Cushions are Ok .. Expected green as per website ..when they arrived the cushions are more bluey green .. Overall well made cushions .
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.
Contact info
Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom
- gardenistauk.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with the cushions I…
Very pleased with the cushions I ordered. As expected. Despatched and arrived promptly.
Very odd customer service
I asked via their chat service about a particular product availability - it was only showing as one in stock in every colour on their website and amazon. The reply I received was:
"Thank you for showing interest in our products!
We can confirm that the SKU you provided is currently in stock and available in several different colors. To ensure there is no confusion, we have provided an image below for you to confirm that this is indeed the specific item you are referring to.
Please take a look and let us know which color you would prefer so we can assist you with your order"
I said I have no idea why you have sent me the screenshot as it shows as unavailable there also? I then received the following?
"Hi,
Please note that the item is expected to be back in stock within 6 to 8 weeks.
We recommend keeping an eye on our shop for updates, so you don’t miss out once it becomes available again.
Warm regards, "
What an absolutely useless customer experience. You cannot request to get notified when in stock either. Rubbish.
really nice 12 mini garden cushions in…
really nice 12 mini garden cushions in bright jewel colours, water resistant, small size, swift delivery. thankyou!
Excellent company with great customer service
Excellent company with great customer communication and delivery times and as far as I can see it is always free delivery. I purchased 4 cushions for my garden furniture, the size of which were hard to come by. They were beautifully made and fitted perfectly. They were also in the sale which made them such a tremendous bargain that I purchased 4 more!
Fantastic quality and a great price offer in the sale
Great product and fast delivery 😎👊🏻👍🏻
When you buy curtains you only get one panel even though it says curtains
Was expecting a pair of curtains not one panel
Lovely cushions arrived swiftly
Lovely cushions arrived swiftly
Box was damaged which you may speak to your delivery driver to be more careful . Luckily they were cushions so no damage .
Outstanding ratten furniture seating…
Outstanding ratten furniture seating pads very good quality and received them next day would definitely buy from again
Comfortable Adirondack cushion.
Comfortable cushion which fits into our Adirondack chair nicely. Delivered promptly and reasonably priced.
Always pleased with my purchases from…
Always pleased with my purchases from you. Good prices.
Poor service gardenista
Poor service
Take the order , even though no stock
Far to many emails trying to get help
Hide behind this as no call centre or complaint line
The colour and thickness of the pads…
The colour and thickness of the pads are lovely. The back cushions deflate abit too much
Excellent service & products
Second time I've ordered from gardenista and received the same excellent service. Great products and fast delivery. Thank you.
Excellent quality and a reliable service
Excellent quality its nice to see you…
Excellent quality its nice to see you get what you pay for
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








