Swimart Reviews 

745
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 2 out of 5 stars

I am extremely disappointed with the service I received. The company issued an incorrect invoice which did not reflect the actual work carried out. I contacted them immediately to request a correc... See more

Rated 5 out of 5 stars

Two staff arrived to install a new filter for our pool. They were friendly and efficient and got the job done in less time than we thought it would take. When asked for ongoing advice about pool filte... See more

Rated 4 out of 5 stars

Helpful staff, but I had to return to drop off a faulty product. Would have been better if product and advice were correct at first visit. I bought 20l hydronic acid and a tap and fitting to help... See more

Rated 5 out of 5 stars

Great special offer on salt water chlorinater being installed ready for summer,staff replied quickly to our questions and as they look after the vallet for us they said they knew the pool and did not... See more

Company details

  1. Pool Cleaning Service

Information provided by various external sources

Swimart New Zealand offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more


Contact info

3.9

Great

TrustScore 4 out of 5

745 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(745)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service thanks

Good service thanks, they arranged warranty repairs on my filter and repairs to the pump, and now they are managing my pool while I am unable to do it myself.

29 November 2021
Rated 5 out of 5 stars

Excellent service

Excellent service from when I enquired about a new pool pump to fitting the new pump. Quick and efficient service, was kept up to date all the time on when this would be completed.service man arrived on time and very efficient and quick .

22 November 2021
Rated 3 out of 5 stars

Visited the Henderson outlet to…

Visited the Henderson outlet to purchase a Coincide algaecide 1Ltr.
I am a regular customer and am on the database.
In the past I was usual offered a 10% loyalty discount on my purchases.
Retail assistant told me that they are under new management and no discount or loyalty is applicable for regular customers.
Obviously disappointed with this so in future I may take my business elsewhere.

13 November 2021
Rated 5 out of 5 stars

Great service

Doug, Carlos and the team at Swimart Glenfield are super friendly & knowledgable. Highly recommend them for all your pool needs.

8 November 2021

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