Setting up my car insurance with the AA was quick and easy. The agent I spoke to on the phone was brilliant; clear and concise guiding me through my policy to make sure I had all the suitable requirem... See more
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Review summary
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My current company suddenly advised me that they were not prepared to continue to provide cover due to my age. I have been a member of the AA for many many years so called the car insurance team who... See more
I needed a new insurance quote as I felt my current ins company was ripping my off, I went onto go compare . com and found AA platinum, I wrang and spoke to a great advisor Gareth who was great at goi... See more
Wanted quotes for car insurance and The AA came up on a number of comparison sites. Not necessarily the cheapest but never heard of the cheaper companies and therefore didn't want to use them. The A... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
50K reviews
Asks customers to review
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Buying insurance is easy
Buying insurance is easy. It’s on paying out time you will be judged.
10 November 2026
Reply from The AA Insurance
Thanks for your feedback, Anthony.
Tried to move start date forward by 3…
Tried to move start date forward by 3 days and wanted to charge an extra £160. Terrible.
10 November 2026
Reply from The AA Insurance
Hi, we're sorry to hear you've been left feeling this way. Insurance premiums can change when policy details are amended. If you've any questions, please keep in touch with the team.
Great experience
Was really easy to complete my insurance cover and the price was very reasonable
10 November 2026
Competitive price and good…
Competitive price and good documentation provided quickly.
8 November 2026
They did my insurance and im very happy…
They did my insurance and im very happy with them. Everything was easy and good.
10 November 2026
Disappointed company for all insurance AA is not good.
Hi I took home insurance from AA. When I buy home insurance and online they didn’t mention they are broker they are not home insurance provider.
Now I had a home insidant when I try claim they said we can’t do any thing they give home company name who is insured my home.
When I made a claim with them they took 3 month still they not provided a singnal update when I call them and ask about my claim they all the time inscrase claim review first they said 6 week after they said 8 week and now I call today after 8 week they said 12 week . They said we can’t give u time when we processed finished.
When I call back to AA and I explain every thing they said they can’t do anything they just a broker not insurance provider they take out his hand and they told me u short out with them not from us .
I suggest don’t take any type of insurance AA they are discusted company.
25 September 2026
Unprompted review
Reply from The AA Insurance
Hi Yasin, we're sorry to see this. The underwriter for the policy is confirmed prior to purchase, and the claims team information is confirmed in your policy documents. We'd encourage you to keep in touch with the Claims team, as they will be best placed to help with any questions and provide updates.
I was pleased under the circumstances…
I was pleased under the circumstances with the quote provided.
10 November 2026
Reply from The AA Insurance
We're delighted to hear that, thanks for the 5 stars 🙂.
Lovely experience the man was very…
Lovely experience the man was very friendly, police, explained everything that was going on, gave useful information and advice, keep up the great work.
9 November 2026
Basically
Basically, you offered the same cover of insurance at a much better price, so I changed to your policy.
Thank you for your help.
9 November 2026
Quick and easy
26 September 2026
Good quote using a comparison website.
Good quote using a comparison website.
All the info about my policy is accessed using a password which I can't find. So an email.summary would have been very useful to record the price of aid and the summary of cover
10 November 2026
Reply from The AA Insurance
Delighted to hear that Paul 💛.
it was the best price
7 November 2026
Reply from The AA Insurance
Great to hear the price was just right. Thanks for choosing us 🙂.
I found your site easy to use and it…
I found your site easy to use and it gave me all the cover that I needed at a competitive price
10 November 2026
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