Sybotanica Reviews 4,970

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything went perfectly. The shipment was super fast, and the products are amazing. The moss is easy to use and gives great support to monsteras. The plant food for tropical plants is also amazi... See more

Rated 5 out of 5 stars

I bought five different soil mixes (Fern, Syngonium, Universal, Ficus & Aroid). Before making the switch, my plants were doing quite okay (despite sitting in compact & hydrophobic soil). But a... See more

Rated 4 out of 5 stars

I placed and paid for an order on June 9. On June 15, DHL emailed me stating that the packaging was damaged and the parcel would be returned to the sender. DHL never delivered the goods to me... See more

Company replied

Rated 5 out of 5 stars

Absolutely top-quality soil. You can see and feel the difference straight away — well-balanced, airy, and clearly designed with plant health in mind. My plants responded immediately after repotting, w... See more

Company details

  1. Dirt Supplier
  2. e-Commerce Service
  3. Interior Plant Service
  4. Wholesale Plant Nursery

Written by the company

About Sybotanica ---Mission: Making Plants Happy. ---- Vision: Every plant lover knows what their plant needs. --- At Sybotanica, we help plant lovers in Europe make their houseplants happy! Yours too! --- We do that with 3 Unique things: 1. Our homemade, perfectly adapted SYBASoil for your specific plant! 2. The most complete and easy selection tool that matches plants with their best potting soil! 3. A people- & environment-conscious production method good for people and nature! Plants happy, people happy, us happy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent experience

Excellent experience! I have rarely dealt with a team as professional and responsive when it came to resolving an issue with my order. Their efficiency and dedication truly stand out. I highly recommend this company.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality product and top quality after sales service

I recently purchased the Super DIY Aroid Mix Bundle from Sybotanica, and I couldn't be more impressed, both with the product quality itself and the overall experience.

The quality of every single component in the bundle is superbe. The base soil is rich and light: you can genuinely see and feel the difference compared to generic potting mixes. The pumice, orchid bark, and coconut chips are all just perfect, making it easy to blend a well-structured, fast-draining substrate that my Monstera and Philodendrons are already thriving in. The zeolite is a thoughtful touch that really sets this bundle apart from anything else on the market.

What truly won me over, though, was the after-sales support. One item was missing from my shipment, and the customer service team resolved the issue almost immediately; no lengthy back-and-forth, no hassle. A replacement was dispatched within an incredibly short time frame, which genuinely exceeded my expectations.

Sybotanica clearly takes both product quality and customer satisfaction seriously. For anyone passionate about aroids, this bundle is an absolute must. Highly recommended! I'll definitely be a returning customer.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Super amazing texture and great service

It was the only one that had the type of soil l needed for my avo ado growing tree.The delivery was very fast. The texture of it is amazing and it states that it lasts for at least 6 months.Thats only twice a year l have to renew it.Its amazing.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service—quick, professional, and committed to customer satisfaction. I usually buy aroid and anthurium soil, but this time I received a bag of Zeolite instead of the anthurium soil I ordered. Customer service was very helpful and sent a new bag immediately. I definitely recommend Sybotanica, especially because their aroid and anthurium mixes are excellent for my plants.

12 March 2026
Unprompted review
Rated 4 out of 5 stars

Fast and easy order

Fast and easy order. Soil looks an feels quite fluffy und good. Minus one star for quite an amount of grass and sticks in the moss.
The self watering pots Look okay - will see what they will do to my plants!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Really good soil

Really good soil.
Repotted several of my plants that were doing not so good, and now they’re thriving. Bought self-watering pots to keep propagations in and they are a wonder. As well as the plant food, it really makes a difference in how fast and well the plants grow

18 March 2026
Unprompted review
Rated 5 out of 5 stars

This was my first order from this…

This was my first order from this website. I found it by accident while looking for good soil for my plants. Very fast shipping, very good quality products. I'm very satisfied and will definitely buy more from this store.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Aloe Vera repotting

I was looking for a premium product for repotting my aloe Vera plants and was recommended to try the Sybotanica website. I am extremely happy with the results and the product and recommend the site to everyone who is interested in their garden experience

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Very specific to plant

Very specific to plant, easy orientation on the side. Quick delivery und qualitative packaging. I hope my plant will love it, time will tell, but I have a good feeling about it.

1 March 2026
Unprompted review
Rated 4 out of 5 stars

The aroid mix is of excellent quality

The aroid mix is of excellent quality. It’s nicely airy and can retain moisture well.
The only point I didn’t like is that the substrate arrives in a damp condition. If you don’t take it out of the bag right away, it starts to develop an unpleasant smell after a few days.

7 March 2026
Unprompted review

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