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Rated 5 out of 5 stars

I was approached by their representative named Jonathan who was extremely good. He not only listened to my needs patiently but also was really helpful. He had good in-depth knowledge of the industry a... See more

Rated 5 out of 5 stars

Daniel Williams the agent who called was very polite and patient. He answered my questions and didn’t mind going back through some details. Overall it was a pleasant call and some great assistance in... See more

Rated 1 out of 5 stars

Similar to some other people, we are having a very strange experience with them and it does feel like a scam. We went on their website and selected an energy supplier but a week later, no news from th... See more

Rated 5 out of 5 stars

The price that I have been offered online is more the half the cost of my current supplier… I am dubious as to whether it’s correct but have opted for a switch as it’s an offer I cannot afford to mi... See more

Company details

  1. Price Comparison Site

Written by the company

It's your choice!


Contact info

3.6

Average

TrustScore 3.5 out of 5

194 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and simple

Very quick, very easy. Everything was clearly laid out. I just chose the tariff I wanted and they took care of the rest.

26 June 2021
Rated 3 out of 5 stars
Switch-It logo

Reply from Switch-It

Thank you for taking time to write a review and we are sorry you did not feel the site was friendly. We work hard to give all our customers an enjoyable experience. If you have specific comments on how we could improve, please feel free to email them to lettings@ittria.co.uk.
Thanks, the Switch-It Team

Rated 1 out of 5 stars

Constant bombarding of emails & texts

7 June 2021
Unprompted review
Switch-It logo

Reply from Switch-It

Hi Adam,
Thank you for leaving a review, your feedback is important to us. I am very sorry to hear that you felt bombarded by our communications, we send out reminders because switching utilities is important to keep you on a tariff best suited to your needs. Our emails come with an unsubscribe button to give you the option to stop receiving communications from us. Please let me know if you did do this but continued to receive communications and I will speak to our team to find out how this could have happened.
Thanks, The Switch-It Team

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