swiftgarden.com Reviews 

Quick and easy to order. Arrived on time

The product itself was a good quality.
Very short battery life lets It Down.
15 minutes run time at the most

Shocking customer service: I have been trying to contact Swift Garden Tools to return this unopened and unused item from 07 August. The lack of communication from them is shocking. So I would warn any buyers to be wary of this company.

Would like it to be a bit lighter. Otherwise good

Superb Experience.
Easy to use web site.
I ordered my items on Saturday 2nd August and they were delivered by Parcelforce on Tuesday 5th August 2025 at 13:49. Fantastic!
My items are excellent quality and have already been well used.

Excellent piece

Great service and swift deliver

Item reasonably priced
Delivery time appropriate for the price
The inclusion of a free pole saw was great!

It is agood product and very Quick delivery and easy to use

Great service and very fast delivery

Had most of the garden machinery range in the past, very good/excellent.
The only downside was,Parcel Farce, they held the parcel at a depot nearby for five days, and it cost £6.00 for the pleasure, even after being told free postage on items over £100.00. So postage poor, but Strimmer excellent.

Parcels sent promptly and well packed. Put together instructions more or less nonexistent. However I have found all my Swift cordless garden tools to be sturdy, reliable and more capable than expected.😊

Be carefull what you buy from this company I have a lawnmower and needed a replacement battery because they don't sell the same model anymore I can't get a new battery so will have to get a new lawnmower nothing wrong with the mower I got

Delivered quickly and in good condition. Took me a while to get the saw chain into position but patience is a virtue and once it was in position the action felt smooth. Good value and my third appliance. Have always found the customer service to be excellent. They cancelled the original order (to save me extra postage) as I wanted to add another item. Would have liked some oil to have been included but still a Happy Customer.

Great company, product “as it says on the tin” good value well built, great communications. What more can you want?

Good value for money Purchased a battery and pole saw. So far it is strong enough and up to the job cuts through branches easily. Just for household and allotment use. Happy so far and a great price.

I bought a EB20 battery from Swift Garden via Amazon. It did not work and we established the reason was that the centre contact (ID) was missing from the battery. I then bought a new battery from the SwiftGarden website, because the picture of the battery showed the ID contact to be there. When I received the battery, the contact again was not present and the battery did not work. I have tried to get a refund/return of this battery as it does not work in my leaf blower. (My leaf blower works with an older EB20 battery). Instead, Swift Garden have now delivered a third battery which is identical to the other two, and which also does not work. It's difficult getting through to customer services. The on-line chat does not work, the phone is not answered and emails take many days to get a response. I don't normally leave reviews but this situation has been going on for more than a month and it should not take this long. The batteries were not as advertised and I've tried many times to resolve the situation amicably through the customer support route, without success.

Easy to order ,part fitted perfectly very happy

I had reason to contact the service department and I was very surprised and pleased with the fast and pleasant response from the lady agent .
I have other garden tools from swift and I find the quality excellent at a reasonable price