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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, often highlighting the careful curation of unique and high-end vintage items. Many appreciate the accurate descriptions and imagery, ensuring items arrive exactly as expected. The delivery service is frequently mentioned as fast and smooth, with items arriving well-packaged and in excellent condition. Reviewers also commend the staff for their friendliness, helpfulness, and extensive knowledge of vintage designer pieces, contributing to a luxurious and pleasant shopping experience. However, some customers also noted that international shipping can take a considerable amount of time, with one reviewer mentioning a three-week delay for an item to clear customs.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality and curation... See more

Quality

Consumers consistently praise the high quality of products, noting that items arrive exactly as described and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and efficient... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Retail

Users describe positive interactions with retail, consistently praising it as the best vintage store they've... See more

Based on these reviews

Rated 5 out of 5 stars

Sylk is the best vintage store I’ve ever come across. Dex and Soph procure the most exquisite pieces and listen to their clients needs to source what they most desire. They hold some rare luxurious it... See more

Company replied

Rated 5 out of 5 stars

The item came exactly as described and pictured - perfect quality! The shipping was quick and had zero issues. The sellers also sent a short, handwritten note which was lovely to read! Will definitely... See more

Company replied

Rated 5 out of 5 stars

Filled with well-curated, beautiful pieces, Sylk is a treasure trove of gorgeous vintage and designer items. You can shop online, at their open days or do what I did, and make an appointment to browse... See more

Company replied

Rated 5 out of 5 stars

SYLK was made for me. Every piece I’ve purchased has not disappointed me. Delivery is top tier, love the lovely note that comes with every purchase. I’m so reluctant to tell people about SYLK because... See more

Company replied

Rated 5 out of 5 stars

The sweater arrived exactly as described and in great condition for a pre-owned item. The fit was what I liked the most — it looks really clean on, almost like it was styled on a model. It sits ni... See more

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Rated 5 out of 5 stars

Sylk Store Vintage in Manchester is an absolute beautiful store. The curation is perfect, with a great mix of unique vintage pieces and standout statement items you won’t find anywhere else. Everyth... See more

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Rated 5 out of 5 stars

This leather jacket is absolutely amazing and it's prime example of how a good cut will fit almost all body type each with their own style. I am very petite and though the jacket is oversize it give... See more

Company replied

Rated 5 out of 5 stars

Bought a vintage leather jacket from Sylk and I absolutely love it. The price is amazing for the quality, and the photos did great justice for the colour, the fit, and how it sits which I really appre... See more

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Rated 5 out of 5 stars

This store is a treasure trove of vintage finds, unlike any other I've visited. It’s where I discover all the dream pieces I've admired on Pinterest. The clothing is pristine and impeccably cared for.... See more

Company replied

Rated 5 out of 5 stars

I have bought multiple pieces from Sylk and I genuinely hand on heart love them all! The clothes are of high quality and packaged carefully. The customer service and attention to detail is second to... See more

Company replied

Rated 5 out of 5 stars

The best for vintage! Have been a customer for about 4 years and not once been disappointed. They’re my go-to for jackets (a Burberry blazer is my holy grail wardrobe item), but I’ve definitely got my... See more

Company replied

Rated 5 out of 5 stars

I am so impressed by Sylk and would highly recommend ordering from them. I’ve been searching for the perfect leather trench for ages and happened across their website. Website design is great, nice cl... See more

Company replied

Rated 5 out of 5 stars

What a gem of a place this is! Having looked online I decided to made a private appointment to browse the store. Dexter welcomed me and was on hand to advise if needed, really friendly and helpful. A... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase of a jacket the description on both occasions has been spot on And if the product has and imperfect the photographer is very clear . My jacket was packaged with care def... See more

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Rated 5 out of 5 stars

Amazing service and stunning product. So many compliments on my purchase. Fast delivery, quality product at great prices. I’ll definitely be back!

Company replied

Rated 5 out of 5 stars

Exactly what I wanted, lovely quality and as described, fast delivery they fit perfectly and a handwritten note from Sophy and Dexter. Will be back to buy again. Thank you

Company replied

Rated 5 out of 5 stars

Best vintage store I have ever shopped. Find all my dream pinterest pieces in this place. Clothes are neat and well maintained. The shop is aesthetic and such an inspiring place. Very friendly and hel... See more

Company replied

Rated 5 out of 5 stars

I purchased a Christian Dior trench coat and it’s been a staple piece in my wardrobe for years now. I love the quality you get here and recommend to all my friends! 😊

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Rated 5 out of 5 stars

I purchased a lovely wool coat from here which was delivered on time and looked exactly as it did in the photos, very happy with the service

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Rated 5 out of 5 stars

The best vintage shop I’ve ever found - excellent selection, quick delivery and a fair returns policy! Highly recommend, I’ve found several treasured pieces.

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Rated 5 out of 5 stars

Glad I came across SYLK, great experience from beginning to end (very professional). Items are as described, I will definitely be purchasing more items

Company replied

Rated 5 out of 5 stars

Beautiful dress exactly as seen and described. Nicely packaged and delivered promptly. What more could you ask!

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Rated 5 out of 5 stars

We visited SYLK in the last week of December and the team were fantastic, there was no pressure to purchase, we were allowed the time and space to explore the items at our own pace and try pieces on... See more

Company replied

Rated 5 out of 5 stars

Oh, fantastic chocolate brown blazer! Thank you guys! It’s a stunning piece, goes with so many of my favourite styles!

Company replied

Rated 5 out of 5 stars

Love the styling and honest descriptions, effortless well sourced pieces! It’s just difficult to pick

Company replied

Rated 5 out of 5 stars

Great one on one service. Beautiful studio, well curated, unique pieces.

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Rated 5 out of 5 stars

Obsessed with everything at Sylk. Every order has been perfection!

Company replied

Rated 5 out of 5 stars

Great product and amazing service. Will definitely shop here again.

Company replied

Rated 5 out of 5 stars

Quick postage and a lovely item in great condition. So excited to wear my suit!

Company replied

Rated 5 out of 5 stars

fast delivery and clothes were in excellent condition. Thank you !

Company replied

Rated 5 out of 5 stars

Staff are so friendly and really nice selection of cool pieces

Company replied

Rated 5 out of 5 stars

SYLK is a gem. I’m in love with every piece I’ve purchased. Thank you for existing.

Company replied


Company details

  1. Vintage Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Second Hand Store
  5. Used Clothing Store
  6. Women's Clothing Store

Written by the company

SYLK is a curated unisex premium vintage & designer store focusing on minimal & timeless design. Our focus is to curated preloved clothing made from natural fibres and to present this in a contemporary feel. Each piece is hand sourced by the founders, Dexter & Sophy. You can shop our collection via our website, in person by booking in an appointment to visit our studio or attending one of our monthly studio open days.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

5-star
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1-star

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Rated 5 out of 5 stars

This store is a treasure trove of…

This store is a treasure trove of vintage finds, unlike any other I've visited. It’s where I discover all the dream pieces I've admired on Pinterest. The clothing is pristine and impeccably cared for. The shop’s ambiance is both visually pleasing and motivational. The owners are incredibly welcoming and supportive. Wishing them continued success!

28 December 2025
Unprompted review
SYLK logo

Reply from SYLK

Hi Kimberly, thank you so much for your kind review. It means the world to hear that our store is coming across in this direction, thank you for your support!

Rated 5 out of 5 stars

Gorge leather trench, fabulous service

I am so impressed by Sylk and would highly recommend ordering from them. I’ve been searching for the perfect leather trench for ages and happened across their website. Website design is great, nice clear photos and love the styling of the items too. I also massively appreciate providing the measurements of the model, as I am tall, this helps me loads when finding the perfect coat. My order was with me within days and was beautifully wrapped with a handwritten note. Coat was exactly as described and pictured and was perfect. It is so, so important to support small businesses like Sylk who really go above and beyond and care about what they do. I would order from them again in a heartbeat and a huge thank you for the gorge coat, the compliments from my friends don’t stop! Natalia x

1 December 2025
SYLK logo

Reply from SYLK

Thank you for leaving this review. We’re really pleased you enjoyed your experience with SYLK and appreciate the support. So glad to hear you found your perfect leather trench!

Rated 5 out of 5 stars

SYLK was made for me

SYLK was made for me. Every piece I’ve purchased has not disappointed me. Delivery is top tier, love the lovely note that comes with every purchase. I’m so reluctant to tell people about SYLK because I want all the items to myself. Thank you for curating beautiful vintage, one of one pieces while being sustainable at the same time. I appreciate what you do and will continue to support.

7 November 2025
SYLK logo

Reply from SYLK

Hi Lyn, thank you so much for coming back to us. We really appreciate your continued support and are glad you found our curation to be beautiful!

Rated 5 out of 5 stars

THE place for vintage and designer clothing

Filled with well-curated, beautiful pieces, Sylk is a treasure trove of gorgeous vintage and designer items. You can shop online, at their open days or do what I did, and make an appointment to browse the shop. I met co-founder Dexter there, who was just the right amount of friendly, but letting you get on with browsing and trying. I left with a vintage wool Armani sweater, which is divine and a perfect oversized 90s leather jacket. I love the ethos of Sylk, and will return. Thank you!

7 November 2025
SYLK logo

Reply from SYLK

Thank you for taking the time to leave this review. We’re really pleased you enjoyed your studio appointment and felt well looked after. We cant wait to welcome you again!

Rated 5 out of 5 stars

Vintage & Designer classics

What a gem of a place this is! Having looked online I decided to made a private appointment to browse the store. Dexter welcomed me and was on hand to advise if needed, really friendly and helpful. A wonderfully well curated range of vintage and designer pieces. I am delighted with my choices and loved everything I tried on! I will be back - thank you!

7 November 2025
Unprompted review
SYLK logo

Reply from SYLK

Hi Liz, thank you for leaving this review. We’re really pleased you enjoyed your experience with SYLK and appreciate the support.

Rated 5 out of 5 stars

Amazing

This leather jacket is absolutely amazing and it's prime example of how a good cut will fit almost all body type each with their own style. I am very petite and though the jacket is oversize it gives off a very cool vibe that's exactly what I am looking for and does not weight me down at all (but a very heavy jacket indeed).

In addition to good product, their customer service is also beyond expectation. My concerns were well addressed and resolved in no time.

28 September 2025
SYLK logo

Reply from SYLK

Hi Xue, thank you for taking the time to leave this review. We are so pleased the leather jacket is perfect for you, its gorgeous. We really appreciate the understand with the intentional postage delays.

Rated 5 out of 5 stars

Proactive

Proactive, positive response, to dealing with a refund problem that arose. v'good customer service

23 September 2025
SYLK logo

Reply from SYLK

Thank you for leaving this review. We’re really pleased you enjoyed your experience with SYLK and appreciate the support!

Rated 5 out of 5 stars

Absolutely Great

Fantastic wool trousers.

10 October 2025
SYLK logo

Reply from SYLK

Thank you for your feedback. We’re glad everything met expectations and that you felt confident purchasing with us.

Rated 5 out of 5 stars

Kept me well informed and arrived on…

Kept me well informed and arrived on time

21 September 2025
SYLK logo

Reply from SYLK

Thank you so much for taking the time to leave this review. We’re really pleased you felt confident shopping with us and found the delivery to be accurate!

Rated 5 out of 5 stars

Beautiful dress exactly as seen and…

Beautiful dress exactly as seen and described. Nicely packaged and delivered promptly. What more could you ask!

19 August 2025
SYLK logo

Reply from SYLK

Thank you for your feedback. We’re glad everything met expectations and that you felt confident purchasing with us.

Rated 5 out of 5 stars

fast delivery and clothes were in…

fast delivery and clothes were in excellent condition.
Thank you !

5 August 2025
SYLK logo

Reply from SYLK

Thank you for sharing this. Accuracy and transparency are a big focus for us, so it’s reassuring to hear that this came across and that the delivery was speedy!

Rated 5 out of 5 stars

Obsessed with everything at Sylk

Obsessed with everything at Sylk. Every order has been perfection!

6 August 2025
SYLK logo

Reply from SYLK

Hi Maria, thank you so much for your continued support! We are so pleased you have managed to find a wonderful selection of curated pieces for your wardrobe, thank you for being part of SYLK.

Rated 5 out of 5 stars

Everything about Sylk is amazing <3

Everything about Sylk is amazing, from the customer service, products, open showroom days, events and any queries are responded to immediately <3

26 August 2025
Unprompted review
SYLK logo

Reply from SYLK

Thank you for leaving this review. We’re really pleased you enjoyed your experience with SYLK and appreciate the support with our small business.

Rated 5 out of 5 stars

Great product and service

Great product and amazing service. Will definitely shop here again.

7 July 2025
SYLK logo

Reply from SYLK

Hi Vaid, we really appreciate this review and are glad you had a positive experience with SYLK, we hope the shirt was perfect for you!

Rated 5 out of 5 stars

Best vintage store I have ever shopped

Best vintage store I have ever shopped. Find all my dream pinterest pieces in this place. Clothes are neat and well maintained. The shop is aesthetic and such an inspiring place. Very friendly and helpful owners. Keep going!

29 June 2025
Unprompted review
SYLK logo

Reply from SYLK

Thank you for taking the time to leave this review. We’re really pleased you enjoyed your studio appointment and felt well looked after by our founders!

Rated 5 out of 5 stars

Fantastically curated selection

Fantastically curated selection, clothing quality is always high and communication excellent - will buy again

18 June 2025
SYLK logo

Reply from SYLK

Hi Haydn, thank you so much for coming back to us. We really appreciate your continued support and are glad you found another piece you loved!

Rated 5 out of 5 stars

Great one on one service

Great one on one service. Beautiful studio, well curated, unique pieces.

12 June 2025
SYLK logo

Reply from SYLK

Hi Aaron, we really appreciate this feedback and are glad you had a positive experience during your visit. We are pleased you managed to find a beautiful piece to take home.

Rated 5 out of 5 stars

Quick postage and a lovely item

Quick postage and a lovely item in great condition. So excited to wear my suit!

2 June 2025
SYLK logo

Reply from SYLK

H Isabel, thank you for sharing this. Transparency and delivery are a big focus for us, so it’s reassuring to hear that you have had a positive experience. We appreciate you being part of SYLK!

Rated 5 out of 5 stars

Glad I came across SYLK

Glad I came across SYLK, great experience from beginning to end (very professional). Items are as described, I will definitely be purchasing more items

21 May 2025
SYLK logo

Reply from SYLK

Thank you so much for taking the time to leave this review. We’re really pleased you felt confident shopping with us and found everything clear and accurate!

Rated 5 out of 5 stars

Oh stunning!

Oh, fantastic chocolate brown blazer! Thank you guys! It’s a stunning piece, goes with so many of my favourite styles!

6 May 2025
SYLK logo

Reply from SYLK

Hi Adriana thank you so much for coming back to us. We really appreciate your continued support and are glad you found another curated piece for you wardrobe!

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