Tech Panda UK Reviews 

96
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Never trust company all are fraud they don’t respond and drop the project in midway don’t trust all reviews and work looks like paid I am frustrated I have given project from last three months and aft... See more

Rated 5 out of 5 stars

Excellent service from the word go! As the item I bought was £80 (20%) cheaper here than anywhere else, I emailed to check stock availability and when it could be dispatched - I had a reply within 15... See more

Company replied

Rated 5 out of 5 stars

Very professional company - they called me when I had an issue on the website that couldn't be helped via their online chat and fixed it instantly. Quick responses, clear shipment updates and very fas... See more

Company replied

Rated 5 out of 5 stars

I ordered an expensive laptop but changed my mind soon afterwards and decided to request a refund. I called the support number and talked to Kris, he was very kind, concise and resolved the issue qu... See more

Company replied

Company details

  1. Computer Store
  2. Computer and Accessories Store

Written by the company

Kris and Andy formed Techpanda uk during the lockdowns after getting bored of the local walks and having had enough of This Morning. Once we had lost our jobs due to the pandemic a drive to do something more meaningful kicked in and Techpanda uk began. We decided to pursue what had been an eBay hobby and take the plunge into full self-employment. We specialise in laptops, monitors, CCTV/Security, gaming accessories and smart home products. We will be continually adding to our range, seeking out new wholesalers and manufactures to work with and, delivering the very best we can for our customers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

96 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(96)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never trust company all are fraud they…

Never trust company all are fraud they don’t respond and drop the project in midway don’t trust all reviews and work looks like paid I am frustrated I have given project from last three months and after two months they cover one point

21 December 2022
Unprompted review
Rated 1 out of 5 stars

Almost 3 weeks with no update on item…

Almost 3 weeks with no update on item or tracking number provided, store site is closed and no response when emailing them.

29 August 2022
Tech Panda UK logo

Reply from Tech Panda UK

Hi Maiki

Thank you for taking the time to review us. We did communicate with you fully via email. Our website is currently offline atm, due to some maintenance & testing we are working on.

Kind Regards
Tech Panda UK

We're sorry you feel let down, and apologies for any inconvenience this may have caused.

Rated 5 out of 5 stars

This is the company you want to go to for tech goods

This is the company you want to go to for your tech goods in the UK, absolutely phenomenal customer service, Royal Mail lost my order and Tech Panda sent a replacement very quickly through UPS and has refunded the shipping costs as i complained about how expensive it was for shipping on such a small product (expensive shipping costs likely there to get you to spend over £100 for free delivery, a common trick with online shopping)

I will note that the initial dispatch speed was pretty bad it took a week to ship a gaming mouse, but i'll cut them some slack as they stated they have few staff and are a new company.

Hands down best costumer service from any company i've ordered from online, i'll be using Tech Panda again if i ever need more Tech goods.

25 August 2022
Unprompted review
Tech Panda UK logo

Reply from Tech Panda UK

Thanks for the great review.

Tech Panda UK

Rated 5 out of 5 stars

Competetive pricing

Competetive pricing, kept informed of delivery status. No complaints at all

13 June 2022
Tech Panda UK logo

Reply from Tech Panda UK

Thank you Mr Coward for the review.

Rated 5 out of 5 stars

Excellent service from the word go

Excellent service from the word go! As the item I bought was £80 (20%) cheaper here than anywhere else, I emailed to check stock availability and when it could be dispatched - I had a reply within 15 minutes! They had the stock and would dispatch that day. I then got a further email to say that it had been dispatched and hopefully would arrive earlier than expected (it was the two day jubilee bank holiday, so I was expecting it to come the following week) - it came on the Saturday! Brilliant! I'll definitely use next time.

8 June 2022
Tech Panda UK logo

Reply from Tech Panda UK

Thanks, Tristan. Let us know what you think about the item too 🐼 Look forward to seeing you again.

Rated 5 out of 5 stars

Best customer service ever

I stumbled across this website while searching for a new laptop. I found the perfect one at an amazing price and ordered it.
Right from the start the service was good.
Parcelforce didn't manage to deliver my parcel on the first attempt and there was some confusion over what was happening next so I left a message on the Tech Panda website. This being about 7:30 at night I wasn't expecting a response until the next morning but 10 minutes later I had a phone call from Kris, one of the owners who was already looking into the delivery history.
He kept me informed the next day until the point where my laptop had been delivered.
Fantastic customer service and i will go to TechPanda first in future. I can't recommend them highly enough,

27 May 2022
Unprompted review
Tech Panda UK logo

Reply from Tech Panda UK

Thanks for this Nigel made our day 🐼

Rated 5 out of 5 stars

Great price

Great price, fast delivery, although I would suggest better packing as the box was a bit squashed.
A fragile sticker I guess will do the trick in most of the cases, or some bubble wrap perhaps.

19 May 2022
Tech Panda UK logo

Reply from Tech Panda UK

Thank you for sharing your experience with us. All feedback helps up achieve more and provide top-level service.

Rated 5 out of 5 stars

First time I bought from them and was a…

First time I bought from them and was a bit weary but I needn't worry, they were very professional always sending me info on the order status and a very fast delivery. I'll use them again and hopefully will have the same experience

6 May 2022
Tech Panda UK logo

Reply from Tech Panda UK

Thanks H.A. happy flying 🐼

Rated 4 out of 5 stars

3/4 OK

The Asus laptop is OK but the power supply cable is too stiff and tries to keep the shape it was packed.

5 May 2022
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Peter, hopefully the cable will loosen in time 🐼

Rated 5 out of 5 stars

Absolutely faultless

Absolutely faultless! Tremendous customer service, super quick delivery! Will DEFINITELY be using again!

16 April 2022
Unprompted review
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Danny, look forward to seeing you again 🐼

Rated 5 out of 5 stars

All ok

All ok . Very fast delivery.

22 March 2022
Tech Panda UK logo

Reply from Tech Panda UK

Thank you for the 5*

Tech Panda UK

Rated 5 out of 5 stars

Great Customer service - shame about their delivery partner on this occasion.

I can't praise tech panda enough over my order, as they has been fighting my corner since Delivery company tried delivering on Thursday 18th March 2022, as I live in a flat and the doorbell has broken. I've been in touch since Thursday by phone,email and Facebook messenger to resolve this without luck but not because of them. I have reviewed the offending courier company as a 1 star service. These guys however are prompt, courteous, and determined to rectify delivery issues. I never give 5 stars as companies should always strive to give the highest standards of service and in this case I see no improvement is necessary or possible based on the service I have received so far.

19 March 2022
Unprompted review
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Philip, we are just glad that everything got sorted out for you 🐼 Happy gaming!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and our router was shipped out promptly. No problems at all with either the packaging or the product.

26 February 2022
Tech Panda UK logo

Reply from Tech Panda UK

Thanks Jodie, have a great weekend 🐼

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