Sunshine Mobile Reviews 

4,069
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers had a great experience with this company. Customers frequently mention that the application process is extremely quick, very simple, and exceptionally straightforward to complete without any hassle. Consumers also appreciate the remarkably helpful service provided by the team, noting that everything goes smoothly and efficiently from start to finish. Some reviewers were not happy with unexpected payment attempts, mentioning unexpected charges and withdrawal attempts on their bank accounts. A few customers also expressed very serious concerns regarding high pricing structures, expensive weekly sim costs, and a total lack of email communication regarding their respective orders.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting a smooth and hassle-free process from start... See more

Payment

Users describe negative interactions with payment, expressing deep frustration over unexpected charges and... See more

Product

Customers had ambiguous experiences with product offerings. While some reviewers applied three weeks ago and... See more

Service

Clients share positive opinions on service, highlighting a consistent experience of satisfaction and ease of... See more

Price

Reviewers express mixed and ambiguous feedback regarding the pricing of products. Some consumers note that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a rating based only on my application and order application only. And was easy and straightforward, even for me but as most of us know things can still F up or turn out not to be quite what w... See more

Rated 4 out of 5 stars

Quick and easy application form, all of which was completed in full in less than 4 minutes... Happy Days!! 😊 I sincerely hppe that the delivery of my new handset will be just as good an experienc... See more

Rated 4 out of 5 stars

Easy to use but didn’t confirm weather anything has actually gone though or if I’ve even reviving the phone at all


Company details

  1. Electronics & Technology

Written by the company

Unlike most mobile networks SunshineMobile® offers a simple solution to access our Network that does NOT require any tradtional forms of credit checks. Our packages include everything you need - A Sim Card, Number Porting Facility, Txts + Mins + Data and a Handset of your choice all for a fixed regular payment amount. Put simply, we care more about your future than any problems from your past, and firmly believe that everyone deserves a second chance when it comes to accessing a new mobile phone.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(4,069)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disgusting

Disgusting. Amounts to fraud. For a s23 a discontinued product they say its free...... but the sim costs 29.99 per week. Yes thats not an error on my part they want £119.96 every 28days for a sim and a "free phone"....... and this is spun out as a company that helps bad credit....... your then tied in to a three year contract. The phone will end up costing way over £3000 pounds when you could probably pick one up for less than £300 definitely needs investigating.

10 September 2025
Unprompted review
Rated 4 out of 5 stars

This is a rating based only on my…

This is a rating based only on my application and order application only. And was easy and straightforward, even for me but as most of us know things can still F up or turn out not to be quite what we were led to believe. So so far PERFECT. So let's see if all is true then I'll leave 2 more reviews the next 2nd when,if, or delivery is smooth and completed. The 3rd review 1 month after delivery either happy and content with my new iPhone 14 or disappointed and angry saying run this place is coning you. So fingers crossed sunshine mobile or is it DARKSKIES MOBILE

2 September 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would, this company are just scamming people, so I signed up for a new phone the first payment should have been the 26th I should have received an email explaining the next steps so far no correspondence with the company but they have tried to take payments of £34.99 £7.99 and £1.99 think they do lower amounts incase they've tried to scam for to much, this has happened 27 times in the past 14 days luckily I have froze my card so it keeps getting declined as soon as they try. Unfortunately for me the first payment was not so lucky.

9 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely scammers

Absolutely scammers. I was charged for payment of £70 which I didn't set up and I rang and spoke to someone online who requested my refund will be processed and when I rang them up today I was told I can't get a refund because I complain to my bank as fruid. It wasn't set up as a direct debit and she told me there's nothing she can do about my refund.

31 July 2025
Unprompted review

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