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Tappily Reviews 

4,616
•
TrustScore 4.5 out of 5

4.7

Non-Bank Financial Service
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Rated 5 out of 5 stars

Company really helped me when I needed that extra bit of money. Loved the fact it took payments easily by monitoring your bank when they noticed an increase rather than falling on a difficult date whe... See more

Rated 5 out of 5 stars

The ease of use, both borrowing and paying back is the best feature. Connecting bank accounts is a 2 minute process and once that's complete you are good to go! The money arrives in your account in... See more

Rated 5 out of 5 stars

V simple and clean service , there when you need it . I’ve used my facility several times when cash flow was tighter than expected or a payment due to me was late - this service smoothed out those ty... See more

Company details

  1. Non-Bank Financial Service

About Tappily

Written by the company

Feel secure in your finances
Tappily provides flexible credit that is easy to manage and minimises costs, with a limit of up to £2,500.
Responsible lending
Here at Tappily, we are committed to lending responsibly, which means we are very careful when choosing how much to lend to our customers. We carry out strict, bespoke affordability checks using a customer’s credit file and bank transaction data. We will only lend what we believe to be affordable and will not cause our customers financial difficulty.
Automatic repayments
Tappily repayments are designed to be taken automatically:
  • Minimising the length of time a balance is outstanding
  • Saving you interest
If, after a payment comes into your account (your salary, for example), and you have enough available balance to make a repayment, our system will apply for up to 50% of your calculated disposable income.
  • We will only attempt for repayments up to this defined value in one calendar month
  • Once this limit has been reached, no further automatic repayments will be taken
  • This may be different from the minimum payment you must make each month
How do you access my bank data?
Access to your data is via a secure, encrypted channel under the government initiative of Open Banking. We collect the following information direct from your bank (once you have granted access);
  • Bank account number and sort code
  • Transaction data
  • Balance data
Should you have any more questions please refer to our FAQs page.
Click here for our FAQs
Opening Hours
  • Monday: 08:00 - 19:00
  • Tuesday: 08:00 - 19:00
  • Wednesday: 08:00 - 19:00
  • Thursday: 08:00 - 19:00
  • Friday: 08:00 - 19:00
  • Saturday: 09:00 - 17:00
  • Sunday: closed
You can reach us during these hours on the phone, or you can use the livechat facility on our website by clicking here.
Review Inbox
If you wish to contact our review inbox you can do so at the following address:

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,616)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Tappily is so user friendly.

The ease of use, both borrowing and paying back is the best feature. Connecting bank accounts is a 2 minute process and once that's complete you are good to go!

The money arrives in your account instantly and when you pay it back it is instantaneous which helps for last minute payments.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

A very handy product

A very handy product that helps out with those little problems that my arise at the moment when you just a little short of cash, reasonable rates too.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

Very useful

Very useful to get you through to next payday. They connect to your bank account and take the money when you get it, which means less dishonest lenders for them and cheaper rates for us.

The only bad reviews I have seen here just by browsing briefly are from people who did not understand that Tappily do this, and have complained about this. Ultimately don't take out a loan if you can't pay it back, and if you don't want them to take it out immediately, you can set a limit to manage this easily on their app (eg: don't leave me with less than £300 in my bank account). Until you understand how they work, don't take out a big loan.

29 December 2022
Unprompted review
Rated 3 out of 5 stars

Need higher credit limit

I enjoy the flexibility of it, being able to check what I owe whenever I like. I don't like that I can't apply for a higher credit limit.

28 December 2022
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Reply from Tappily

Hi Connor,

Thank you for taking the time to leave a review.

We have arranged for one of our Customer Care agents to get in touch to talk through any concerns that you may have.

In the meantime, we would like to take the opportunity to explain how Tappily works, particularly in relation to interest rates as well as our affordability checks.

Here at Tappily, we are committed to lending responsibly, which means we are very careful when choosing how much to lend to our customers.

We carry out strict, bespoke affordability checks using a customer’s credit file and bank transaction data.

We will only lend what we believe to be affordable and will not cause our customers financial difficulty. If you do become eligible for an increase you will be contacted automatically via your dashboard.

However, if you would like to discuss any aspect of your account or how the product operates in more detail, please call us on 0808 169 4927 or chat with us via our live chat facility, this is available from our website, www.tappily.co.uk.

Our phoneline and chat service is open Monday to Friday between 8am - 7pm with our live chat also available on Saturday between the hours of 9am – 5pm.

Alternatively, email us at reviews@tappilymail.co.uk.

Kind regards,
Tappily Reviews Team

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