Tech Panda UK Reviews 

96
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Never trust company all are fraud they don’t respond and drop the project in midway don’t trust all reviews and work looks like paid I am frustrated I have given project from last three months and aft... See more

Rated 5 out of 5 stars

Excellent service from the word go! As the item I bought was £80 (20%) cheaper here than anywhere else, I emailed to check stock availability and when it could be dispatched - I had a reply within 15... See more

Company replied

Rated 5 out of 5 stars

Very professional company - they called me when I had an issue on the website that couldn't be helped via their online chat and fixed it instantly. Quick responses, clear shipment updates and very fas... See more

Company replied

Rated 5 out of 5 stars

I ordered an expensive laptop but changed my mind soon afterwards and decided to request a refund. I called the support number and talked to Kris, he was very kind, concise and resolved the issue qu... See more

Company replied

Company details

  1. Computer Store
  2. Computer and Accessories Store

Written by the company

Kris and Andy formed Techpanda uk during the lockdowns after getting bored of the local walks and having had enough of This Morning. Once we had lost our jobs due to the pandemic a drive to do something more meaningful kicked in and Techpanda uk began. We decided to pursue what had been an eBay hobby and take the plunge into full self-employment. We specialise in laptops, monitors, CCTV/Security, gaming accessories and smart home products. We will be continually adding to our range, seeking out new wholesalers and manufactures to work with and, delivering the very best we can for our customers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

96 reviews

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1-star

No recent history of asking for reviews

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4.5

All reviews

(96)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great pricing on quality products

Great pricing on quality products! Very efficient delivery received items in a couple of days and was updated every step of the way.

28 July 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks for your kind words Charlie.
We are happy that you made good use of our panda sale 🐼
Enjoy your new laptop!

Rated 5 out of 5 stars

Excellent team at Tech Panda.

Excellent team at Tech Panda.

My stock query was answered very prompty leading to my raising an order which was dispatched the same day.

Great price and service with frequent updates on the order -> dispatch process.

I will used them again.

23 July 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Steve for taking the time to leave us a review.
Hope you are enjoying your laptop 🐼

Rated 5 out of 5 stars

Great Service, Fast Delivery

After issues with a different supplier I contacted Tech Panda about availability of a product. They called minutes later to confirm they had it in stock, and they shipped same day. I received regular updates right up to when it was delivered. Great service from the team at Tech Panda, highly recommend and will be using again.

16 July 2021
Unprompted review
Tech Panda UK logo

Reply from Tech Panda UK

Happy to help Elliott. Enjoy the laptop. 🐼

Rated 5 out of 5 stars

Refund issued within 5 hours, great customer service

I ordered an expensive laptop but changed my mind soon afterwards and decided to request a refund. I called the support number and talked to Kris, he was very kind, concise and resolved the issue quickly.
The funds were refunded back to my account within 5 hours.
I had some doubts about the company being real as they are still very new, but they are 100% legit and I wont hesitate to order from them in the future. They have excellent prices

10 July 2021
Unprompted review
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Peter for taking the time to review your dealings with us. If we can help you in the future let us know 🐼

Rated 5 out of 5 stars

This was the only place I could get a…

This was the only place I could get a high-specced G14 during the chip-strangled availability of May.

Techpanda delivered it extremely quickly and were communicative throughout. System's fantastic, I'd buy from them again for sure.

22 June 2021
Rated 5 out of 5 stars

Great service from these guys

Great service from these guys, I ordered a laptop last Friday afternoon around 3:30pm, just missing the cut off time for 24hr dispatch notice as per their website, sent in a question via the website totally expecting to hear back Tuesday morning, (because of bank holiday) but got a reply back from Kris on the Saturday explaining how it will work with helpful information.

Come Tuesday I had email notifications on the process of packing, dispatch and delivery, received a time slot on the Wednesday morning with a 1hr window and it arrived when it was supposed to!

5*

4 June 2021
Tech Panda UK logo

Reply from Tech Panda UK

Hi Benjamin

Thank you for such a fantastic review, we always put customers first and will endeavour to go above and beyond where we can.

We hope you enjoy the new laptop.

Rated 5 out of 5 stars

Lovin' the Panda

Such great customer service I would buy from here again in a heartbeat. After experiencing generally awfulness everywhere else I shop it was so nice to deal with the Pandas. Happy dance.

28 May 2021
Unprompted review
Tech Panda UK logo

Reply from Tech Panda UK

🕺🐼Dancing Panda for Tim
Thanks for the review and hope you are enjoying your laptop.

Rated 5 out of 5 stars

Everything went perfectly

Everything went perfectly: computer in stock; shipped one day after order, for next-day DHL delivery with prior notification on one-hour window. Product excellent. Thank you!

28 May 2021
Tech Panda UK logo

Reply from Tech Panda UK

Hi Michael

Thanks for a great review, we're pleased you are happy with the service you received.

Rated 5 out of 5 stars

Excellent customer service!

I called on a Sunday to find out what time they opened on Monday and ended up speaking to Kris. I placed my order then and there. The item was prepared for shipment on Tuesday and was supposed to be delivered Wednesday. Despite the parcelforce showing the item was out for delivery it never arrived. Kris followed up with the shippers and took steps to make sure the item was actually delivered the following day. Thanks for the personal attention, great service from these guys even though some things were out of their control. Will definitely deal with Tech Panda again.

23 May 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks for a fantastic review Jo.

Rated 5 out of 5 stars

Very well recommended

Great customer service and item delivered on time, easy to use website

14 May 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks so much for the review 🐼

Rated 5 out of 5 stars

Awesome business - Excellent customer service

Awesome business, Kris was incredibly helpful, even when i called after hours he still called back and checked if they had the stock I was after. Super quick despatch time for delivery and absolute ace service. Would recommend to anyone.

12 May 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Brad, this means a lot to us 🐼

Rated 5 out of 5 stars

Great experience

Serious, fast and kind
Great service, hope that you will be able to develop in the future !
G14 is good and was well packed !

11 May 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks for taking the time to leave us a review 🐼

Rated 5 out of 5 stars

Great service

Great service. Kris assisted with making sure the laptop arrived next day.

3 May 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Grant Kris will be happy 🐼

Rated 4 out of 5 stars

A good experience and a quality supplier

Bought over the weekend on their very easy to navigate site, received lightning fast and good communication and really happy with purchase.

Now I debated putting 5* because the laptop I bought (which was rather expensive) came in NO packaging extra to the retail packing(which had been dented) it sells in, I don't particularly care about fancy retail boxes just the contents and I understand some companies add too much unnecessary packing (YES Amazon I'm looking at you) but when it comes too expensive devices and the like its warranted, right?

3 May 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thank you for your feedback & review.

Rated 5 out of 5 stars

Superb service

The Techpanda team were fantastic. I had a payment issue, I made touch with the guys and they couldn’t have been more helpful.

Product arrived quickly and in A1 condition.

3 May 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Jeremy, really glad we could help 🐼

Rated 5 out of 5 stars

phoned up about a laptop

phoned up about a laptop, dude confirmed they had it. Got it when they said I should expect it.

29 April 2021
Tech Panda UK logo

Reply from Tech Panda UK

Thanks for the review Dom 🐼

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