I recently had an issue with a gi I ordered, as it tore after only a few training sessions. I reached out to Tatami support, and Shelby handled my case. Shelby was friendly, understanding, and ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product just purchased, gi came timely, communication was great

Reply from Tatami Fightwear
Shelby was really kind and supportive when I encountered a minor issue with a purchase.
I was provided with lots of options and this made me feel good that quality customer service still exist.
I will be purchasing from this company again in the future because of this experience.
Thank you Shelby.

Reply from Tatami Fightwear
Brought a new rash guard that was damaged , customer service was quick at responding and sending out a replacement , products are usually always great when ordering anyway so I wasn’t too bothered but customer service is even better

Reply from Tatami Fightwear
Tatami is AMAZING! Gear looks and fits great. Customer service is top notch. After receiving a pair of pants that were mislabeled, Karen worked with me and provided an outcome that made me feel lucky instead of inconvenienced!
Thanks Karen and Tatami!

Reply from Tatami Fightwear
Excellent experience with Tatami Fightwear.
I’ve been extremely happy with both the quality of their products and the level of customer service provided. The gis are comfortable, durable, and feel great during training.
I did experience an issue with one of my orders, but what impressed me the most was how professionally and efficiently the situation was handled. The support team was responsive, understanding, and genuinely committed to finding the best possible solution quickly and smoothly.
The entire experience reinforced my confidence in the brand. It’s great to see a company that not only delivers high-quality products but also truly values its customers and stands behind what they sell.
Highly recommended.

Reply from Tatami Fightwear
Excellent company to deal with. Great gear and fast delivery. The CS team are great. Always very helpful with returns/exchanges.
I just wish they would bring back the 'classic' t-shirts.

Reply from Tatami Fightwear
Best customer experience I’ve ever had from a retail brand! Shelby was fantastic and resolved our issue quickly and helpfully! 100% recommended!

Reply from Tatami Fightwear
Amazing customer service from Shelby!
I made a mistake with my Gi size on an international order and contacted support right away. Shelby responded within minutes, put my order on hold, and helped me cancel it so I could re-order the correct size. Super fast, kind, and efficient service. Thank you, Shelby!

Reply from Tatami Fightwear
Amazing customer service- fast/responsive and very kind.

Reply from Tatami Fightwear
I spoke with Karen in their customer service about sizing, fit, and availability and the service was fantastic! She even went as far as checking what size the team were to make sure the guidance was as spot on as it could be.

Reply from Tatami Fightwear
I had received the wrong material for my order but the support team did a fantastic job making sure it was fixed and that I got what I ordered in a timely manner.

Reply from Tatami Fightwear
After having an issue with dpd delivering my
Item Shelby at customer services couldn’t do enough to help resolve the situation sent me another Gi which arrived very quick great communication Great company and great quality Gi really happy thank you 🙏

Reply from Tatami Fightwear
Brought two gi’s now and both have been great an expensive reorg one and a cheaper one and both feel great and ideal to be chocked out by a higher belt and thrown around in
Great gear and wish I could blame it for my bad jujitsu 😁

Reply from Tatami Fightwear
I've ordered from Tatami a few times and got to say the products are top quality and the delivery has always been super quick. Thank you Tatami.

Reply from Tatami Fightwear
Excellent service and quality garments, my 11 yr daughter began Jui Jitsu 3 month ago, in that time, we've purchased her gi, rash guard and shorts and a hoodie.
Garments received within 48hrs of ordering, any queries the company have replied, swiftly and respectfully.
I would strongly recommend them

Reply from Tatami Fightwear
Everything I got was for my first competition. I purchased a black comp gi (fitted perfect as I am a slim guy, also got me some compliments. Very high quality & durability especially for the price compared to others.
I also purchased Kanagawa Shorts - Black & Tatami Pro Rash Guard - White, both fitted perfect and gave me a lot of confidence for my No-Gi fights, very high quality & durability same as the gi. Excellent products for price & style. 10/10 would recommend over other brands. What you see is what you get, exactly how it should be. :)

Reply from Tatami Fightwear
Always speedy delivery, and customer service is 5 star very quick I made a mistake on address for shipping and Karen solved in minutes for me. On the balls guys! Can’t wait for my next order

Reply from Tatami Fightwear
Really great customer service from both Ryan and Shelby. They replied very quickly, were very kind and helpful, and handled my missing package professionally. Even though the original parcel was unfortunately lost during shipping, they immediately arranged a replacement order and kept me updated throughout the process. Very appreciated!

Reply from Tatami Fightwear
The quality and modernity of everything that tatami brings out is perfect, I'm not just saying this because I've been using this brand for a number of years which is why I can talk with boldness

Reply from Tatami Fightwear
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.