Tax Defense Network Reviews 598

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, often going above and beyond to assist. The service provided is frequently described as excellent, with many people appreciating the efficiency and the personalized approach to their issues. Reviewers are particularly impressed with the quick response times and the clear communication throughout the process. However, some people were dissatisfied with the contact and communication, mentioning difficulties in reaching representatives and a lack of consistent updates. A few other people also felt that despite the service, their tax issues were not fully resolved or that the outcome did not meet their expectations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service. Many customers praise the professionalism, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers praise consistent and transparent... See more

Response time

Consumers generally express satisfaction with the responsiveness of the service. Many reviewers highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tax Defense and Jennifer was the best decision we made. Jennifer has done and continues to do everything possible to fight on our side with the IRS and helped us keep our business. She ha... See more

Company replied

Rated 5 out of 5 stars

I got a positive result due to all of the hard work done by Tax Defense Network. I didn't think anything would reduce my stress, but working with them helped a lot. The person assigned to me was kind,... See more

Company replied

Rated 5 out of 5 stars

Tax defense network was very professional. And was able to accomplish getting me locked into a reasonable payment plan. I highly recommend this company.Their team was very helpful. The team I worke... See more

Company replied

Rated 5 out of 5 stars

Our experience was successful. The whole team was very helpful and responded back asap. They kept us informed during the process. Our case was successfully because of a team that was committed, consis... See more

Company replied


Company details

  1. Tax Advisor
  2. Accounting Firm
  3. Financial Consultant

Written by the company

Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

598 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amanda Gilmore was very helpful and…

Amanda Gilmore was very helpful and kept me apprised every step of the way. This is the second time I have used them and have been satisfied with each experience.

25 July 2025
Unprompted review
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Reply from Tax Defense Network

We are happy to be your consistent choice of tax service specialists! Thank you for your business and this wonderful rating for our Tax Defense Network team.

Rated 5 out of 5 stars

Richard Macedo was an excellent person to work with

Richard Macedo was always available for me, answered all my questions and the case was solved promptly. He was a great person to work with. Thank you for all your support during all these months.

18 August 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

Kendra Ross made the difference she was…

Kendra Ross made the difference she was incredibly responsive, knowledgeable, empathetic, and competent. The team was communicative and provided guidance and recommendations or get towards swift and positive resolution.

13 August 2025
Unprompted review
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Reply from Tax Defense Network

We're happy to know we've left such a positive impression on you. Thank you for choosing Tax Defense Network to assist you with your tax matters!

Rated 5 out of 5 stars

Great communication

Great communication. Did what they said they would do.

Maria & Aruna always follow through in a timely manner and answer any questions or concerns that I had.

I would recommend your service to all.

18 August 2025
Unprompted review
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Reply from Tax Defense Network

It's always a pleasure to hear we've earned our client's recommendation. Thank you for your business and for choosing our team to assist you with your tax matters!

Rated 5 out of 5 stars

It's was great good communication and…

It's was great good communication and was able to help solve the problem

31 July 2025
Unprompted review
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Reply from Tax Defense Network

We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business!

Rated 4 out of 5 stars

Prompt

Prompt, understandable

13 August 2025
Unprompted review
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Reply from Tax Defense Network

Thank you for this great feedback for our team. We are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

Service with results that were timely.

We were very pleased with the service provided by Tax Defense. Working with Heather and Emma helped make the process very simple and painless. They were very courteous, friendly, knowledgeable and customer service oriented. Thank you for your time and effort on helping us take care of our tax issue.

14 August 2025
Unprompted review
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Reply from Tax Defense Network

We are thrilled to hear of your positive experience with our Tax Defense Network team. Thank you for your business and this incredible review!

Rated 5 out of 5 stars

I have used Tax Defense Network twice…Amazing Experience

I have used Tax Defense Network twice and they have been amazing in follow up and customer service. This time as was pared up with an amazing Lady named Veronica Sotomayor. She is amazing in her her people skills and knowledge of Tax process consideration as they help you to work with the IRS. Thanks to Veronica and her Legal Team. I highly recommend them!! Thanks Ed

1 August 2025
Unprompted review
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Reply from Tax Defense Network

We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business!

Rated 5 out of 5 stars

A serendipitous selection

I picked Tax Defense Network on a whim from a Google search. It turned out to be the best decision I could have made. Everyone I spoke with, from the first person that answered the phone, and then to my assigned consultant Ms. Richardson, was top-shelf professional.

1 August 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate this stellar rating for our Tax Defense Network team. It's been a pleasure working with you to address your tax matters!

Rated 5 out of 5 stars

10/10 experience

I would like to expresse the amount of care and time spent to make sure my needs were met, they were way above par. Maria and Aruna made the tedious tax experience feel like it wasn't impossible to navigate or overcome and made sure to communicate with me with any questions or concerns I had. 10/10 would recommend to anyone struggling with tax debt.

11 August 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

It started out as a long process about…But ended in success!!

It started out as a long process about 5 years ago, we went through several agents, until our last a final one who saved us, seriously. Renzi R. and her team TA, Marchell B., Tiam, Alicia R., and LT.P.
I will never forget her words Renzi R. told us, let's get this case closed! I couldn't believe what she was saying there was HOPE! and that was December 2024 what a nice thing to hear before Christmas and a way to start the New Year with Hope! Renzi, communicated, kept us informed, and when she asked for something we sent it so she could do her job. And Now the good news, OUR CASE IS CLOSED!! As of July 28th 2025
I would recommend Renzi R. and her team and Tax Defense Network!!!! They did an outstanding job for us, we were and are very pleased. Renzi, said if we need anything or receive anything from the IRS to let her know with no hesitation.

28 July 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate this stellar rating for our Tax Defense Network team. It's been a pleasure working with you to address your tax matters!

Rated 1 out of 5 stars

Paid over 3k and waited almost 2 years to get a botched payment arrangement

We worked with this company for nearly 2 years before they solved NOTHING. We were moved around to different representatives 3 times because it seems as though they have high turnover. The first person we were working with left the company and reached out to us privately to let us know that we would work with her outside of Tax Defense which I should have taken as a red flag but we were invested and had paid a lot of money so we stayed. We had about 50k of IRS debt that we needed help resolving , our representative Joshua sent us a payment arrangement in which NOTHING had been negotiated when the reason we signed up was to get some of the interest and fee's negotiated but that did not happen. We agreed to the payment plan and less than 1 payment in we got letters from the IRS stating that we were in default because we had outstanding balances for prior years. I reached out to Josh over 10x to see why we were getting these notices since we thought everything was bundled in to the payment arrangement and he never responded. After calling the IRS myself and doing my own research I found out that only 23k of the 52k we owed was in the payment arrangement . They have butchered our entire case and now we are out over 3k in fees that we paid them and could have used to pay the IRS directly instead. If you are considering this company do not waste your time, effort and money. You are better off calling the IRS directly.

17 May 2025
Unprompted review
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Reply from Tax Defense Network

We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.

Our team takes your feedback very seriously and would be happy to speak with you about this matter further. As we're unable to identify you based on the information provided, we'll ask that you contact our team at tdncares@taxdefensenetwork.com for further assistance.

We hope to hear from you!

Rated 5 out of 5 stars

A most wonderful experience for you…

A most wonderful experience for you piece of mind Also keeping me updated on progress I would give high marks on the experience I have If you have a problem please call them

8 August 2025
Unprompted review
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Reply from Tax Defense Network

It's always a pleasure to hear we've earned our client's recommendation. Thank you for your business and for choosing our team to assist you with your tax matters!

Rated 5 out of 5 stars

A great experience

Was a bumpy ride with NY Tax and paperwork submitted, but once that was resolved the process was quick and painless. I greatly appreciate the help Tax Defense gave to finally put my tax issues to rest. I would recommend them in the future.

5 August 2025
Unprompted review
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Reply from Tax Defense Network

We're thrilled to hear you are satisfied with the outcome of your services! Thank you for taking a moment to rate your experience with our Tax Defense Network team.

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful, I highly recommend you and the team…

1 August 2025
Unprompted review
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Reply from Tax Defense Network

We truly appreciate this stellar rating for our Tax Defense Network team. It's been a pleasure working with you to address your tax matters!

Rated 5 out of 5 stars

I highly recommend the Tax Defense Network

I highly recommend the Tax Defense Network. They did an amazing job with an urgent matter regarding taxes that had a very tight deadline. They were all so kind and knowledgable. A massive shout out to my case manager, Katrina Curtis, Janet Hammerquist, and Mason Dhondt.

29 July 2025
Unprompted review
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Reply from Tax Defense Network

We're happy to know we could reach a quick and positive resolution for your tax matters. Thank you for choosing Tax Defense Network!

Rated 5 out of 5 stars

One of my main issues is being listened…

One of my main issues is being listened to and this company has employees who listen to me. Tax season is stressful and it doesn’t get easier yet but one day it will for me: George Lowery, Ryan Kissling, Paul Bina and everyone that I can’t possibly list but you know who you are because I emailed your supervisors too. 😊. Thank you for taking the time with me and following up with me when something came up and document preparation was and is the toughest assignment but I have learned so much. I truly , truly appreciate you all! God bless you ✝️. Miss Jones

28 July 2025
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business!

Rated 5 out of 5 stars

Kendra was great

Kendra was great! She guided me through the entire process and made sure in the end I was taken care of.

29 July 2025
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

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