SURE (USA) Reviews 493

Missed my move in date to my apartment because I did not receive declaration letter in time. I was told it would be sent to me within an hour of making a call and was still waiting over 24 hours later.

I am happy I have insurance done easy!

I was grateful to receive assistance on the phone as I had been having some issues with my computer. The whole process was quick and went smoothly with pricing that was affordable. Thank you!

Awesome service and amazing pricing. I feel protected but I also feel free of high cost insurance. Thanks guys. I’ll be sticking around a while…..Brandon. 😊

Great Price and great service. Harper was super helpful.

Laurabeth was super friendly and helped me with my uncertainty over how to list my apartment manager as interested party.

Laurabeth from Sure was super helpful to me! She texted me and helped me find the cheapest insurance for me and helped me with purchasing it. Great customer service and it was very easy to set this up!

Easy to use format and layout. Lacks thorough information and explanation of terms/conditions.

I think is great to be protected from any matter that can happen in life.
And, the steps to follow are just consistent and easy to follow.
Thank you

Laurabeth was amazing! She reached out to me several times BUT was not pushy or bothersome. She was very polite and kind. She took the time to go over the policy and make sure I wasn't paying too much or too little and get good coverage for my money.It was a pleasure working with her!

Udhai was the most professional person I have worked with during my experience with Sure. He was reliable, fast, and hard-working. If you need assistance with SURE, request to work with Udhai because you won't be disappointed. Even in a frustrating situation, Udhai, reassured me and was flexible to figure out a solution.

Fast and professional service, right to the point and a good price. Thank you!

Agent provide Excellent service
Professionalism
Able to work within my Budget

My agent was easy to work with and took the time to explain every detail. Exceptional service.

Easy to set up and they have an extremely easy to use interface

I was required to get renters insurance through this company. I only have a year lease. I declined coverage for the upcoming year but I was still charged.

**Update after a month**
I have called and requested a refund. I was told to call Assurant in which I did and cancelled. I was told I would receive a refund in 10 business days. It’s been over 20 and I still have yet to receive the refund. Whenever I call Sure, they do not have anyone available to help. They say they will have someone call me back but never do. If you can, please avoid getting insurance through them!! I feel like I’m being scammed.

Great personal experience. Laurabeth reached out to me following my quote and answered all my questions regarding renters insurance. She was sincere and even waited for me to get done at the gym. Prices were perfect for my budget and she helped me turn my quote into a policy. Thank you SURE insurance.