swiftgarden.com Reviews 308

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and in good condition. Many people are also very satisfied with the overall service, finding the ordering process easy and the after-sales support prompt and helpful. Consumers often commend the company for providing good value and well-built products. However, some people were dissatisfied with certain aspects of the products, particularly regarding battery performance and quality issues. There were occasional reports of products arriving damaged or not working as expected, and some customers experienced issues with battery life or compatibility.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, describing... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the products as well-built,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the great service and swift... See more

Order

Users describe positive interactions with order. Customers found the ordering process quick and easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The free pole saw offer was great . However it came with the need to purchase a new battery - the fact that I needed a new battery after a relatively low usage was very disappointing ,

Rated 5 out of 5 stars

Ordered direct with Swift, delivered in timescale given. Product we have had before and very satisfied so ordered another the same. After sales service very good as we had a issue with new product whi... See more

Rated 5 out of 5 stars

Had most of the garden machinery range in the past, very good/excellent. The only downside was,Parcel Farce, they held the parcel at a depot nearby for five days, and it cost £6.00 for the pleasure,... See more

Rated 5 out of 5 stars

Offered free Polesaw when buying a battery. Battery arrives, no polesaw, bit of a to and fro with customer services. Problem solved and polesaw delivered. I own the strimmer, lawnmower and hedge trimm... See more


Company details

  1. Lawn Mower Store

Written by the company

We’re passionate about making gardening an absolute joy for everyone, whether you dabble a little just to keep it all tidy, or you’re a full-blown, dedicated professional. Our next-generation tools are built for the 21st Century and beyond. Designed with the gardener in mind and built from the heart, with a unique combination of freedom, ergonomics and power.


Contact info

4.0

Great

TrustScore 4 out of 5

308 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Swift trimmer

Ordered direct with Swift, delivered in timescale given. Product we have had before and very satisfied so ordered another the same. After sales service very good as we had a issue with new product which was dealt with promptly.

15 August 2025
Rated 3 out of 5 stars

Good and bad!!

Bought swift garden vacuum. The tool its self is really well made ,i think its fantastic great suction better than my mains one
BUT UNFORTUNATELY LET DOWN BY POOR BATTERY PERFORMANCE

31 August 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware! Trying to return an item

Shocking customer service: I have been trying to contact Swift Garden Tools to return this unopened and unused item from 07 August. The lack of communication from them is shocking. So I would warn any buyers to be wary of this company.

2 August 2025
Rated 5 out of 5 stars

Superb Experience.

Superb Experience.
Easy to use web site.
I ordered my items on Saturday 2nd August and they were delivered by Parcelforce on Tuesday 5th August 2025 at 13:49. Fantastic!
My items are excellent quality and have already been well used.

2 August 2025
Rated 5 out of 5 stars

Swift garden machinery range…

Had most of the garden machinery range in the past, very good/excellent.
The only downside was,Parcel Farce, they held the parcel at a depot nearby for five days, and it cost £6.00 for the pleasure, even after being told free postage on items over £100.00. So postage poor, but Strimmer excellent.

30 June 2025
Rated 5 out of 5 stars

All great

Parcels sent promptly and well packed. Put together instructions more or less nonexistent. However I have found all my Swift cordless garden tools to be sturdy, reliable and more capable than expected.😊

5 July 2025
Rated 1 out of 5 stars

Be carefull what you buy from this…

Be carefull what you buy from this company I have a lawnmower and needed a replacement battery because they don't sell the same model anymore I can't get a new battery so will have to get a new lawnmower nothing wrong with the mower I got

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Reliable well made appliance.

Delivered quickly and in good condition. Took me a while to get the saw chain into position but patience is a virtue and once it was in position the action felt smooth. Good value and my third appliance. Have always found the customer service to be excellent. They cancelled the original order (to save me extra postage) as I wanted to add another item. Would have liked some oil to have been included but still a Happy Customer.

24 June 2025

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