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Tappily Reviews 

4,616
•
TrustScore 4.5 out of 5

4.7

Non-Bank Financial Service
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Rated 5 out of 5 stars

Company really helped me when I needed that extra bit of money. Loved the fact it took payments easily by monitoring your bank when they noticed an increase rather than falling on a difficult date whe... See more

Rated 5 out of 5 stars

The ease of use, both borrowing and paying back is the best feature. Connecting bank accounts is a 2 minute process and once that's complete you are good to go! The money arrives in your account in... See more

Rated 5 out of 5 stars

V simple and clean service , there when you need it . I’ve used my facility several times when cash flow was tighter than expected or a payment due to me was late - this service smoothed out those ty... See more

Company details

  1. Non-Bank Financial Service

About Tappily

Written by the company

Feel secure in your finances
Tappily provides flexible credit that is easy to manage and minimises costs, with a limit of up to £2,500.
Responsible lending
Here at Tappily, we are committed to lending responsibly, which means we are very careful when choosing how much to lend to our customers. We carry out strict, bespoke affordability checks using a customer’s credit file and bank transaction data. We will only lend what we believe to be affordable and will not cause our customers financial difficulty.
Automatic repayments
Tappily repayments are designed to be taken automatically:
  • Minimising the length of time a balance is outstanding
  • Saving you interest
If, after a payment comes into your account (your salary, for example), and you have enough available balance to make a repayment, our system will apply for up to 50% of your calculated disposable income.
  • We will only attempt for repayments up to this defined value in one calendar month
  • Once this limit has been reached, no further automatic repayments will be taken
  • This may be different from the minimum payment you must make each month
How do you access my bank data?
Access to your data is via a secure, encrypted channel under the government initiative of Open Banking. We collect the following information direct from your bank (once you have granted access);
  • Bank account number and sort code
  • Transaction data
  • Balance data
Should you have any more questions please refer to our FAQs page.
Click here for our FAQs
Opening Hours
  • Monday: 08:00 - 19:00
  • Tuesday: 08:00 - 19:00
  • Wednesday: 08:00 - 19:00
  • Thursday: 08:00 - 19:00
  • Friday: 08:00 - 19:00
  • Saturday: 09:00 - 17:00
  • Sunday: closed
You can reach us during these hours on the phone, or you can use the livechat facility on our website by clicking here.
Review Inbox
If you wish to contact our review inbox you can do so at the following address:

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,616)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Keeps taking unauthorised payments

Keeps taking unauthorised payments, despite having set repayment. They’ve ceased the borrowing, so I’m left with no money to pay the bills. Literally took the whole of my Christmas bonus and you can’t stop them.

23 December 2022
Unprompted review
Tappily logo

Reply from Tappily

Hi Kris,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your experience with Tappily.

We have attempted to contact you through Trustpilot in order to identify your account and understand what happened in this instance.

Please feel free to contact us with any questions on 0808 169 4927 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@tappilymail.co.uk

Kind regards,
Tappily Reviews Team

Rated 4 out of 5 stars

Easy access

Easy access, fair rates, tge only thing I will say is the minimum payment is off....190 when it says 100

21 December 2022
Unprompted review
Rated 1 out of 5 stars

Been waiting for the outcome of my…

Been waiting for the outcome of my complaint since august. Really poor to be honest. All I want is a response been more than patient

20 December 2022
Unprompted review
Tappily logo

Reply from Tappily

Hi Sam,

Thank you for taking the time to leave a review.

We are sorry to learn that you are dissatisfied with your experience with Tappily.

We have attempted to contact you through Trustpilot in order to identify your account and resolve your issue.

Please feel free to contact us with any questions on 0808 169 4911 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open open Monday to Friday between 8am - 7pm and Saturdays 9am - 5pm.

Alternatively, email us at reviews@tappilymail.co.uk

Kind regards,

Tappily Reviews Team

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