I have been getting assistance from the tax-fix team for over a year now and I have always got prompt responses to all my queries. Especially my consultant Graciela has been really helpful in clearing... See more
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See what reviewers are saying
I’ve been with TaxScouts for a year now, and I’m really grateful for their service. They’ve helped me stay organized with my taxes, making a process that used to feel stressful much more manageabl... See more
Company replied
I’m incredibly grateful to have found TaxScouts! Mario has been absolutely amazing, and every member of the support team I’ve spoken to has been just as fantastic. The service I’ve received has tr... See more
Company replied
Great, easy-to-use product with really good customer service. A special thanks to Adrián Amorós Manzano. He's my customer case manager and could not be more helpful and quick at responding. It's... See more
4.2
Great
851 reviews
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Replied to 96% of negative reviews
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Efficient and Professional
I've been using TaxScouts for a year now, and I'm extremely satisfied with their service. My accountant, Borja, has been fantastic – very knowledgeable, responsive, and professional. He has made the entire tax process so much easier and stress-free. The customer service is also excellent; they are always very helpful and quick to respond to any queries. I highly recommend TaxScouts, especially if you're looking for a reliable and efficient way to manage your taxes in Spain.
14 May 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi!
Thank you so much for your wonderful feedback! We're thrilled to hear that Borja has made the tax process easier and stress-free for you.
We’ll be sure to pass your kind words on to him. Our whole team is here to support you anytime you need. Thanks again for recommending TaxScouts!
Best regards,
TaxScouts Team
The advisor don't answer to messages
The advisor don't answer to messages, even if following up several times. He just dismisses you. You can reach him by phone only ONCE. Customer Service by chat is amazing, but poor attention of accountant makes an overall bad experience. Unsure If I'll repeat next year, probably try TaxDown next time.
5 April 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Víctor,
Thank you for your feedback, and we’re truly sorry to hear about your experience. We strive to provide attentive and timely support at every step, and it’s clear we fell short in your case.
Our customer service team is glad to hear your kind words, and we take your comments about the advisor very seriously. We’re already reviewing what happened to ensure this doesn’t happen again — your trust is important to us.
If you're open to it, we’d love the opportunity to make this right. Please reach out to us directly at incidencias@taxscouts.com and we’ll ensure your case receives the attention it deserves.
Thanks again for your honesty — it helps us improve.
Best regards,
ES TaxScouts
Easy, fast, kind
The manager was quick to respond to my enquiry and answered all my questions with comments. I am satisfied with the service
24 April 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Maria,
Thank you so much for your comment! 😊
We're glad to hear that your experience was easy, quick and that you felt well taken care of. We strive to make every customer feel accompanied at all times, so we love knowing that we delivered for you.
We're here for you!
Best regards,
The TaxScouts Team
No refund provided for a late fee caused by the company's error
I had a disappointing experience with TaxScouts that resulted in me incurring a late tax payment fee due to their mishandling. Despite this being their fault, the company refused to take accountability. Initially, I was assigned an accountant who lacked fluency in English, leading to significant miscommunication and confusion about invoicing rules and eligible documents for tax purposes. After weeks of frustration, I switched to another accountant within the company, only to discover my tax payment was overdue.
The previous accountant failed to provide clear instructions on how and when to pay my taxes, even though I had uploaded all required documents by the deadline they communicated. TaxScouts blamed me for the delay, despite their own inconsistencies in communication and deadlines. Their refusal to address these issues highlights a lack of professionalism and reliability.
Instead of alleviating stress, TaxScouts made the process unnecessarily difficult. I have since found a more competent and cost-effective accountant elsewhere.
18 March 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Nika,
We are sorry to hear that your experience was not positive. Our goal is always to make the tax process as simple as possible, although in this case, unfortunately, we were not able to help you as you had hoped.
In reviewing the case, we noted that the documentation was uploaded after the deadline, which severely limited our ability to file on time. In addition, several reminders were sent regarding the payment, which unfortunately was not completed within the legal deadline.
Regarding language, all our advisors are trained to communicate in English and work with clients from different countries on a daily basis. However, we understand that the communication was not ideal in this case, and therefore a change of advisor was offered to try to resolve the situation.
We are glad to hear that you have found another professional who is better suited to what you were looking for. We wish you all the best with your tax affairs and hope that you never have to worry about deadlines or complicated paperwork again.
Best regards,
The TaxScouts Team
Translated with DeepL.com (free version)
I’ve been using TaxScout
I’ve been using TaxScout, and I honestly couldn’t be happier with their service. They’ve made the whole tax process so much easier and stress-free for me.
A special shoutout to Pere Bosch, my financial manager, who went above and beyond to help me through a particularly tricky and unusual situation. I was honestly feeling quite lost, but Pere was incredibly professional, responsive, and supportive throughout the whole process. Thanks to him, everything got resolved smoothly.
If you’re self-employed and looking for someone to take care of your tax returns and paperwork with the Spanish authorities, I can’t recommend TaxScout enough!
15 February 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
¡Hola Nikita!
¡Muchas gracias por tu comentario! 😊
Nos encanta saber que hemos podido hacer tu proceso fiscal más fácil y sin estrés. Transmitiremos tus palabras a Pere, quien seguro se alegrará de saber que su apoyo fue de gran ayuda.
¡Seguimos aquí para lo que necesites! 🚀
Un saludo,
El equipo de TaxScouts
Highly recommended!
I use this service for a long time and it´s amazing. The client support is very responsive and ready to help with any problem. I managed to open my company very fast with the help of my tax consultant. Highly recommended!
21 March 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Ksenia!
Thank you so much for your kind words and for being a valued client! We're thrilled to hear that our customer support and tax consulting services helped you establish your company quickly and effectively.
Your recommendation means a lot to us, and we're here to assist you whenever you need.
Best regards,
ES TaxScouts
Complete incompetence
Complete incompetence. Cost me fines, credit score, time and money
18 March 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi,
Thank you for your feedback. We take all reviews seriously and strive to provide the best service possible. However, we are unable to find your profile in our records. We would love the opportunity to address your concerns and resolve any issues you may have experienced.
Please contact us directly at incidencias@taxscouts.com so we can better understand the situation and assist you.
Best regards,
Excellent service and professional support
From day one, the support from my advisor Borja Torea has been impeccable. His efficiency, quick responses, and deep knowledge in managing self-employment and annual tax declaration have made the entire process clear and hassle-free.
Throughout more than 2 years of our collaboration, I have always received professional and precise advice, giving me complete peace of mind in every procedure. It is rare to find such high-quality and attentive service, which is why I have already recommended the company to those looking for a reliable tax advisor.
Thank you so much for the excellent work! Without a doubt, I will continue to trust you for future matters.
22 February 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Yuri!
Thank you so much for your kind words! We’re thrilled to hear that Borja has provided you with impeccable support and that our service has given you peace of mind over the years. Knowing that you find our advice professional, precise, and reliable truly means a lot to us.
We also really appreciate your recommendations—it’s the best compliment we could receive! We look forward to continuing to support you in the future. Thanks again for your trust!
Best regards,
ES TaxScouts
5 stars, I would give 10 if I could!
I’m incredibly grateful to have found TaxScouts! Mario has been absolutely amazing, and every member of the support team I’ve spoken to has been just as fantastic. The service I’ve received has truly exceeded my expectations!
Mario has been incredibly responsive, answering all my (many) questions quickly and clearly. He set me up as autónomo, handled all the necessary registrations, and guided me through the tax and social security process—lifting a huge weight off my shoulders.
If you’re starting out or already working as autónomo, I can’t recommend TaxScouts highly enough!
3 February 2025
Reply from Taxfix España (anteriormente TaxScouts)
Hi Victoria!
Thank you so much for your amazing review! We're thrilled to hear that you’ve had such a positive experience with our team, especially with your accountant Mario. Providing a clear, efficient, and reliable service is our top priority, so knowing that we've exceeded your expectations truly means a lot to us.
If you ever need any further assistance with your self-employment management, we’ll be more than happy to help. Thanks again for your trust and recommendation!
Best regards,
Es TaxScouts
Fast, helpful and reliable answers from chat!
I had a great experience from using the chat option on the website. Stephany helped me out and answered all of my questions and helped me out during the whole time, many thanks!
6 February 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
¡Muchas gracias por tu valoración! 😊 Nos alegra saber que tu experiencia con nuestro servicio de chat fue positiva y que Stephany pudo ayudarte en todo momento. Trabajamos cada día para ofrecer respuestas rápidas, útiles y fiables, así que comentarios como el tuyo nos motivan a seguir mejorando.
¡Estamos aquí para lo que necesites! 💙
Un saludo,
El Equipo de TaxScouts
Excellent service, always responsive.
Excellent service, quick, and always responsive.
My gestor is Fernando Riveiro Baena, always very nice, explains everything with patience, and responds to emergencies anytime.
9 January 2025
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hello Jiro!
Thank you for your kind words. We are glad to hear that you are happy with the service. Fernando Riveiro really values providing personalised support and being available when you need it most.
Please do not hesitate to contact us at any time.
Best regards,
ES TaxScouts
Seamless start and onboarding
Seamless start and onboarding, all questions are resolved by tax advisor within SLAs they provide, product support is lightning fast to respond as well. Keep the bar high!
20 December 2024
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hello!
Thank you so much for your positive feedback!
We’re thrilled to hear that you had a seamless onboarding experience and that our tax advisors were able to address all your questions within the expected timeframes. Providing fast and efficient support is something we take pride in, so your recognition means a lot to us.
We’ll do our best to keep the bar high and continue delivering the quality service you deserve. If there’s anything more we can do to assist you, please don’t hesitate to let us know!
Best regards,
ES TaxScouts
AVOID if you want a stress free experience
EDIT: Their response is a clear example of what I’m complaining about. They take no responsibility and shift the blame onto the customer, as they are doing now. They never sends reminders / provide clear instructions with timelines, that's a complete lie. They have very poor communication and do the bare minimum and once you're in trouble, they blame you for it and it's too late, you have to pay the fine. Appalling. "In your case, you have never sent in time the documents we need to ensure a positive result." --> this is another absolute lie, I have and yet they couldn't ensure a positive result.
If you want a stress free, cheap experience, AVOID. they do the bare minimum then blame you for their lack of communication. I ended up with so many fines because of them and they kept blaming me for it.
29 November 2024
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Dear Mathilde,
We are truly sorry to hear that your experience with our service did not meet your expectations. Our priority is always to provide efficient support and assistance to our clients in managing their taxes.
After reviewing your case, we want to clarify that while we strive to guide and facilitate every step of the process, submitting documentation within the required deadlines is crucial to avoid issues like fines. Our team regularly sends reminders and provides clear instructions to ensure smooth compliance with timelines. In your case, you have never sent in time the documents we need to ensure a positive result, and in some ocasions, you did not have enough money to pay the taxes that you had to pay because of you condition as an autonomo. One of the responsabilities of an autonomo is to be aware that there is enough money in the bank account so they can pay the taxes.
If there was any miscommunication or misunderstanding, we sincerely regret it and would be happy to discuss this further to address your concerns. Please feel free to contact us directly at contacto@taxscouts.com so we can work toward a resolution.
Thank you for sharing your feedback, as it helps us improve and better serve our clients.
Best regards,
ES TaxScouts
Highly recommend TaxScouts and Pere Bosch
I can’t recommend TaxScouts and my advisor Pere Bosch enough! Pere is an absolute professional—trustworthy, reliable, and incredibly responsive. He’s been essential in handling both mine and my wife’s autónomo setups, resolving countless small issues with ease and efficiency.
A special shoutout to Pere for his persistence and dedication in securing my approval for the Beckham Law. After multiple rounds of document submissions and setbacks, I was about to give up, but Pere kept pushing forward. Thanks to his expertise and determination, everything got approved in the end.
If you’re looking for an professional who truly goes above and beyond, Pere is your person. His support has been invaluable, and I’m grateful to be working with him.
26 November 2024
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Luis!
Thank you so much for your kind words and for sharing your experience with TaxScouts and Pere! We're thrilled to hear that Pere's professionalism, persistence, and expertise have made such a positive impact on your autónomo setup and the approval of the Beckham Law. It’s inspiring to know that his dedication helped you overcome the challenges along the way.
Your satisfaction is our priority, and we’re glad to see that Pere’s efforts have exceeded your expectations. We’ll make sure to pass along your appreciation to him—it means a lot to us!
Thank you for trusting us and for recommending our services. We’re here to support you whenever you need us!
Kind regards,
ES TaxScouts
I love TaxScouts services and advisory…
I love TaxScouts services and advisory activities for taxation. Exactly fitting my needs, full online, super efficient communication and handling of the tasks. No hidden fees, straight and honest. I got what I was expecting, well actually I got more help than I thought was included. Not only helping my business through administartion and application for mandatory things but also my family members. Fully recommended.
19 November 2024
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Bela!
Thank you so much for your amazing feedback! We’re thrilled to hear that our services not only met but exceeded your expectations. Providing efficient, transparent, and comprehensive support is at the core of what we do, so knowing we could assist both you and your family is incredibly rewarding.
It’s clients like you who inspire us to keep delivering our best. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you for recommending us!
Best regards,
The TaxScouts Team
The experience was excellent
The experience was excellent, with extremely qualified professionals who were very quick to resolve any situation related to the subject. I am very satisfied.
6 November 2024
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Gabriel!
Thank you so much for your kind words and the wonderful review! We’re thrilled to hear that your experience with TaxScouts exceeded expectations. Our team always strives to provide the best possible service, and it’s incredibly rewarding to know that we succeeded in delivering that for you.
If you need anything please contact us, we will be happy to assist you! Kind regards,
ES TaxScouts
They NEVER presented my taxes on time
They NEVER presented my taxes on time. Never fully answered my questions when asked. Caused me problems that I had to solve on my own wit the government because they were not helping me with them. And I was paying the Premium subscription!! I tried and tried and after 6 months everything keeps being a disaster. NOT WORTH THE EFFORT!!!!
30 October 2024
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hola Marta,
Gracias por dejarnos una segunda review, como ya te hemos comentado varias veces, se te ha respondido en todo momento a tus solicitudes y peticiones, contestamos y atendemos a todos nuestros clientes sin importar qué servicio tengan contratado.
En cuanto a la declaración trimestral de tu marido, al enviar la documentación una vez pasado el periodo para domiciliar el impuesto se debe de pagar con el código NRC, y pese a las numerosos intentos de contacto por parte de tu asesora, no lo habéis facilitado aún, habiendo pasado ya 6 meses.
En cuanto a la declaración de la renta, habéis facilitado la información fiscal fuera de plazo de presentación. Tratamos de ayudar a todos nuestros clientes, pero deben de facilitar la documentación pertinente en tiempo y plazo para que podamos presentarle los impuestos.
Espero que ahora haya quedado más claro, quedamos a tu disposición para lo que necesites, por supuesto.
Un saludo,
El equipo de Taxscouts
Your taxes simplified
The website is easy to use. Fast response from the teams and excellent communication.
17 October 2024
Reply from Taxfix España (anteriormente TaxScouts)
Hi Glenda! Thank you so much for your 5 star review! We are pleased to offer you a good service, in case you need anything please contact us!
Kind regards,
TaxScouts
Great responsiveness
I didn´t use them much, unfortunately, but these guys are on top of the game. Also very important for me: no nonsense policy when it comes to unsuscribing. And overall great responsiveness.
I do recommend them and will use them again if the chance arises.
9 October 2024
Unprompted review
Reply from Taxfix España (anteriormente TaxScouts)
Hi Moises!
Thank you very much for your review, we really appreciate it. In case you decide to hire our service again we would be really proud.
Kind regards,
TaxScouts
Great support for onboarding
22 August 2024
Unprompted review
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