I recently had an issue with a gi I ordered, as it tore after only a few training sessions. I reached out to Tatami support, and Shelby handled my case. Shelby was friendly, understanding, and ma... See more
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Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami
United Kingdom
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Shelby with customer service was incredibly helpful!

Reply from Tatami Fightwear
Fantastic response time and quick resolution to my request from Shelby!

Reply from Tatami Fightwear
Went above and beyond saved me a headache mistakenly ordered wrong sizes Dan rectified this immediately amazing service timely response best gear on the market what more could you want.

Reply from Tatami Fightwear
I’ve been really impressed with Tatami from start to finish. The quality of their products is outstanding, especially for the price. Everything feels well made, durable, and designed by people who genuinely understand Brazilian Jiu-Jitsu.
The Kids Mini Grapplers Gi has been a huge hit with my son. The quality is excellent, but more importantly, it’s made training fun again for him. He absolutely loves the shark design, and it’s given him a real confidence boost. Seeing him excited to put his gi on and head to class has been priceless.
The customer experience has been just as good. The website is easy to navigate, ordering was straightforward, and everything arrived quickly with no issues, Tatami is very much our go to now.
It’s refreshing to deal with a company that combines excellent products with great service and an easy buying experience. I’ll definitely be buying from Tatami again and wouldn’t hesitate to recommend them to anyone looking for high-quality BJJ gear.

Reply from Tatami Fightwear
Super Customer service as always! Shelby answered within hours and had updated my address details after my mistake. Always been impressed with Tatami's kit (most of it is in support of Reorg) and their customer service! Keep it up! Thanks 🙏

Reply from Tatami Fightwear
Impeccable customer service and top quality gear that stands the test of time on the mats.

Reply from Tatami Fightwear
I have ordered the same model of shorts size L.
Weirdly enough one of them was larger than the other.
I have reached out to Tatami and within 2 hours they have acknowledged the error and offered a refund. I have also gotten to keep the “faulty” pair free of charge
Super good customer service

Reply from Tatami Fightwear
Very Quick responses! And did not waste any time processing my return! Very professional interraction.

Reply from Tatami Fightwear
We ordered a dashboard, it arrived promptly but with a defect in the material.
After we provided proof, the item was replaced quickly with no issue.
Accodents happen, but the service is how you deal with it.
Fantastic service, well done Tatami

Reply from Tatami Fightwear
I wear Tatami brand since my white belt, incredible Gi / no Gi quality. Quality gis are not expensive and the client service experience is just awsome !

Reply from Tatami Fightwear
I made a mistake with my order and emailed them, asking if I could correct it. Dan got back to me within an hour, on a Sunday, and kindly amended my order. Brilliant service!

Reply from Tatami Fightwear
I did order a size up but it was incorrect, however Customer Service (by email) were a great help. Have passed website link to a friend whose son will be ordering one soon. They have offers on regularly.

Reply from Tatami Fightwear
Genuinely impressed with the outstanding service I received from Karen at Tatami Fightwear. As a complete newcomer to BJJ, especially when it comes to Gi sizing, I reached out for guidance, and Karen couldn’t have been more helpful. She answered every question quickly, clearly, and with a level of care that made the whole experience effortless. Genuinely appreciate the support.

Reply from Tatami Fightwear
Had an issue with a damaged rashguard during transit. They resolved the issue quickly and were very responsive. Customer service was great

Reply from Tatami Fightwear
Had to reach out to the Support Team to clarify some questions regarding shippment from UK to EU counties and within minutes I received a reply which solved my issue.
Thanks again Shelby. 👍
The shippment arrived a couple of days later and the product quality is great.

Reply from Tatami Fightwear
An absolutely fabulous, fabulous company. This company was recommended to me by dear friend of mine. I accidentally ordered ladies shorts this morning and not men’s and they couldn’t be more helpful.
A really top drawer company with great customer service

Reply from Tatami Fightwear
Ordered six items, received six in the mail, except that what was supposed to be a pair of joggers was actually a sweater. Support fixed my issue extremely quickly and Karen was helpful in getting my new joggers processed immediately. Excited to buy from Tatami again!

Reply from Tatami Fightwear

Reply from Tatami Fightwear
Amazing customer service. I ordered a new gi, and once payment was received I realised that I had ordered the wrong colour. I contacted customer service to explain what had happened, and an hour later they had responded as well as updated the order to the correct one. Compared to many other businesses I have dealt with in the past, Tatami are easily contactable and are prompt to resolve any issues.

Reply from Tatami Fightwear
Fast shipping, impeccable customer service, and clothes that are amazing as always ❤

Reply from Tatami Fightwear
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