Everything went perfectly. The shipment was super fast, and the products are amazing. The moss is easy to use and gives great support to monsteras. The plant food for tropical plants is also amazi... See more
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I bought five different soil mixes (Fern, Syngonium, Universal, Ficus & Aroid). Before making the switch, my plants were doing quite okay (despite sitting in compact & hydrophobic soil). But a... See more
I placed and paid for an order on June 9. On June 15, DHL emailed me stating that the packaging was damaged and the parcel would be returned to the sender. DHL never delivered the goods to me... See more
Company replied
Absolutely top-quality soil. You can see and feel the difference straight away — well-balanced, airy, and clearly designed with plant health in mind. My plants responded immediately after repotting, w... See more
Company details
Written by the company
About Sybotanica ---Mission: Making Plants Happy. ---- Vision: Every plant lover knows what their plant needs. --- At Sybotanica, we help plant lovers in Europe make their houseplants happy! Yours too! --- We do that with 3 Unique things: 1. Our homemade, perfectly adapted SYBASoil for your specific plant! 2. The most complete and easy selection tool that matches plants with their best potting soil! 3. A people- & environment-conscious production method good for people and nature! Plants happy, people happy, us happy!
Contact info
Nieuwe Kade 20, 6827AB, Arnhem, Netherlands
- info@sybotanica.com
- sybotanica.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Reliable service and smooth process
I had a really great experience from start to finish. The ordering process was simple, delivery was on time, and everything arrived exactly as expected. The quality met my expectations.
I’ll definitely be ordering again and would happily recommend them to others.”
Great service
Great service. Arrived on time, very well packaged. Good quality products and a fair price ⭐️⭐️⭐️⭐️⭐️
Efficiency, quality and professionalism.
The order was dispatched very quickly. I received two items that were incorrect, but I contacted customer service, who were extremely quick to respond and very understanding. They sent the correct items straight away. I repotted my plants as soon as I received the items (plant pots, aroid soil mix, stakes) – everything is of very high quality. I can’t wait to see the results on my Monstera Variegata. I recommend Sybotanica for their fast order processing, the quality of their products and their professionalism.
La commande a été expédiée très rapidement. J'ai reçu deux articles qui n'étaient pas les bons, mais j'ai contacté le service client, qui m'a répondu extrêmement rapidement et s'est montré très compréhensif. Ils m'ont immédiatement envoyé les bons articles. J'ai rempoté mes plantes dès que j'ai reçu les articles (pots, terreau pour aroïd, tuteurs) – tout est d'une très grande qualité. J'ai hâte de voir les résultats sur mon Monstera Variegata. Je recommande Sybotanica pour la rapidité de traitement des commandes, la qualité de ses produits et son professionnalisme.
Great quality soil and packaging
Great quality soil and packaging, will be ordering more!
Fast delivery
Fast delivery! I missed an item, when I contacted them it they responded very quick and delivered the missing item the next day, perfect! I'd definitely buy again.
Great selection of substrates
Great selection of substrates and soil mixes! Easy to navigate the site. Fast and smooth shipping.
Première commande
Première commande. Entièrement satisfait, les produits sont de qualité (pots, Sphagnum et Fine Mineral Mix pour moi) et livraison vraiment rapide.
Mais je tiens à souligner la rapidité, la réactivité, le professionnalisme et la bienveillance du service client.
Ayant commandé 15L de substrats minérales, j’ai eu des pots qui se sont malheureusement cassé dans le transport. En 24h une nouvelle commande de remplacement de ces pots était lancée. Avec des réponses au mail en moins de 15min la plupart du temps.
Je recommande absolument ce site!
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First order. Completely satisfied — the products are high quality (pots, Sphagnum, and Fine Mineral Mix for me). And a very fast delivery.
But I especially want to highlight the speed, responsiveness, professionalism, and kindness of the customer service. Having ordered 15L of mineral substrates, some pots unfortunately broke during shipping. Within 24 hours, a replacement order for those pots had already been placed. With email replies in under 15 minutes most of the time.
I absolutely recommend this site!
Nice stuffs for planting nice plants
Super quality for all the products of…
Super quality for all the products of Sybotanica, what a pleasure to have these beautiful elements which brings joy to all the green lovers !
Great client service and great quality…
Great client service and great quality of products 🌱 thanks for everything !
Everything was good and excellent…
Everything was good and excellent quality
Always good quality soil
Always good quality soil. And I never had issues with getting the support I need. I wish they had more items for moss and handling 😍
The products are great!
I would highly recommend buying your…
I would highly recommend buying your products from here. The best customer service I have ever experienced. Great products I received and I am sure my plants will say the same.
I will definitely buy from here again.
Thanks a lot

Reply from Sybotanica
Great experience
Easy to use website,quick delivery with an post and cheaper than other companies.Would definitely recommend.
5/5 Sybotanica
Sybotanica has a great customer service, when i had a small problem with my order it was rectified very fast and service was friendly and helpful. I have ordered from them many times already and everytime the shipment has been not only in great condition but not even once has something been missing. They have fair prices considering what they offer, Sybastones are pratically eternal when used right and the quality of their soil mixes has been excellent. Also they always put in something nice extra when your order more. I have almost 70 plants using different Sybotanica products now and they are all thriving. Some have asked why i dont use local Finnish products? The reason is simple, they are no match to Sybotanica in quality or in ease of use :)
Well my order go fast I get exactly…
Well my order go fast I get exactly what I want and I need high quality of product I will shop again for 😊 thank you.
Can recommend
Simple to find what you need, fast delivery and good quality
The product is high quality
The product is high quality. The packaging of the product is perfect 🙂. You can open and close the package again, so if you don't use it all, you can safely leave it for another time.
Delivery very fast. I am pleased with the order.
I recommend.
Beautiful planters, great quality products, and outstanding service
I ordered several plant pots, as well as fertilizer and substrate, and I’m genuinely impressed with the overall quality. The planters look fantastic, the materials feel very high-quality, and everything arrived well packaged. Repotting my plants was smooth and easy, and since then they’ve been thriving — they really seem to love their new setup.
There was a small issue initially, as four pots were missing from the delivery. However, the customer service team reacted immediately and handled everything in a very straightforward and professional way. The missing items were shipped without any complications, which I truly appreciated.
All in all, a great experience from start to finish. High-quality products, reliable service, and a company I would happily recommend to other plant lovers.
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