they were exactly the same — operating 9–5 Monday to Saturday, closed on Sundays, listing on the usual portals like Rightmove and offering only limited social media exposure.

From the very beginning, it was clear that the way Tony works is genuinely different. He took the time to explain how TAUK operates and it was obvious that their approach to selling property has evolved and moved forward, while many traditional agents are still relying on outdated methods.

One of the biggest differences for us was communication. We set up a WhatsApp group with Tony, which meant we could ask questions and get quick responses up until around 8pm, including evenings and weekends — even Sundays. We were never restricted to office hours to organise viewings, get updates or simply have a chat about how things were progressing. If we preferred, we could always just pick up the phone and call him.

When it came to selling our house, we were consistently kept up to date with feedback after every viewing. Tony personally attended each viewing, which gave us real confidence. This meant there was continuity and that he knew our home inside out. Having previously experienced high-street agents using part-time or weekend staff who simply open the door and know very little about the property, this made a huge difference to us.

Equally, when we wanted to view properties that Tony was selling, we were usually able to do so within 24 hours — often even on a Sunday. This was in stark contrast to other agents, where we regularly faced delays of two to three days or more just to get a viewing arranged.

Overall, working with Tony to sell our old home and secure our new one was a breath of fresh air. The service was modern, proactive and genuinely personal. We would highly recommend Tony at TAUK to anyone thinking of selling and/or buying a property.

Tony is an amazing estate agent. One of the first things I said to him was “I want to feel safe”. Throughout the whole process that is exactly how we felt. We knew we could trust him implicitly. He took the time to listen to us, and gave us loads of advice. We had a very specific plan in our heads…….and we achieved it!! All thanks to Tony. He went out of his way to help us, and went above and beyond the call of duty. We are extremely grateful for everything he has done. Thank you Tony

If you are looking for an estate agent you can really trust and is fully invested in selling your home, look no further than Tony Wood of TAUK.
We needed to sell our house in Aldwick this year. We originally marketed our house with a well known local agent, but decided to switch agents after 3 months when we felt the marketing of our home needed more than just posting on the property portals.
We had never really heard of Tony Wood of TAUK but looking at his reviews we thought he could offer something truly different to the high street agents. We rang him on a Saturday morning and he met us on Sunday morning at our home where he explained his strategy for selling our property. We were hugely impressed and immediately felt we could trust Tony to sell our house.
In a few days Tony came round and took drone footage of our property highlighting our proximity to the sea and local amenities. The video was posted on Facebook and we got instant traction with requests to view our house. Tony also took a full suite of amazing photographs highlighting the benefits of our house which were posted on social media sites and property portals.
We saw an instant increase in viewings shortly followed by multiple offers.
Unfortunately, an offer we accepted fell through which was really tough for us. Tony came around that night and spent nearly 2 hours with us, reassuring us our house would sell and agreeing a new strategy.
Within 2 weeks we had another offer which we accepted and progressed to completion! The UK property sales process is in desperate need for reform, as what should have been a celebration following the offer acceptance turns into weeks of stress until contracts are finally exchanged. Tony was always there for us and would often pop round for a coffee just to chat and offer his reassurance. Something we called "Tony time"!
Tony always takes a very proactive approach to selling your property, ensuring the other agents in the chain are chased regularly to ensure the sale quickly progresses without delay.
Tony has a lot of local contacts and we would suggest using the services he recommends. We used Rosie Cowley at CMS solicitors who Tony recommended. The service was brilliant and Tony's connection with Rosie made the process much smoother.
During the sales process, not only did we get to know Tony really well, we also got to know his family. Tony offers a truly personal service and we are proud to say that Tony is not just our estate agent, he is our friend!
If you want estate agent who really cares, who goes the extra mile, offers viewing times to suit buyers including weekends and evenings (Tony does all the viewings himself), gives timely and honest feedback and is just a genuinely nice guy, please give him a call. We did, and he has changed our lives forever as we are now enjoying our retirement in Spain!
Thank you Tony!! We look forward to seeing you and your family in Spain soon.

Sarah was absolutely amazing from start to finish, she helped sell my home, and also helped me find the perfect home to move into…without her, moving day would not of happened when scheduled, she was the go between, between everyone in the chain and solicitors and other agents…
The most loveliest of people, nothing was too much, even staying in touch after we’ve moved and helping with teething problems…
I’d recommend her to everyone ❤️

We had a fantastic experience with Lisa Gentry. After months of no progress with another agent, Lisa stepped in and immediately turned things around. Her attention to detail during house tours was super, and her communication was second to none. We had more serious interest in the first two weeks with Lisa than we had in three months with the previous firm.

She is proactive, personal, and genuinely goes the extra mile to get the deal over the line (she also makes a great child minder / baby entertainer!).

We cannot recommend her enough!

When we engaged Carol to sell our house, I don't think I fully appreciated just how important it is to have a committed and tenacious agent - someone who problem-solves and makes sure solicitors actually do their job
Thankfully, we had Carol guiding the entire process, Her persistence. support, and calm approach made. all the difference.
A uear On, we can honestly say it was the best move we've ever made. Carol, even now we are still truly grateful for everything you did in managing our sale and for keeping me sane throughout !

Liam was efficient and very friendly, confident in his ability to sell my property but then gave us the confidence to go with him.
He was always at the other end of The Phone any questions I had and if he didn’t know them, he would find out and get back to me very quickly. I highly recommend him. It was a very stressful time, but he guided us through it.

This is the second property I’ve sold but the first time I have under Martin Haywood. Best thing I can say is Martin is a lot more than an estate agent. He helped me with a number of issues outside selling the house.martin Haywood is old schools, genuine, caring, professional and very good at his profession. He got me the exact market value where the other agents gave me stupidly low valuations. Martin is always on hand to to address any issues.You couldn’t ask for a better agent.

Carol was absolutely fantastic in driving our recent purchase. She was relentless in chasing information and communicated this brilliantly throughout the process. Carol was always very personable and was always happy to talk, whenever anything was needed. Thank you very much for all of your support and guidance.

As a property investor who has worked with many agents across the North West, I can confidently say Jacques Cain of TAUK stands out as a top-tier professional.

My company instructed Jacques to sell a property in St. Helens. After a promising sale agreed in August 2025 unexpectedly fell through, many agents would have simply re-listed the property. Jacques did something different. He demonstrated resilient, strategic professionalism by immediately re-analyzing the market, refining the marketing strategy, and leveraging his exceptional local network in St. Helens and Warrington.

His deep understanding of the investor market was key. He didn't just find another buyer; he targeted and secured a serious cash investor, navigating the process with impressive efficiency. To guide the transaction from a collapsed chain to a completed cash sale by December 5th is a testament to his tenacity and skill, especially in the busy run-up to Christmas.

This wasn't a transactional relationship. Jacques provided clear, consistent communication throughout—a quality I value immensely. He operates with the integrity and determination that defines the best of the TAUK brand. He has not only successfully concluded a sale for us but has also earned my utmost respect and future business.

I would recommend Jacques Cain to any homeowner or investor seeking an agent who combines local expertise with genuine commitment to achieving the best possible outcome.

Nick has been absolutely fantastic throughout the whole process, he has made it all so easy. He kept in contact and updated me regularly. He managed to get us over the asking price, which is incredible. I could not recommend him enough, 2 other estate agents previously marketed the property with no success. He has gone above and beyond, the best estate agent.

Nick has been an absolute superstar throughout the process of purchasing my first home, I cannot thank him enough!
Nothing is too much trouble for Nick, he is very knowledgable and approachable and quick to answer any queries, as well as helping me to stay calm throughout the process.
Highly recommended. Thanks Nick!

We chose Sarah Walters to sell our home for us. In under 3 months we had completed. Sarah was absolutely fantastic. We felt we were in safe hands from the start, we were kept fully informed at all stages. Sarah goes above and beyond to achieve what you want. Gold star service.

Literally Jen to the rescue. There’s nothing she can’t do. Determined, organised and simply on it. I found it so helpful to be able to communicate her when I needed to and not waiting until typical working hours. Thank you.

Sarah Walters has been absolutely amazing throughout our property journey. Buying our house with her has been an absolute pleasure and if we were ever to move again she would be the first person we would call!
She had gone above and beyond countless times to help our purchase move along as smoothly as possible, especially as there’s been several hiccups and complications.
She has been the best estate agent we have had the experience of working with since joining the property ladder and working with several agents over the years. We cannot thank her enough for her kindness and support over the last few months.

We don’t know where to start with Nick Brown. When we met him he came via a recommendation and we had no idea what to expect.

He set up a plan for our home and sold it in half the time frame of the plan and instantly we were wowed. He spent an hour in our home, staging, tidying and organising and the photos made me so proud of our advert.

He came to the open house early, met with over 10 buyers on a Sunday morning, the level of commitment far surpassed what we did before.

Even after exceeding on our price he negotiated £20,000 off what we were willing to pay for our onward purchase and then spoke to us every week for four months while our sale went through. Tolerated tears and listened to our stresses and after all of it just said “this is what I’m here for”

Nick you’ve outdone yourself and we recommend you non stop.

I highly recommend Mark Quinn, he was extremely attentive, professional and knowledgeable with our recent house move. Thank you so much Mark!

The difference between dealing with a large agency and an independent like Tom is the level of personal service.
Tom took care of so many things that were above and beyond what an estate agent would normally do.
He was brilliant from start to finish, and I highly recommend him if you are selling your home.