Gardenista UK Reviews 237

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting the comfort, accurate descriptions, and overall good value. Many people also frequently mention the fast and prompt delivery service, appreciating the efficiency and speed with which their orders arrive. However, some customers experienced issues with delivery services, noting problems like damaged packaging or parcels being delivered to incorrect addresses. A few consumers also mentioned minor discrepancies with product descriptions, such as unexpected colors or features, and a very small number reported issues with product durability, like a zip failing after some time.

What people talk about most

Product

Reviewers mention positive feedback about products, with many customers expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the swift and fast delivery, with... See more

Quality

Customers had positive experiences with quality, praising the beautiful craftsmanship and comfort of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cushions are Ok .. Expected green as per website ..when they arrived the cushions are more bluey green .. Overall well made cushions .

Rated 4 out of 5 stars

Comfortable cushion which fits into our Adirondack chair nicely. Delivered promptly and reasonably priced.

Rated 4 out of 5 stars

Product excellent and order processing speedy. However, EVRI delivery experience appalling , hence only 4 stars


Company details

  1. Garden Center

Information provided by various external sources

Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.


Contact info

  • Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom

  • gardenistauk.com

4.3

Excellent

TrustScore 4.5 out of 5

237 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very odd customer service

I asked via their chat service about a particular product availability - it was only showing as one in stock in every colour on their website and amazon. The reply I received was:
"Thank you for showing interest in our products!

We can confirm that the SKU you provided is currently in stock and available in several different colors. To ensure there is no confusion, we have provided an image below for you to confirm that this is indeed the specific item you are referring to.

Please take a look and let us know which color you would prefer so we can assist you with your order"

I said I have no idea why you have sent me the screenshot as it shows as unavailable there also? I then received the following?

"Hi,
Please note that the item is expected to be back in stock within 6 to 8 weeks.
We recommend keeping an eye on our shop for updates, so you don’t miss out once it becomes available again.
Warm regards, "

What an absolutely useless customer experience. You cannot request to get notified when in stock either. Rubbish.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Fantastic. Unbelievable price and amazing service with speedy delivery

16 December 2025
Rated 5 out of 5 stars

Excellent company with great customer service

Excellent company with great customer communication and delivery times and as far as I can see it is always free delivery. I purchased 4 cushions for my garden furniture, the size of which were hard to come by. They were beautifully made and fitted perfectly. They were also in the sale which made them such a tremendous bargain that I purchased 4 more!

3 November 2025

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