I was approached by their representative named Jonathan who was extremely good. He not only listened to my needs patiently but also was really helpful. He had good in-depth knowledge of the industry a... See more
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See what reviewers are saying
Daniel Williams the agent who called was very polite and patient. He answered my questions and didn’t mind going back through some details. Overall it was a pleasant call and some great assistance in... See more
Similar to some other people, we are having a very strange experience with them and it does feel like a scam. We went on their website and selected an energy supplier but a week later, no news from th... See more
The price that I have been offered online is more the half the cost of my current supplier… I am dubious as to whether it’s correct but have opted for a switch as it’s an offer I cannot afford to mi... See more
Company details
Written by the company
It's your choice!
Contact info
Ittria Ltd, Suite 4, Adam Ferguson House, Eskmills, EH21 7PB, Musselburough, United Kingdom
- andrew.gordon@ittria.co.uk
- switch-it.co.uk
Jay Brown
Jay was extremely helpful and friendly in help me setting up my energy. I really appreciate it.
2 December 2022
this process was very stress free due…
this process was very stress free due to Jay Brown being clear when explaining different energy packages and prices. He found me the best one that suits my funds and needs. Thank you for your help and services Jay Brown.
23 November 2022
Unprompted review
No way to contact and nothing since first email!!
Submitted switch over a month ago and yet to hear anything. Extremely worried we will be hit with a huge bill in our new place.
Tried looking for email or phone number and have failed, emails have bounced back. Very dodgy!!
1 October 2022
Unprompted review
Couldn't be more simple to do.
Probably saved me a day of searching for the best deals. Literally took under a minute to get a great deal on my gas and electric. Thank you!
6 November 2022
Offer comprehensive information and…
Offer comprehensive information and explanation of what to expect.
Its so nice speaking to Brain as he takes his time to explain in detail what one needs to know
2 November 2022
Great experience
9 October 2022
Very poor customer service experience
Very poor customer service experience
They don't respond to calls or emails
10 October 2022
Very easy to use process
11 October 2022
As i expected- to the point
4 October 2022
Unable to contact switch it,selected…
Unable to contact switch it,selected electric company had no knowledge of our account so no electricity when we moved in to new property
23 August 2022
Thank you for excellent service
Thank you for excellent service. You are definately worth a 5 star.
23 August 2022
Clear, helpful and reassuring
The caller Chloe was clear and helpful and explained everything very well. The experience overall was very reassuring.
18 August 2022
good experience
13 August 2022
First class service
Chloe was so professional, great telephone manner, a asset to your company
9 August 2022
quick,easy to handle
17 July 2022
Quick and easy.
15 July 2022
Really helpful and easy to use!
11 September 2021
Excellent service quickly done and set…
Excellent service quickly done and set up perfectly thank you
28 August 2021
There is only the first email sent
There is only the first email sent, when I sent back, there is no reply at all. I have no idea what is going on
11 August 2021
Reply from Switch-It
Hi,
Thank you for leaving a review, your feedback is important to us. I am very sorry to hear that you have not been updated on your switch, one of our team will be in touch with you as soon as possible.
Thanks, The Switch-It Team
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