Taylor Emmet Reviews 

262
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's helpfulness and proactive approach in handling complex situations. Many people appreciate the excellent communication, with prompt responses to queries and regular updates, which made stressful processes much easier. However, some reviewers were not happy with the contact experience, citing issues with unreturned calls and emails, leading to significant delays and a lack of concern from the company. A few other people also felt that the service was slow, obstructive, and that they received limited or unclear advice, resulting in unexpected charges and a generally poor experience.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as quick, communicative, and... See more

Response time

Users describe positive interactions with response times, with many customers praising prompt replies to... See more

Customer communications

Consumers find contact to be ambiguous, with some reviewers praising the pleasantness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Sally Winter at Taylor Emmet highly enough. We were under immense pressure to complete our purchase on incredibly short notice, and Sally handled it brilliantly. Her communicatio... See more

Company replied

Rated 5 out of 5 stars

A very professional and efficient service by Sally Todd and Elise at Taylor & Emmet. They were always very prompt at replying to phone calls and emails. Effectively chased our buyers solicitor when t... See more

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars I would!...Sarah Gaunt and her team...in particular Bronya Blake were absolutely fantastic!!. Bronya was always easy to contact and always responded to queries prom... See more

Company replied

Rated 5 out of 5 stars

Taylor and Emmet, and especially Sarah Gaunt, gave us excellent service. They patiently helped us to negotiate the complexities of buying a house , losing an house and then buying again. They were ext... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Lawyer
  6. Personal Injury Attorney

Written by the company

Taylor Emmet has served people and businesses for more than 150 years and is the largest independent firm in the Sheffield City Region. Built on long-lasting relationships, Taylor Emmet is a trusted firm with a reputation for being approachable, experienced, and able to get the job done. Experts in their field, Taylor Emmet, provide legal services for both businesses and individuals and boast more than 120 legal professionals. The firm has been trusted for generations, which is down to delivering the highest quality legal advice in a timely, honest, and efficient way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(262)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Absolutely brilliant service Highly recommend them 5*

22 May 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good morning Moinul, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Great communication and very efficient…

Great communication and very efficient service.
Ross Ward was extremely helpful throughout the whole sales process. Will definitely use again.

1 May 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Peter, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Really helpful from the start

Really helpful from the start. Nothing was too much trouble. Happy to provide us with hard copy papers/documents as on line via a smartphone isn’t the easiest.
From accepting an offer on our property at the end of January to moving in to our new home at the beginning of April is testament to their customer focussed approach.
Thanks TE for a great job done.

3 April 2024
Unprompted review
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Reply from Taylor Emmet

Good morning KAF, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

I have always had my questions answered…

I have always had my questions answered swiftly, and the team was very professional. The support and assistance they provided were essential to conclude the process in the best and fastest way.

24 March 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good morning Cheila, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 4 out of 5 stars

The team at T&E dealing with our sale of Park Cottage

The team at T&E dealing with our sale were efficient and helpful and delivered a successful completion. It would have been helpful to have had a short briefing session early on to explain what would happen when/at what intervals. Not knowing made us (probably unnecessarily) nervous in the early stages as to whether T&E were not "on it".

28 May 2024
Unprompted review
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Reply from Taylor Emmet

Good morning,
Thank you for the feedback on your recent experience of Taylor Emmet. We do pride ourselves on our high customer satisfaction rate.

If you would care to contact us and provide a little more detail we would really like to look into it further for you info@tayloremmet.co.uk or visit http://www.tayloremmet.co.uk/index.php/contact-us

Thank you,
Taylor Emmet

Rated 5 out of 5 stars

Everything went well

Everything went well on our side. Although it took a while not through our fault.

12 April 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Anne, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Always kept in the loop with regular updates

Lindsey and Danielle were great to work with and responded to any queries almost immediately. I always felt I was kept in the loop making the house moving process relatively stress-free.

24 May 2024
Unprompted review
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Reply from Taylor Emmet

Good morning John, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Excellent Experience

Taylor Emmet dealt with the conveyancing of our previously rented property in conjunction with Redbrik who handled the sale. The whole process from putting it on the market to completion was stress free and only took two months. After hearing horror stories of house sales taking ages to complete, we are extremely pleased with the service we received.

3 May 2024
Unprompted review
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Reply from Taylor Emmet

Good morning, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to the conveyancing team.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Really happy with the service provided…

Really happy with the service provided for during our residential conveyancing provided by Jacob Farrall. We sold our house and purchased one using Taylor and Emmet, the level of service provided for both sale and purchase was excellent. Jacob got back to us really quickly and answered a lot of our questions, assisted with helping us with our purchase and went the extra mile to make sure we completed on the day we needed to. Thank you very much and we will use again!

3 May 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Josh. It is great to hear such positive feedback. Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Good communication and clientele relationship

We found the conveyance team at Taylor & Emmet to be highly-professional, attentive and efficient.

They kept us well informed throughout the whole procedure of purchasing our property.

Their excellent knowledge, experience and guidance enhanced a smooth and stress free transition from beginning to end.

The team actively listened and acted upon every wish. All questions were promptly responded to with friendly, caring advice and supportive of any concerns. Everything was explained clearly within the
documentation.

We would highly-recommend ‘Taylor Emmett conveyance Team’ to anyone, as you will be in good hands. They took care of everything with such refreshing professionalism with an added bonus of knowing they have your best interest at heart. They do whatever it takes to make the process happen as smoothly as possible.
We cannot thank Sarah and Sally enough for their sincerity and guidance. It was a pleasure to have Sally Winters team help us get our home.

S & J

27 February 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Stephen. It is great to hear such positive feedback. Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Excellent service on conveyancing

Yet another great experience with Taylor Emmet, this time handling a property sale. The Dronfield-based conveyancing team were excellent in terms of communication, with clear explanations and prompt replies to any questions. Everyone at TE throughout was friendly and made the whole process appear so smooth. Highly recommend them.

28 March 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Paul, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Exceptional conveyancers

Ellena and Sarah were absolutely fantastic - so efficient and communicative! They made my first house purchase feel as seamless as possible and I felt like I was in very safe hands. We completed 3 months from the date of my offer being accepted, which was so much quicker than I anticipated. I can't thank you enough for all your help, Sarah Gaunt's team!

22 March 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Jasmine, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to Ellena and Sarah.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Excellent company for conveyancing

Our leasehold apartment sale with potential building safety issues was handled by Taylor Emmet. Our conveyancer, Jessica, was always prompt in answering questions and did what she promised on every occasion. We had the usual scenario of a very unresponsive and difficult to deal with property management company (Firstport) but Jessica was tenacious in getting the information and documents required from them. I would definitely recommend Taylor Emmet and would certainly used them again for a property transaction.

20 February 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Richard, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback. We will pass on your feedback to Jessica.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Customer Service was excellent Customer Service was excellent. The delivery was bang on time with exceptionally scrutinised information. I am a satisfied customer.

Customer Service was excellent. The delivery was bang on time with exceptionally scrutinised information. I am a satisfied customer.

15 February 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Bart, thank you so much for taking the time to leave us a 5 Star review. We love reading such positive feedback :)
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

A big thank you to Neil Riley and team…

A big thank you to Neil Riley and team for all their support with my sales conveyancing.

Despite some curved balls along the way, Neil's calm approach, re-assurance and expertise throughout allayed any concerns. The same professional approach was experienced with his Assistant, Anna, for the final stages of exchange / completion resulting in a successful sale.

Would highly recommend.

7 March 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Fantastic conveyancing service

Fantastic conveyancing service. Straight to the point, direct, good communication and handled most of the hassle of buying a house. Well worth the money!

1 March 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Tahar, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

great service and communication

20 February 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon Mark, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

A professional team with excellent information sharing

Sally made the experience a much less stressful experience than I expected. Sally shared every piece of information speedily so we were always up to date when we discussed anything. Moving home is never straightforward but I am pleased I used T&E for my conveyancing.

27 February 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Professional services

Very professional we were kept informed during the whole process of our purchase.

28 February 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Really quick and efficient

Really quick and efficient, prompt responses to any questions. Good online system and made everything easy to understand

8 March 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

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